Interiors By Decorating Den

Very professional and knowledgeable

(1) 8 weeks into a 2-3 week completion plan (as stated on our paperwork), and our project still is not complete. Jan assured us before we signed the contract that *she has never in 25 years not finished a job on time*. Now she says the timetable was an estimate that only included demo and cabinet installation, and not even the granite, the sink installation, etc. One reason we went with them was the 2-3 week completion plan. (2) Jan did not start following up with us until we emailed her 7 weeks into the project saying they had one more week to complete it and then we would start deducting money from the balance due. Since then she has blamed the contractor, her office assistant, and now us. Totally unprofessional. (3) No one from her company was here when the granite people showed up before cabinets were completely installed, and gave us a hard time that the project was not ready for them. Jan also sent them a drawing with an island overhang, which we told her from the very beginning we did not want. (4) There was, and still is, a huge issue over a wine rack that was in the original itemized list, and now she is telling us is custom and takes 8-12 weeks to complete. (5) Our advice is to make sure every last item is in the contract and go over the spec sheet with a fine-tooth comb because Jan will refer to the signed contract with little regard for what she told you verbally. Better yet; do not use them, hire someone else.

Jan was very helpful she put together some beautiful drapes for can't wait until my furniture come its gonna look gorgeous. thank you Jan

Kim was very professional and pleasant to work with. I needed work done in a short period of time and she worked hard to accommodate me. I couldn't decide what I wanted And at the last minute I decided to wait on some of the changes. She was understanding. I will continue working with her after the holidays.

After I cheak for onther company but this company is expensive . So cheak before hire. And they take to much time to installation .

Very customer oriented. From the time we picked out our material, they kept us well informed as to the status of our order, picked up our chairs and delivered them when they were reupholstered. Very professional job. We are very satisfied and will be using them again

They did a real good job. The 4 1/2 star rating is only because it took a little bit longer to schedule the installation.

Didn't do much - sent paint samples. OK, but would not use again.

she listened to my requirements and tried to come close to my wishes

Jan is great. Would use her again.