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Islanders Five Star Cleaner Corp

Maid Service, Janitorial Service,

About us

Make Islanders Five Star Cleaning Corp your one stop shop for all your residential and commercial cleaning needs. We are professional, efficient, and always get the job done right the first time. We make it our mission to listen to our customers in order to ensure 100% satisfaction. So stop shopping around and give us a chance to earn your business. Call today for your free estimate!

Business highlights

Se habla espanol
Emergency services offered
10 years of experience

Services we offer

Commercial Cleaning & Maintaining, Flooring, Carpeting, Tile, Grout, Hauling- Waste, Debris and Junk Removal , Maid Service - Recurring , Residential Cleaning

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Reviews
4.419 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
16%
3
5%
2
0%
1
5%

Filter reviews by service

Showing 1-19 of 19 reviews
Elizabeth C.
May 2019
4.5
Maid Service
Yes, I recommend this pro
Terrific service. Polite, professional and thorough. My phone contact was Cathy but Juan and Stephanie were the extraordinary worker bees!

Josh E.
May 2019
4.0
Maid Service
Yes, I recommend this pro
Great group of people. From Cathy to Juan I’ve been extremely satisfied with the service.

Elizabeth M.
Apr 2019
4.5
Maid Service
Yes, I recommend this pro
$147
very polite team members cleaned everything very thorough good follow up by office

Lisa S.
Feb 2019
5.0
Maid Service
Yes, I recommend this pro
Excellent customer service! Cleaned my house for the first time and I couldn t be more pleased! Hope it lasts!!!!

Theresa H.
Jan 2019
5.0
Maid Service
Yes, I recommend this pro
$75
The girls are extremely capable and efficient. In addition they are pleasant and professional. I am 100% satisfied and would recommend them hoghly. Terry Hoffmann
Response from Islanders Five Star Cleaner Corp
"Thank you, From the staff."

Ellen D.
Dec 2018
5.0
Maid Service
Yes, I recommend this pro
I am extremely satisfied with their work.

Josephine G.
Dec 2018
3.0
Maid Service
Owner never returned my calls & texts when the price came out higher then qouted...in 2 hrs & 2 women the job wasn't done...I didn't expect that & the owner didn't respond to my calls...

Rhonda D.
Dec 2018
4.0
Maid Service
Yes, I recommend this pro
Everything was great except bathroom. Very pleasant and professional but I was quoted $85 and charged $145. That’s not good. They were here for under 1.5 hours. Either I get a big discount next time or will move on. I paid almost double.
Response from Islanders Five Star Cleaner Corp
"Rhonda, surprised to see this considering after sharing with you verbally on the phone the cost for initial cleaning would be per hour per cleaner plus tax. An email was sent to you on Nov 30, 2018, at 1:08 PM again explaining the cost and you replied on Dec 2 at 11:27 AM PERFECT to my email. The day of the appointment upon arrival the cleaner again discussed the pricing for the initial service they are there to provide and you again agreed. Please look back on your emails to see the communication regarding this cleaning service requested and provided you agreed to have done and what the payment would be. Let us know If you would like to discuss this cost for the service."

Ruben S.
Dec 2018
5.0
Maid Service
Yes, I recommend this pro
Courteous staff and diligent. The staff is well trained and they work quickly and efficiently,

Soma C.
Oct 2018
5.0
Maid Service
Yes, I recommend this pro
$225
good service and great customer service

Ken P.
Oct 2018
1.0
Maid Service
We were misled. Told cleaning would be a Max of $150 for the first time of 2 - 2 1/2 hours. The bill was $195 and change. They included tax even if it was a cash transaction. Way to expensive!!!!!!
Response from Islanders Five Star Cleaner Corp
"Gail, Very sorry to read this. I feel this is not fair review. This email below was sent over to you before the appointment to confirm what was discussed on the phone after I explained all of this on the phone with your husband, he agreed on a date and time and I secured the time for you. (I would not say it could be done in a exact time frame because the girls would need to do the cleaning first and then they would know what the amount of time would be needed for future visits as mentioned on the phone.) Never before this cleaning have we ever been in your home, so how could I speak about a amount of time to clean a area unseen? Gail this email message was sent to the email you shared when you first posted for help from a cleaning company. I called back to discuss this again, because when my girl had to go back to you and have the check re-written because it was not made out correctly. Someone mentioned a price you expected to pay and I wanted to talk with you about it. Your husband answered the phone yesterday, I asked for him to ask you to return a call and instead I see this review. If you would like to talk about it please give us a call. Thank you. The Email SENT to you --- Please review to confirm and let us know anything we need to know via this email address. Appointment set on our calendar for Saturday 9/29/18 at 1:30 pm $ 30.00 Per Person Per Hour Plus Tax ADDRESS REMOVED from email header 4 bedrooms Wood 2.5 baths Tile Kitchen PORCELIN use white vinager & water on floor Livingroom Rugged Diningroom Wood Den Wood No Pets Thank you. Islanders Five Star Cleaner Corp Phone: 631-507-6969 Cell: 516-881-1799 www.islandersfivestarcleaning.com"

Henry M.
Sep 2018
5.0
Maid Service
Yes, I recommend this pro
I hire this service bc I wanted someone dependable and that is great communicator. They have been nothing but great at both of these requirements. I had to change some dates and they have been awesome at returning my emails quickly and accommodating me. That is exactly what I required for my busy lifestyle.

Kevin Z.
Sep 2018
4.0
Maid Service
Yes, I recommend this pro
The girls did a good job. Only think I noticed the following day is . I asked them to wash glass door . It developed a haze on it. Almost like dirty rag was used. Other wise happy with service

Jean S.
Jul 2018
5.0
Maid Service
Yes, I recommend this pro
It was the first time I used them, they were on time. Average price. Good workers.

Lauren K.
Jun 2018
5.0
Maid Service
Yes, I recommend this pro
$300
Very nice, hard working ladies cleaning my house. Very thorough. A little expensive so I'm having them come every 3 weeks.

Dorothy A.
Jun 2018
4.5
Maid Service
Yes, I recommend this pro
$210
everything went well

Doug G.
Oct 2017
5.0
Maid Service
Yes, I recommend this pro
They were prompt, easy to deal with and hard workers. They came with a 4 man crew and gave a thorough cleaning. I was very pleased and plan to hire them regularly. Finally a cleaning crew I can trust that’s also hard working and reliable.

Matthew B.
Sep 2017
5.0
Maid Service
Yes, I recommend this pro

Jose M.
Sep 2017
5.0
Yes, I recommend this pro
They are very good.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Islanders Five Star Cleaner Corp is currently rated 4.4 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

Yes, Islanders Five Star Cleaner Corp offers free project estimates.

No, Islanders Five Star Cleaner Corp does not offer eco-friendly accreditations.

Yes, Islanders Five Star Cleaner Corp offers emergency services.

Yes, Islanders Five Star Cleaner Corp offers warranties.