Ivan Alberto Rivera Rivas

4.56 |41 Verified Ratings
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Ivan Alberto Rivera Rivas

4.56 | 41 Verified Ratings
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View Service Area
BBB Accredited

828-553-8209

1320 Wayland Street
San Francisco, CA 94134
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Profile
Ivan Alberto Rivera Rivas

Trillium General Contractor is a licensed and certified company that has experience necessary to offer a high quality service at a competitive price. Trillium General Contractor provides high quality interior remodeling, renovations, and repairs. We remodel every room in the house! Our broad range of interior remodeling services include these most popular requests: > Bathroom remodeling > Basement finishing > Kitchen makeovers > Molding installations > Wall modifications > Ceiling work > Floor installations

Achievements

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Service Area

  • San Francisco
  • Daly City
  • South San Francisco

Services Offered

Additions & Remodeling
  • Bathroom Remodel
  • Kitchen Remodel
  • Build an Addition
  • Major Renovation - Multiple Rooms
Decks
  • Deck or Porch Build or Replace
Related Services Available from Other Pros >

Website

http://www.trilliumgeneralcontractor.com

Areas of Expertise

  • Additions and Remodels
  • Bathroom remodeling
  • Kitchen makeovers
  • Molding installations
  • Floor installations

Quick Facts

Business Hours
Monday:
8:00 AM to 6:00 PM
Tuesday:
8:00 AM to 6:00 PM
Wednesday:
8:00 AM to 6:00 PM
Thursday:
8:00 AM to 6:00 PM
Friday:
8:00 AM to 6:00 PM
Saturday:
9:00 AM to 4:00 PM
Sunday:
9:00 AM to 4:00 PM
(Please call to confirm)
  • Small Jobs Welcome
  • Warranty Offered
  • Free Estimates
  • Trip Charge
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 2015
State Licensing
Trade: B-General Building Contractor
License #: 963001
Expiration: 07-31-2019
Screening
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Photos
Ivan Alberto Rivera Rivas

My Work
2 Projects
  • Tiles Installation
    18 photos
  • Bathroom Remodeling
    14 photos
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Ratings & Reviews
Ivan Alberto Rivera Rivas

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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5.0   |  
Review by in San Francisco, CA
Ivan was very professional, far more affordable than other quotes and was able to meet our tight deadline. A pleasure to work with him.
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2.0   |  
Review by in San Francisco, CA
We liked Ivan from the start - knowledgeable, friendly and the cost he quoted was verified as a going rate. However we had various issues that we're still dealing with. DO NOT hire him unless you're able to do fix-ups of remodel work yourself. Let's start with the kitchen: - To save money we ordered everything for Ivan's team to install. Cabinets from the store he recommended arrived and were flawless. After they were installed, there's nicks on about half the doors. The cabinet doors weren't level, so my husband had to take them off and reinstall them. He found about 10 drill holes by the ceiling - they didn't use a stud finder and couldn't find the stud. - The cabinets above the fridge were so close to the fridge that you couldn't even open the doors (despite my husband specifying the space he wanted). And even worse, they broke our fridge handle. Because the model is old, we couldn't replace it and had to get a new fridge! - They did not take the proper steps to prevent a mess in the house or have cleanup equipment. They were using saws in the kitchen but didn't have any sort of dust control so everything in our house was covered in sawdust. They didn't have a Shopvac so my husband had to lend them his. Because we have a 2 bdrm condo, my husband ended up cleaning up after them every day to prevent our stuff getting ruined. - Their saw for the backsplash had a dull blade, so they waisted a bunch of tile with bad cuts - if this hadn't happened we would've been able to return a box for over $150. - I ordered a pearl backsplash and instead of having the grout only as the connector for the tile, the tile guy rubbed it all over the textured tile and didn't clean it off. Another thing my husband ended up doing. - They installed our new sink and the fixture is so lose that it moves right to left. - When there were extra parts and grout, they took it without asking vs leaving it for us. So all this happened and we let Ivan know we were disappointed. He had left town to Nicaragua so a lot of this happened via text - sharing photos, etc. His travel was another problem - for weeks he didn't check on our job or send anyone to do so. We initially agreed to have them do the bathroom after the kitchen, but there was no contract, so with the work so poor, we didn't want to continue or give him the remaining $4K for the kitchen. When Ivan came back to town, he looked at everything and apologized, acknowledging responsibility for these issues. Ivan asked to "make it right," and said they'd do the bathroom seamlessly and quickly. In retrospect we shouldn't have agreed to this, but it had already been 2 months of work and I was ready to get our bathroom fixed asap (we had a flooding issue). While the bathroom project went much better than the kitchen, it wasn't without issues: - We had a stack of boxes in our living room with our medicine cabinet, vanity, etc. My husband specifically said to not open the various boxes, and that he'd handle it (he's home during the day). He ran out to run an errand, and low and behold the vanity box was opened and the marble was cracked. It likely happened via shipping but the point is we wouldn't have had this issue if they waited for my husband to open the boxes like asked. - My husband had to redo the grout in the tub because 3 weeks later it was already coming out (they didn't use enough). - The tub drain wasn't installed properly and wouldn't hold water. We thought it was an issue with the product, until my husband fixed it (wasn't installed right). Ivan's workers were all nice, respectful and trustworthy but I wouldn't recommend hiring him unless you're ready to do a bunch of work after they're done. While Ivan's pricing seemed competitive for SF, I did not expect all this additional work on top of it. Plus I have a text message trail with him pushing me to do a review then saying forget it when I said I'd be honest. Beware.
Response by Ivan Alberto Rivera Rivas: To my future customer, I did remodel a kitchen for this couple finished the job leaving a balance of $4,000 . I do want to ask a question if I would have made a mess in their house or anybody else's house would you call me back to do another job for you? I honestly don't think so. However they called me back to also finish their bathroom. I started the new job with the promise that they would pay me the balance . at the end they paid 80 percent of the job and kept $2000 and as of today all I've got from them where insults and a very ridiculous review . You can judge our reputation reviewing all my past customers reviews.
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5.0   |  
Review by in San Francisco, CA
Ivan was great. Very professional and did was he said he was going to do (a rare find). He has a good team, great communication and flexibility when we had a delay (found termites and needed to deal with that before completing the project.) Ivan and his team were extremely responsive when I needed something or changed my mind on materials. He's a rare find, it's always scary going into a project of unknowns and he helped shepherd me all the way though completion, while never looking to price inflate. Definitely recommend. Thank you for everything Ivan-- we love our GORGEOUS new deck!!
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1.0   |  
Review by in San Francisco, CA
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5.0   |  
Review by in San Francisco, CA
My husband and I hired Ivan to remodel our kitchen. He was professional, knowledgeable and worked with our budget. He stayed in contact with us throughout the whole process. As in any remodel there were unexpected things come up but Ivan worked with us in a timely manner. His team are hard working and friendly. They even clean up after each job. The only caveat with his team is if you want it done a certain way you'll need to make sure you communicate it. Other than that, our kitchen is beautiful! We get compliments on it all the time. Even comments that it looks like a showroom. Thanks Trillium for turning our kitchen into our dream kitchen!
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5.0   |  
Review by in San Francisco, CA
Ivan company is very integrable honest, prompt. They are a great company I can trust.
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5.0   |  
Review by in San Francisco, CA
Ivan did a great job on my very large back deck. He always checked in to discuss the process and update or issues we encountered during the process such as rotting wood or other issues. He was always on time and always answered his phone. He also made changes when we requested them.
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5.0   |  
Review by in San Francisco, CA
Ivan took on a backyard project, replacing all fencing and installing a privacy fence next to our deck, he also built three planter boxes and tuned up the deck. Good work at a very good price.
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5.0   |  
Review by
Project: Build or Replace a Deck or Non-Masonry Porch
HE IS EXTREMELY KIND, GREAT GUY AND FAIR PRICE, DID A FABULOUS JOB
5.0   |  
Review by in San Francisco, CA
My husband and I were very impressed with Ivan and his team. They were professional, reasonable, and completed our two bathroom renovation on-time and on-budget. They were also able to direct us to the best places to purchase furnishing and coordinated the pick-up which made the whole process much easier. I'd highly recommend Ivan and will use him for future projects.
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Ivan Alberto Rivera Rivas
4.56
41 Verified Ratings
Ratings by Criteria
Quality
Customer Service
Value For Money
Ratings Distribution
5 Stars
34
4 Stars
4
3 Stars
0
2 Stars
2
1 Stars
1
93% of reviewers recommend this pro
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