Lakeside Heating & Cooling LLC

Had an install on Nov. 2nd and on Nov. 4th the heater was not working correctly. The exaust moisture outlet was hooked up at the top of the pipe not the bottom so too much water was in the exhaust line and it wouldn't fire up the gas. I moved the hose from the top to the bottom and it worked fine. During the iinstall it was put in upside down initially, garbage was left in the attic, the old pipe (now the hot water heater exhaust) was left misalligned and disconnected (I told them and they fixed it) and there was a screw left in my driveway. I put a call and an e-mail into Jason about these issues and he's not called me back yet!

The bid was between the highest and the lowest. The installation was professional. I felt comfortable with the product brand. Strict adherence to building code. The system performs as described. It was a little more than I wanted to pay, but I'm happy with my purchase.

I was quite happy with my experience using Integrity Heating and Air (a strong recommendation) for my HVAC project. Communication was not always perfect but the end result and friendly service was second to none.

Amazingly polite and professional! Jason was more than willing to work with us financially and the installers were wonderful. Integrity is one company that really lives up to their name. I would definitely recommend this company to anyone looking for A/C installation.

He was first to respond & best price. He installed & I thought was a good job. But then found out one of his employees made a simple mistake & forgot to turn our gas back on so our heater did not work. We had it turned on for a couple of weeks & it never got warmer & we paid for the electricity during this time. It took 3 weeks of e-mails & voicemails to get a response & an appointment set up but he finally came out & admitted to their mistake. He said to make it up he would give me a free tune-up on the A/C unit. Took 2 months of e-mails & voicemails to get a response. Finally got appt but he didn't show up. One month later still waiting.

Prompt, courteous, knowledgeable and affordable! Top notch company and would definitely refer to friends and use them for any additional heating and AC needs that I might have. Thanks guys, you were the BEST!

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Very prompt and professional.

Jason was highly professional, accommodating and considerate. He was flexible when I needed to reschedule at the last minute and provided top-knotch service and product. I am completely satisfied with my new furnace and would recommend him highly.

Jason listened to what we wanted and tried to accommodate us for a very reasonable price. When we were wrong in our beliefs, he gave us facts and still let us decide. When my husband asked for some changes at the end of the project, Jason quickly responded, making sure to address our concerns and meet our needs without complaint. He guaranteed 100% satisfaction. We especially liked his attitude during the entire process because he never badgered us about what we should buy or when we had to decide. He was very accessible by e-mail, which was easier for my husband who isn't free to take or make personal calls at work.

Jason was prompt and friendly when called for an estimate. I was very impressed with his bid and follow up. They showed up on time as promised to install our new furnace and completed the job in a timely fashion. We checked a lot of companys and found Integrity to be the best for us. I mostly appreciated Jason's willingness to get to the point and then, later, to answer questions while they worked. Everything was great.

Jason did a nice job. Thanks Jason

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Jason was very professional and helpful. He was accomodative and was also available, after he finished the job, to answer questions that ended up not being related to the work he did. I will call him directly next time without hesitation.

Took a little while to coordinate schedules for bidding but very responsive, competitive and professional once the process got going. We have had trouble with follow up on another quote and information for Energy Tax Credits.

Jason did a great job for us and completed the task in one day. A follow up issue was also handled in a very fast and reasonable fashion. I would reccommend him to anyone that is looking for a well done professional project.

Excellent job

Jason is very friendly & knowledgeable, and his rates are very competitive. He came in and gave his quote without having to resort to 'selling' me, which I appreciated very much. Out of the 7 quotes I received, this one was in the lower priced end. The actual install was completed in one day. Everything went very smoothly and installers were very friendly and non-intrusive. I would have rated 5 stars but the only reason I didn't was because we were rescheduled a few times for both the install & estimate. However, I'm glad I gave them another chance because they provided high quality work at a very reasonable price. Would use them again.

The price was competitive, and the service was friendly and prompt.

Fast and efficient service.

Super helpful and great service. Helped us stay within out budget.

They were professional quick and flexable with their schedule.

Good communication and quality installation of central A/C unit.

Jason was prompt for all appointments to our home and was very honest and forthright with us. His installation was clean and professional looking (he even cleaned up when he was finished unlike other contractors I have used in the past!). I highly recommend Integrity for your cooling/heating needs. Thanks Jason!

Our furnace stopped working on the beginning of one of the coldest weeks of the winter season. I have a two-year old son, so I was eager to get someone out as soon as possible. Jason came out on his day-off with children in tow and not only diagnosed the problem, but quickly resolved it. It was a pleasure to have someone who understood the situation from a parent's standpoint and respond accordingly.