JCK Shower and Glass

Jon came my house to give me an estimate on my shower door. We did agree on a price and he did give me a receipt. At that time i gave him a $400 check, to go buy the supplies. Jon was suppose to come back on Saturday to do the work that was agreed on, that was three weeks ago. I tried to call again and his phone is disconnected.

I can no longer reach Jon at his listed number and I have been waiting for him to fix the misalignment between the door and the panel glass caused by the shower glass settling a day after installation.

I left a negative review for Jon initially because I gave him money for a glass shower enclosure, and he seemed to disappear. A friend of his reached out and was apologetic and explained that he had been very ill and unable to work or contact anyone. He is such a nice guy, and he very much wanted to make it right. Once he was feeling better and able to work he was in constant contact with me and showed up on time for the job. They installed the enclosure yesterday and it is gorgeous! I hope Home Advisor will add him back as a recommended pro.

John did three showers for me. 2 were excellent and one was not well done.

Professional and does great work. Will use for all future glass work.

Excellent customer service and nice work!

Came on Sunday knew exactly how to fix my shower door, reasonable price

They were very courteous and informitive keeping me updated on status of product and were very efficient installing product.

this guy John showed up when he was supposed to came in and did a great quality job very impressed thanks John

The service was excellent!! He came prepared with new hinges after having me send pictures of the door to make sure he had the correct ones. He thought of everything ahead of time so there was only one trip. I highly recommend John.

Excellent service. His experience kept us from ordering the wrong size door. He communicated throughout the project keeping us up to date on the status of our order. I highly recommended John.

Jon was prompt (I got a call within an hour of asking for quotes!) and showed up on time. He was professional and fixed our problems quickly! Highly recommend him for repairs and new installations.

Jon was awesome. Showed up on time. Did a great job on the installation of a custom frameless shower door. Real professional. Would recommend to anyone.

New what He was doing, very Professional, Will hire again.

Great communication. He was the first to respond and the first to come give me a quote. He texted often. I can be a perfectionist and he returned to re measure my bathroom to give me peace of mind. Upon selecting him, he returned a 3rd time to measure before ordering my glass to resolve a 3/16 in discrepancy in his measurements. I could not be happier with my finished product. He even chose a brushed nickel shade that perfectly matches my other hardware. I am very satisfied.

They were very professional and fixed our door!!

Does great work good price has a great sense of humor.

The low rating is because the vendor canceled the first appt., came the next day alone and needed an additional person and spent 7 hours installing it the next time. He was sent a link for the door and chose to ignore it. Complained the whole time and "jokingly" asked for more money which I ignored. After installed, still, need to have bumpers redone since they do no good where they are set. In addition, he was left alone in the house for 5 hours. I was easily available by text. When I came home it was clear that he had been in my garage which alarmed me. He never texted and asked for anything and I had no idea what he was doing wandering around my house. When I asked him if he was in my garage, he said he was looking for an extension cord. I asked if he found one and he asked me if I didn't know that I had one. I did not see an extension cord anywhere in the house that he had found. It unnerved me that he was wandering in my house. What I did see in his bucket was a brand new roll of paper towels like the 6 pack I had just bought. To get to the basement he had to pass the kitchen which had a full roll of paper towels easily accessible. I wasn't sure about the paper towels until the next day when I checked the basement and indeed, he had opened a new 6 pack, taken one out and put the package back so I would not notice the missing towels. When I confronted him, he never told me why he was in the basement, where was the extension cord and why did he take a roll of my paper towels. It is not about the $2 for the paper towels but that he lied to me, never gave me an answer to why he was wandering in my house and left me totally uncomfortable that more things might have been taken from my house. I do NOT recommend him because he carried on and on about the shower door instructions (which were bad but no one online complained that it took 7-8 hours to install) but if he had installed doors for 20 years as he said, it should not be that hard. He would not tell me if he was insured. He had every opportunity to say he would not install it, especially since he told me it was going to be more to install than he originally quoted. I feel like one day I will notice more things that are missing because Jon lied to me and would not answer why he was wandering in my house without my permission, I stand by my review

He was a man of his word and that to me above ALL makes me say I would without a doubt be hiring him again

Jon was prompt, professional and completed the job as committed. The shower enclosure is exactly what we were expecting. I highly recommend Jon and will use him again.

Jon was very professional and sensitive to our needs to have the new shower doors installed correctly and quickly. Will hire him again if I need any glasswork done.

Jon Kennard was punctual. He finished the job in a timely manner, and did a fantastic job! The shower door that was broken looked even better than it did when we initially moved into our home. Jon is friendly, very professional, and I would recommend him to anyone who is having issues with their shower door! Thanks again Jon Malik Cooper, Lithonia, GA

jon was super. He came on time, worked quickly and left without a mess. He was an enjoyable craftsman.