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It's Your Move, LLC logo

It's Your Move, LLC

In-State Moving Service, Truck or Container Rental Service,

About us

Need moving help? It’s Your Move is a small family owned and operated moving company located in Jacksonville NC. We are fully licensed and insured, operating under the guidelines of the North Carolina Utility Commission.

Business highlights

10 years of experience

Memberships & Affiliations

North Carolina Movers Association

Services we offer

Family Owned , Furniture Moving & Placement , In-State Moving , Insurance , Licenced Mover

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.240 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
15%
3
5%
2
5%
1
8%

Filter reviews by service

Showing 1-25 of 40 reviews
Marian S.
Dec 2022
5.0
In-State Moving Service
satisfied

Rosemond W.
Aug 2022
3.5
In-State Moving Service
Yes, I recommend this pro
N/A

Christine C.
Oct 2021
0.5
In-State Moving Service
Very nice people. Customer service is good. Movers were very friendly and hard workers but not able to do the job as you would expect when you hire professional movers. Kudos to the guys that showed up to work but our furniture was damaged because it was not handled properly. They offered a discount for the damage but not enough to replace or fix the multiple pieces of furniture damaged.

Jack H.
Jul 2021
5.0
In-State Moving Service
Yes, I recommend this pro
Hard working, polite and quick

Annamarie M.
Jul 2021
5.0
In-State Moving Service
Yes, I recommend this pro
Michael was superb moving and organizing my original paintings. The team were all professional and careful.

Kim N.
May 2021
5.0
In-State Moving Service
Yes, I recommend this pro
We were very pleased with the professionalism and service of our movers. We would use again.

Robert H.
Mar 2021
3.5
In-State Moving Service
Yes, I recommend this pro
$1,230
No one come to see what had to be done, as a pre-move trip so i would what to expect ....

Paul M.
Feb 2021
5.0
In-State Moving Service
Yes, I recommend this pro
$3,352
On time and professional

Linda K.
Dec 2020
4.5
In-State Moving Service
Yes, I recommend this pro
$385
They were very efficient and worked quickly. Made good use of time. Michael was especially attentive to details and best approaches to getting it done. Nice guys pleasant to work with.

Leslie B.
Nov 2020
2.0
In-State Moving Service
This was a small job to move furniture for a Remodel. I wasnâ t told about a 2 hr minimum in advance. The job took 30 min & I was willing to pay for a full hour. I was forced to pay the full 2 hours. Also, they were an hour and 5 minutes late to start. I received NO compensation for them arriving late. I would not use them again. Poor communication with the movers &!their booking employee that cost me $165 extra!!!!

Javon S.
Oct 2020
5.0
In-State Moving Service
Yes, I recommend this pro
They did great. We'd use them in the future.

Louis P.
Oct 2020
1.0
In-State Moving Service
$965
They were horrible. They did not show up as agreed due to people calling out of work. Only one of the three people worked diligently the entire time. The job which shouldâ ve been a five hour process took nine hours and went to 11 oâ clock at night because they showed up at 2 pm instead of 8 AM. They also damaged some floors in the new house and some of my furniture.

Earl M.
Aug 2020
3.0
In-State Moving Service
Yes, I recommend this pro
Not recommended for heavy lifting

TIMOTHY F.
Aug 2020
0.5
In-State Moving Service
Beware! Do not ever hire this company for a move! Did a move for me on 10 August. It was the most incompetent.....incomplete and disastrous job I have ever experienced any type of work. My furniture was scratched. My new paint job was scratched. They were even unaware that they had to assemble my bedroom sets they themselves disassembled. I even had to supervise and help them move some of the furniture. It was a nightmare!!!! They tried leaving with my furniture disassembled in the middle of the floor. Said they could not find the screws. I went in and found the screws in 5 seconds that were taped and inside the dresser drawer. Left trash everywhere! Do not understand why HomeAdvisor would have them as one of their Pros. An embarrassment!!!! I should not have had to experience that. HomeAdvisor should refund me some of my money for sending them my way and recommending them
Response from It's Your Move, LLC
"This man from the start we should have never accepted this job. i should have known something wasn't right from the start, he complain about carpet layers an so on and so forth, i will never do any more work for this man or recommend that anyone else subject themselves to the irate behavior and verbal abuse that he is seemingly accustomed to using as a tactic. exaggerated damages, wow wow."

Russell P.
Jul 2020
4.5
In-State Moving Service
Yes, I recommend this pro

Jeffrey B.
Jul 2020
1.5
In-State Moving Service
$2,700
I wasn't going to provide any feedback for my move experience, because I don't like to say anything negative about companies being a business owner myself. But in this case I thought I needed to. The fact is everything was bad about my move. I had an average size 3 Bedroom home. I was told they would send four guys and get it finished quick. That sounded good so I agreed on the charge for the 4 guys. Little did I know but out of the 4 guys, only 2 of them did anything. They all were nice guys but the 2 guys that worked never did this before. They would move something and take a 10 minute break afterwords. This went on all day! So the the 6 or 7 hour move took 12 hours. Of course I was paying by the hour. When they finally did leave they ran into the wood street and broke it! They had to come back a couple days later to re-do the electric platform bed that they put together wrong. I could go on, but this is some of it.

George K.
Jul 2020
4.5
In-State Moving Service
Yes, I recommend this pro
highly recommned

Madeline M.
Jul 2020
5.0
In-State Moving Service
Yes, I recommend this pro
Outstanding moving company! Professional, friendly, quick, and honest.

Ronald C.
Mar 2020
5.0
In-State Moving Service
Yes, I recommend this pro
$1,400
They did my move with professionalism and efficiency. Great People!!!

Thurman G.
Dec 2019
5.0
In-State Moving Service
Yes, I recommend this pro

Dan K.
Aug 2019
2.5
In-State Moving Service
I reached out to them to help move an item. They never responded

Barbara L.
Jul 2019
5.0
In-State Moving Service
Yes, I recommend this pro
It’s Your Move has a really terrific crew that is hard working and accommodating in every way!!! Our move was challenging and lasted longer than anticipated but the crew was always professional. The Owner is an honorable and upright man. He did everything he could to make our move happen in as timely and efficient a way as possible. A very satisfied customer.

Barbara S.
Jul 2019
5.0
In-State Moving Service
Yes, I recommend this pro

Robert F.
Jul 2019
5.0
In-State Moving Service
Yes, I recommend this pro
They were so through in protecting each piece with pads. The move was the best l've had in my 50 + yr's. The price was very fair. Give them a try.

Jerry H.
Jul 2019
5.0
In-State Moving Service
Yes, I recommend this pro
Very professional, polite. Arrived on time and made the move in a timely fashion
Showing 1-25 of 40

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

It's Your Move, LLC is currently rated 4.2 overall out of 5.

Monday: 8:00 AM - 6:00 PM Tuesday: 8:00 AM - 6:00 PM Wednesday: 8:00 AM - 6:00 PM Thursday: 8:00 AM - 6:00 PM Friday: 8:00 AM - 6:00 PM Saturday: 8:00 AM - 6:00 PM Sunday: 8:00 AM - 6:00 PM

It's Your Move, LLC accepts the following forms of payment: CreditCard

Yes, It's Your Move, LLC offers free project estimates.

No, It's Your Move, LLC does not offer eco-friendly accreditations.

No, It's Your Move, LLC does not offer emergency services.

No, It's Your Move, LLC does not offer warranties.