Islanders Five Star Cleaner Corp

"Thank you, From the staff."

"Rhonda, surprised to see this considering after sharing with you verbally on the phone the cost for initial cleaning would be per hour per cleaner plus tax. An email was sent to you on Nov 30, 2018, at 1:08 PM again explaining the cost and you replied on Dec 2 at 11:27 AM PERFECT to my email. The day of the appointment upon arrival the cleaner again discussed the pricing for the initial service they are there to provide and you again agreed. Please look back on your emails to see the communication regarding this cleaning service requested and provided you agreed to have done and what the payment would be. Let us know If you would like to discuss this cost for the service."

"Gail, Very sorry to read this. I feel this is not fair review. This email below was sent over to you before the appointment to confirm what was discussed on the phone after I explained all of this on the phone with your husband, he agreed on a date and time and I secured the time for you. (I would not say it could be done in a exact time frame because the girls would need to do the cleaning first and then they would know what the amount of time would be needed for future visits as mentioned on the phone.) Never before this cleaning have we ever been in your home, so how could I speak about a amount of time to clean a area unseen? Gail this email message was sent to the email you shared when you first posted for help from a cleaning company. I called back to discuss this again, because when my girl had to go back to you and have the check re-written because it was not made out correctly. Someone mentioned a price you expected to pay and I wanted to talk with you about it. Your husband answered the phone yesterday, I asked for him to ask you to return a call and instead I see this review. If you would like to talk about it please give us a call. Thank you. The Email SENT to you --- Please review to confirm and let us know anything we need to know via this email address. Appointment set on our calendar for Saturday 9/29/18 at 1:30 pm $ 30.00 Per Person Per Hour Plus Tax ADDRESS REMOVED from email header 4 bedrooms Wood 2.5 baths Tile Kitchen PORCELIN use white vinager & water on floor Livingroom Rugged Diningroom Wood Den Wood No Pets Thank you. Islanders Five Star Cleaner Corp Phone: 631-507-6969 Cell: 516-881-1799 www.islandersfivestarcleaning.com"