About us
New Direction company was found in 2009 as residential remodeling contractor, later we expanded to REO Vendor industry with asset management companies and commercial cleaning
Business highlights
17 years of experience
Memberships & Affiliations
HIC 0624165
Services we offer
Basic/Medium plumbing and electrical, Bathroom remodeling, Commercial Cleaning, Handyman/Multiple tasks, Rental property services
Reviews
5.022 Reviews
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Filter reviews by service
Showing 1-22 of 22 reviews
Ashmika S.
May 2026
Alexander has done all types of work for our company to bring property up to code & HUD standards. He has never disappointed & is able to work at reasonable pace & price. Highly recommend him for all home services!
Response from New Direction
"Thank you, Ashmika!"
Anatoly G.
Apr 2026
Alex’s crew remodeled both of my bathrooms and LR, really opened up the space and brightened it up. Thank you, guys!
DMITRY K.
Apr 2026
We’ve had a great experience with this company. They are always reliable and consistently show up on time which makes a huge difference. The quality of their work is excellent. Everything has always left spotless and while taking care of you can tell they take pride and what they do, I would definitely recommend them to anyone looking for dependable and professional cleaning services.
Eugene I.
Apr 2026
Had a toilet clog and overflow. Dirty water dripping through down stairs light fixture. Cleaned up everything by 9pm on a Friday.
Response from New Direction
"That was an adventure, let's try to avoid these lol"
Marina P.
Apr 2026
We recently brought this cleaning service on for our business and have been impressed. They are reliable, professional, and consistently do a thorough job. The space looks well-maintained and clean, which makes a big difference for clientele. Communication has also been smooth and easy. Highly recommend for any business looking for dependable services.
Response from New Direction
"Thank you, Marina. Always glad to help out"
Duncan S.
Apr 2026
Alex is a consummate pro - super easy to work with, excellent pricing. We've used New Direction numerous times for projects of every size and they'll continue to be our go-to in the future.
Response from New Direction
"Thank you, Duncan. Feel free to reach out next time you need help"
Alisa G.
Apr 2026
Alex was very professional and did a phenomenal job. Very tidy and dramatically improved!
Homeowner
Apr 2026
I had a great experience with this cleaner. He did an amazing job cleaning out the cabin of my boat, especially considering how strong the squid smell was. I honestly didn?t think it would fully come out, but he completely got rid of the odor and left everything looking and smelling fresh. He was professional, thorough, and clearly takes pride in his work. I?d definitely recommend him to anyone who needs a deep, detailed clean.
John F.
Apr 2026
I hired this company to redo my 2 bathroom, and they did a great job.
Response from New Direction
"Thank you, John. Let me know if you need more help"
Gene Z.
Apr 2026
New Directions was prompt , attentive to detail, very reasonably priced , the work was done exactly as I hoped , fast , with great quality and very much above and beyond expectations..
I very much recommend their services .
Sincerely ,
Gene
Dominique D.
Apr 2026
Very communicative and efficient. His attention to detail—everything was done carefully and looks great. He also took the time to explain what he was doing and offered helpful suggestions to prevent future issues. Would definitely recommend!
Response from New Direction
"Thank you, Dominique. You know where to find me if you need things done, talk to you soon"
Dan S.
Apr 2026
Great work, and professional services! Team carries exceptional knowledge and customer satisfaction!
Response from New Direction
"Thank you, Dan."
Andrey A.
Apr 2026
Project: Clean Building Interior (Janitorial Service) - For Business
These guys are a hard working cleaning company. Punctual and good attention to detail. High recommended.
Vlad B.
Apr 2026
I had hardwood floors installed and couldn’t be happier with the results. The team was professional, punctual, and paid great attention to detail from start to finish. They took the time to explain the process, kept the workspace clean, and made sure everything was done to a high standard.
The craftsmanship is excellent—the floors look beautiful, smooth, and perfectly finished. You can tell they take pride in their work. The project was completed on time and within the expected budget, which made the whole experience stress-free.
George P.
Apr 2026
Did exactly what he said he was gonna do got everything done in a timely manner very pleased would use him again
Response from New Direction
"Thank you, Sir. See you on your next project!"
Vincent T.
Apr 2026
Very dependable and takes pride in his work . Tried other companies and no of them compared. To New directors.
Response from New Direction
"Thank you, [Consumer Name Removed]"
Roman P.
Oct 2020
Bathroom Remodel
Best contractor around. Quality, speed and fair cost - everything was delivered!
Response from New Direction
"Thank you, Roman"
Kira R.
Oct 2020
Communication and customer service is top notch. Alex is honest, fair, and fast. I know I can depend on the crew to do good work and meet my expectations. I will continue to use this company in the future.
Joanne V.
Oct 2020
Bathroom Remodel
Alex was very professional and did excellent work. We will use him again for any future remodeling project.
Maria H.
Sep 2020
Bathroom Remodel
Very professional. Answer and responded Quickly.
Kyanna S.
Sep 2020
Always responded to messages and questions promptly . Was very professional and knowledgeable. Work was completed in a timely manner and the work was great . I will be using this business often for future projects .
YULIYA F.
Sep 2020
Needed hardwood floors installed. Prompt response, showed up on time, finished job fast and accurately. Cleaned up after themselves. Great attitude and professionalism. Would definitely hire again and recommend to anyone.
Licensing
Licensed*
Trade License Number
HIC.0624165
Trade License Locale
CT
Trade License Expiration
03/31/2027
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing
FAQ
New Direction is currently rated 5.0 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
No, New Direction does not offer free project estimates.
No, New Direction does not offer eco-friendly accreditations.
No, New Direction does not offer emergency services.
No, New Direction does not offer warranties.