Interstate Asphalt

In TN this company is also using name of Asphalt Paving and Concrete on HomeAdvisor. No business license or insurance provided and no professional follow up service.

Quick to take the job but I have called probably 10 times now to repair several spots that were light on paving material (like 1/2 inch) and they have yet to call me back. Not the promise they made me at time of service.

John and the crew was very responsive to my Home Advisor inquiry. He was able to get by our house before I spoke with him to get an idea of the scope of work. He said the crew would be on site between 10:00am and 10:30am.... they were onsite and ready to begin at 9:45. I was able to watch most of the project and the crew worked very well as a team. In the end, I am very satisfied with the work , price and level of service I received.

the asphalt job didn't hold up after the first hot weather.

Make sure you understand what you are requesting. In my case, I did not understand that sealing the driveway did not include filling the cracks.

They paved with heavy equipment normally used for much larger jobs! Most would do it all by hand shovel & compactor. For ~400sf, they graded & paved in just 2 hours.

I can not tell you about the work yet because only time will tell but they told me they were in the area and so I could get a discount of about 50% from the regular cost. Turns out their discounted price is the going rate. Also they said they would give me 3" of asphalt rolled. I thought that meant the asphalt would be 3" thick but it turns out that it's 3" before compacting. They told me it came with a 5 year warranty but when I asked to see the warranty they said i'd get it with the final bill. The warranty turns out to be a handwritten "5 yr warranty" written on the invoice. No specifics. I asked if they were insured. They said yes but nowhere is that written. The worst part was that John estimated the square footage and hen I said, "So, about $6800?" He said, "About $6200 or $6400. He never wrote a $ amount on the quote. When I got the bill it was $7800! He said that he had estimated the square footage right but hadn't had a calculator to come up with the dollar amount. I told him that wasn't fair. After arguing a little he told me to pay him what I thought was fair. I paid him the higher of the $ amounts he had stated - $6400. I was foolish to hire someone out of the blue like that. I was left with the feeling that I had been taken and that I will not get good warranty service if it proves necessary. It was all very unprofessional.