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Learn about our screening process92% Recommended
27 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 8:00 AM - 5:00 PM
- Tue: 8:00 AM - 5:00 PM
- Wed: 8:00 AM - 5:00 PM
- Thu: 8:00 AM - 5:00 PM
- Fri: 8:00 AM - 5:00 PM
- Sat: 9:00 AM - 1:00 PM
- Sun: 9:00 AM - 1:00 PM
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Achievements
Service Details
Areas of Expertise
- Electrical Switches, Outlets & Fixtures - Install or Repair
View All Offerings and Cities Served
Cost Information
- Free Estimates
Reviews
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Showing 1-10 of 63 results
5.0
Michael L.
Pewaukee, WI
10/30/2023
Very happy with the work.
2.0
Debra P.
Menomonee Falls, WI
8/2/2023
Entered into contract for $550. When done, claimed the work done was not what contract was for and wanted more money. I did not supervise or ask tech. He asked to see where box was and showed him box and spot in garage and left him to it. When done, Darren Kalal was yelling that he was not going to eat what tech had done and that item was to be on bottom of garage. Had no idea. Contract does not say bottom of wall. Should not that have been discussed with tech? Tech was super apologetic and clearly felt bad. I paid the extra $100. Obnoxious and bad service. It is not as if I had told him to do anything. My suggestion is stay away from this company. If they made a mistake I should not have been yelled at about he is not going to eat the cost and they should have handled internally. Really poor customer service.
4.0
Todd B.
Cedarburg, WI
7/11/2023
Scheduling was a bit chaotic, and getting the project kicked off was harder as the forgot the agreed upon time. But finished work product works. They also left all their boxes and garbage behind.
1.5
Georgiann H.
Oak Creek, WI
3/14/2023
They could have told me over the phone what was wrong because I asked them but they came and did the reset button in one second and charged me 90 dollars I am 83 senior citizen but they didnâ t care took the money with a sneer on his face should not have been that much do not use them unscrupulous
Response from Company:
I am sorry that the Electrician sneered at you and that it cost you $90.00 to have them only spend one second resetting your GFI outlet. I can assure you that I solve many similar problems over the phone for many customers weekly. I would like you to know that you selected the wrong Electrical contractor when you chose to write this review. We absolutely were not the company that took or responded to your call. I make and set the appointments and I would remember your name and I do not. Also, we have a one-hour flat fee that includes the first hour of work $150.00 with each additional hour worked $100. So no one of my staff would have eve.
5.0
Jeffrey S.
Milwaukee, WI
7/21/2022
Very professional. Work well done.
5.0
Jeffrey W.
Milwaukee, WI
2/25/2022
Darren and his crew were quick and efficient. Only slowdown was waiting for the generator to get here.
Response from Company:
Jeff, Thank you for your 5-star rating and sharing your positive experience with others. We're glad you are highly satisfied with our work. We apologize for the delay in getting the generators in stock. Unfortunately, you were not the only customer whose project was delayed.
3.0
Thomas E.
Milwaukee, WI
2/22/2022
No comment
Response from Company:
Thomas, Thank you for the opportunity to work on your project. I'm glad we met your expectations, but I'm sorry we didn't exceed them. Our goal is to give each customer the best value and service for their money. I wish you would have left a comment to allow us to know where we could have improved upon your experience
5.0
Bob K.
Milwaukee, WI
2/16/2022
IBS installed a backup generator at our home. Darren the owner/electrician was here as a part of the team. Adam was the electrician installing the box. Mike preparing the site and doing alot of the prep work. They were polite, professional and did a quality job.
Response from Company:
Bob, Thank you for your positive review and the opportunity to install your generator. We are happy you appreciated the team and the service we provided. We hope to help you with any future electrical needs.
5.0
Bob P.
Oak Creek, WI
8/19/2021
Adam from IBS came and did an outstanding job. He was very timely, professional, and agreed to take on an extra project while here. I would highly recommend him!!!
Response from Company:
Bob, Thank you for the opportunity to work on your electrical project and your positive review. We're glad you were pleased with Adam and gave him the opportunity to do a little extra work while he was there. Please think of us again for all your electrical needs.
0.50
Jessica P.
Brookfield, WI
5/13/2021
My project was a project that needed permits and they knew they would need to come out to do some work then wait for approval from the city and then come out again to finish the work. They started off great. They showed up the same day. We talked about the project and I was told they could complete my project but as the work began they started to reschedule on me and at one point told me they had a bigger job going on that needed more attention. When I asked why he agreed to take on my project if they didn't have the time, I was screamed at over the phone. He became very angry. I do not recommend this company. They way I was spoken to is completely unacceptable.
Response from Company:
No good deed goes unpunished! So the saying couldn't be more true than in this case. You called me because your first Electrical Contractor backed out on you. I guess his radar was more in tune with you than my own. Its true we jumped on the job as soon as it was ready. Its also true that we came back after to do the finish electrical after it was ready. No problems between either of us. All was good. But then you learned that you needed to have your existing fire alarm system extended and wired into the newly remodeled space. So you called me and asked if I could do that kind of work and I said yes we do. A week goes by and then you contact me and ask me to be their the next day to do the wiring. I said I wasn't sure if we had any availability because we started a large job and all the guys were working on it. I asked you if you could wait until tomorrow so I could have some time to see if I could pull a guy off the big job for you. That's when everything fell apart. You blasted me for not jumping to meet your needs and you criticized me for how I run my business and for agreeing that I could do the work in the first place. I tried to explain that the work she asked us for was in addition to the original scope of work and that I had booked other jobs knowing hers was going to be done. After hearing more criticisms I got upset. Not my best day. I work very hard at providing quality service at an affordable price. My reviews will make this very clear. You wrote this review not to warn anyone. You wrote this review to hurt me. I would like to remind you that I came to your aid when others wouldn't.
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