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Riteway Draining & Plumbing
Sewer Main Clearing, Drain Clog or Blockage Clearing, Commercial Drain Clog or Blockage Clearing,
About us
JDV Mechanical Inc is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.
Business highlights
Se habla espanol
Emergency services offered
7 years of experience
Services we offer
Drain Cleaning, Drain Clogs, Plumbing
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
4.733 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 6% | ||
| 6% | ||
| 0% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 33 reviews
Don M.
Oct 2021
Riteway has been fantastic. They are alway super fast to respond and to get the work done. I have used them for multiple projects at our house. They send updates with pictures along the way. He also has checked in post completion to make sure all was well.
Jill N.
Oct 2021
Drain Clog or Blockage Clearing
Jean called me right away and seemed very trustworthy and knowledgeable over the phone. He was also able to come over promptly and resolve my problem. I would definitely use him again AND recommend him to others.
Joshua T.
Oct 2020
Drain Clog or Blockage Clearing
I had a ridiculously difficult clog in my bathtub, usually I have no problems snaking a drain but for the life of me I couldn't get this. Jean was able to come in and fix it for a very reasonable price. Looks like the previous owners had put steel wool down the drain and caused the worst clog I've seen in my life. Jean's a pro for being able to fix that, this one stumped me. Great guy too.
Dean D.
Sep 2020
Drain Clog or Blockage Clearing
I have to be honest. I was not here when worked was performed. I was at my job. Wife was here working her job from home. She was somewhat frustrated when I got home. Said she had to help him to do the the job. I did have to do a little clean up when I got home. The main reason to clear the drain job was done. But when I get phone call at work looking for plunger. Come on. A plunger. Your a plumber. I am expected to buy my tools for whatever job I do. That is your job. So should you. Clean up is part of the job. And in noway is your customer is expected to assist. In the job or its aftermath. So I appreciate the hard work. But do expect the unexpected. Would I call on you again? Sure. But where gonna have a better understanding.
Response from Riteway Draining & Plumbing
"Understood - I appreciate your honesty. I sincerely apologize if your wife felt that way. I am sorry. I did successfully completed the job and left your home with everything working again. I had offered to clean up more than once but your wife proceeded to tell me that it was fine and she would do it. In terms of pricing - the charge was reasonable considering the amount work done. You had more than just a clog. Should you have gone with a company like Roter Rooters - it would have easily been over $700. I also gave your wife a price but she offered more. Again, I appreciate your honesty and thank you for your business."
Karen O.
Sep 2020
Drain Clog or Blockage Clearing
Very professional. I would use him again.
Samantha M.
Sep 2020
My parents used JDV Plumbing to Do some repairs and change some fixtures. The job was done so well and in great timing for a great price. You canâ t beat that! I would definitely recommend this company!
Sherelle R.
Sep 2020
Drain Clog or Blockage Clearing
He had no knowledge of his job concerning our plumbing issue. He did not know what the problem was, he showed up and did not have all his equipment. He kept saying the problem was water from outside leaking through the basement and it turns out it was the main sewage. He charged $250 and he came 3 days later but charged us an emergency fee. Said we could call him back if the problem happened again for free but when we called he said he has to charge us. We do not recommend he is a novice.
Response from Riteway Draining & Plumbing
"To begin with, the original job was done on 7/7/2020 after your job request on 7/6/2020. Your complaint was that your tub was backing up. During my visit to your house, I snaked the toilet and tested it in front of you to show that all was running fine. I also did an inspection of the piping downstairs & advised that there was a joint cracked. You advised that you would have someone else check this out. The original complaint was resolved when I left the premises. No emergency fee was charged. This was a flat cost $250.00. Being that your second complaint was not related to your first complaint and it had been over a month since my first."
Louie S.
Jul 2020
Drain Clog or Blockage Clearing
Very professional, pleasant, tidy, and worked tenaciously to solve our Clogged Drain issues. Recommend JDV Plumbing
Denise S.
Jun 2020
Sewer Main Clearing
Kevin S.
Jun 2020
Drain Clog or Blockage Clearing
On-time, helpful, and efficient.
Response from Riteway Draining & Plumbing
"I am so sorry that you think that my price is worth four stars, but sir, for 250 I snaked two different locations for you and made sure everything was working correctly and I checked another leak from your tenant... I think 250 for my labor and my equipment, etc is more then fair if you would have called another company? They would have charged double, sir! Thanks so much, have a great day."
Andre M.
Jun 2020
Drain Clog or Blockage Clearing
Very professional, clean, and friendly. Puts the extra miles into his work. I very highly recommend him.
Roseland O.
May 2020
Drain Clog or Blockage Clearing
This is my first time Using home advisor. I was surprised how quick I was able to find a plumber. Jean is the best. I highly recommend him
Rich W.
May 2020
Drain Clog or Blockage Clearing
Jean was professional, personable and knowledgeable would definitely recommend Jean for your plumbing needs.
David C.
May 2020
Drain Clog or Blockage Clearing
Courteous, prompt, very knowledgeable. Definitely would hire again, when needed.
Antoinette B.
May 2020
Drain Line Breakage Camera Locate
Jean was very pleasant and knowledgeable. His pricing was good, he showed and explained everything to me as he did the inspection. I will definitely use him again.
Paul O.
May 2020
Jean was very personable, and knowledgeable about replacing a high pressure relief valve on our natural gas heater. He took the time to analyze the situation, formulate a plan, and execute it. Jean was very competent and reliable. I would recommend him to our church council to do work for us again. Paul O'Flaherty - -Recording Secretary/Maintenance Committee member - Saint Mary's Ukrainian Orthodox Church, New Britain, CT
Nelson H.
May 2020
Drain Clog or Blockage Clearing
Jean did a great job, and performed at a quick and efficient pace.
Mark P.
May 2020
Drain Clog or Blockage Clearing
Doesn t follow thru with projects. Still waiting on a quote to fix a drain. This is twice he hasn t followed up. He tells you he is going to call and never does. Won t use him anymore.
Response from Riteway Draining & Plumbing
"I apologize that you feel that way. However, I have several customers to tend to. It is important that you realize I am trying to accommodate and complete several projects. Furthermore, the price for my services completed was reasonable and I was even accommodating in trying to address a second issue you had at no charge. The urgency was not communicated. Best of luck."
Nancy R.
May 2020
Drain Clog or Blockage Clearing
He was prompt and completed job to my ultimate satisfaction. His price was reasonable. A great value. He was very mindful of social distancing also. Would highly recommend.
Krit W.
May 2020
Drain Clog or Blockage Clearing
Jean was very helpful. Reasonable price and def will contact him again in the future.
Jared M.
May 2020
Sewer Main Clearing
He came out on time and completed the project. The problem was bigger than expected but continued to work at it until it was complete. He went above and beyond. I will definitely use him again if needed.
Lei Z.
Apr 2020
Sewer Main Clearing
Shows up on time and very transparent with price. Very honest. Definitely recommend.
Jeremy S.
Apr 2020
Drain Clog or Blockage Clearing
We had a plumbing issue where both toilets on the second floor of our house were clogged, with a blockage in the line somewhere between the two floors. Jean snaked the pipe and solved the problem. He also fixed a leaky toilet and secured a sewer pipe in the basement for us.
Dennis R.
Apr 2020
Drain Clog or Blockage Clearing
No comments.
Blanche K.
Apr 2020
Drain Clog or Blockage Clearing
Jean came immediately, fixed the drain problem in less than an hour. He said to call him should a problem come up as his work is guaranteed. Jean was friendly, accommodating, professional and efficient. I will definitely hire him again should/when another plumbing problem arises Thanks Jean
Licensing
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All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing
FAQ
Riteway Draining & Plumbing is currently rated 4.7 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Yes, Riteway Draining & Plumbing offers free project estimates.
No, Riteway Draining & Plumbing does not offer eco-friendly accreditations.
Yes, Riteway Draining & Plumbing offers emergency services.
No, Riteway Draining & Plumbing does not offer warranties.