Integrity Building & Renovations, LLC

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80% Recommended

2 Years In Business

Company Details

Contact

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141 Flowering Grove Ln
Mooresville, NC 28115

Hours

  • Mon:
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Achievements

Service Details

    Areas of Expertise

    • Major Home Renovations
    • Tile and Wood Flooring
    • Handyman Projects
    • Trim work
    • Deck/Porches
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates

    Ratings

    4.2
    5 Verified Reviews
    • 5
      4
    • 4
      0
    • 3
      0
    • 2
      0
    • 1
      1

    Highly rated for

    Showing 1-5 of 5 reviews Showing 0 reviews
    5.0 Janet A. Mooresville, NC
    8/5/2019

    Original job was to add roof to our deck. But went above and beyond and filled my requests to put new siding on deck area and also on our front porch. Electrical and gutters taken care of. Did every thing for us and more. All work done was excellent. Will hire them again when we start our next project. Integrity was great.

    1.0 Jill R. Mooresville, NC
    5/22/2019

    Josh talked a big game about experience and getting the details right but we have a long list of fixes on our deck and stairs. Sloppy work on the stairs especially. Our upper deck is not centered with the lower deck so the stair in between sits inside on the right and hangs over on the left. The stair platform is not square to the house so the handrails are not aligned right. The stair posts had to be completely removed - the post support midway down was not touching the ground even! Not one post was level or even with the opposite side. On top of all the mistakes, he ordered way too much material. I cannot return the 70 unused balusters. 70! I wish we could get our money back.

    Response from Company:

    Not an accurate story. All posts were well supported and handrails were up to code. I arrived to work one morning and the homeowner was actually taking apart the handrails with pieces all over. I made it clear that I was still in process of working and the project was not complete. As for the sloppy cuts and lower deck being off center. This just was not the case. Both owners mentioned many times how nice everything was and how great it looked. To much material was ordered because the project changed on a daily basis. I told the homeowner I was happy to return all left over material and give a credit. Which I was told to only return the decking boards and leave the rest as they wanted to do some other home projects. I did give a credit for that wood i returned as promised. In the end i have never had any issues with a single homeowner. Yes, things come up and nobody is perfect but I always take care of any concerns that the homeowner might have. From the start of this project I was being pressured to charge less and do more. I have tons of excellent recommendations from other projects.

    5.0 Thad K.
    1/22/2019

    Their name says it all. They are definitely a customer focused organization. I will be using them again in the spring for some additional things and I would recommend them.

    5.0 Leah P.
    1/21/2019

    He's a very efficient hard worker. I was impressed with his work ethic.

    Photos

    Screened in room
    3
    Screened in porch
    Custom tile shower
    Kitchen bar trim work
    Multi ground level deck
    Deck
    2
    Gable roof on back deck
    2
    Renovation
    Tile entry way
    Door/Window project
    Trex deck
    Deck
    2
    Screen Porch
    Floor
    Trim
    Back yard screen porch

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