JFC Roofing and Design

Ramón Contreras, dueño de esta empresa, es la persona más mentirosa y deshonesta. Pagué por un trabajo que no terminó y solicité un reembolso, pero no lo hicieron. Dañó varias cosas en la casa y no las reemplazó, aunque dijo que lo haría. Usó materiales de baja calidad y en menos de dos meses ya tuve que reparar el techo, las paredes, el baño y las puertas. Además, vinieron a mi casa trabajadores a cobrar porque no les pagó. Por último, también recibí una carta de un abogado especializado en cobranzas, indicando que no había pagado el material utilizado y que, como lo entregaron en mi casa, yo podría ser responsable del pago. No tiene permisos del Better Business Bureau (BBB), permisos municipales ni acreditaciones, y miente al respecto diciendo que kas tiene. Tampoco proporciona contratos ni facturas, solo propuestas, porque dice que el precio podría cambiar y afirma que las proporcionará hasta la finalización del proyecto, pero eso nunca sucede.

Ramon Contreras, owner of this company, is the most lying and dishonest person. I paid for work he didn't finish and I asked for a refund and it hasn't been done. He damaged several things in the house and didn't replace them even though he said he would. He used low quality materials and in less than 2 months I've already had to make repairs to the roof, walls, bathroom, and doors. Additionally, he's had workers come in to collect because he hasn't paid them. Lastly, I also received a letter from a collection attorney, stating that he had not paid for the material that was used, and since it was delivered to my home, I could be responsible for the payment . He doesn't have any BBB permits, city permits or accreditations and he's lying about them. It also does not provide contracts or invoices, only proposals because he says that the price could change and he he states that will provided till the end of the project

Mr. Contreras and his crew did an exceptional work on the roof of my house. He was extremely persistent in keeping contact with the insurance to make sure all laws and regulations in the State of Texas were fulfilled by the insurance. Even in the middle of the pademic, Ray and his crew were able to complete and replace my roof considering many materials were scarce and expensive at the moment. I will not doubt to have JFC work on my house again to either remodel, fix, or add anything the house needs. Thank you Ray, An extrmely grateful customer, Jose Jeddery

I am very helpful i got this company. The company quote a reasonable price. Now i am going to have a new roof. They are professionals.

We were very happy with the our beautiful new roof. JFC is a very professional, knowledgeable company. They use the best materials available. Mr. Contreras is an honest fair person. He took care of everything including all the legalities. He kept us informed of the progress and was there when we had questions. I recommended JFC to my sister and she was also very happy with his work. Thank you again

If you want someone who is honest, professional and who is very meticulous with their work, JFC is the Roofing business to hire. Ray of JFC Roofing deserves to be on Home Advisor. Heâ s knowledgeable and very conscientious of his work and the work will get done right.

Great customer service and price

My husband and I hired them to do a new roof, along with much needed improvement for the patio. Excellent work all around. The workers were very respectful and hard working during the time of the job. We had some hard rain hit last night, and their design worked to keep the water away. Our patio, not a dropped leaked in. The roof looks nice! I highly recommend this company.

Very punctual and professional.

Super professional service. Came on time and did some quality work when it was scheduled. They were really nice to work with.

JFC Roofing and Design did a great job on our roof. Everything Mr Contreras said he would do he not only did it but was in constant communication with me through the whole way. They did such a great job I recommended them to my dad as well for his roof repair

Ray was in touch with me at all times. If they were going to arrive late he called me. He thoroughly inspected the job and explained everything to me.

LET THE BUYER BEWARE!!!!! We hired this company to install a metal roof!! PAID OVER 25K for the work, the roof job went well BUT I suppose because we live OUTSIDE the city limits, follow up, trying to get service after one thing and another never happened. Congratulations, Rey you have managed not to return all but one phone call, for the entire first year of the job. service was great DURING, THE JOB , AND phone calls were great WHILE YOU WERE COLLECTING THE MONEY!!! So through it all, the, I've been busy, I forgot to call and even your MOM PASSING ( WHICH IF SHE DID I'M SORRY ) WE CAN'T SEEM TO get any response from this company We're being told we could have SAVED 10K and got the same job done but chose to go with you guys. So I'm wondering????? What happens when something goes wrong with the job, or we need to do any additional roofing work , or GOD FORBID the sky falls???? EVEN A PHONE CALL WOULD BE NICE, SOME SORT of follow up on YOUR PROMISES WOULD CERTAINLY CAUSE US NOT to have to leave such reviews !!!! Service was great while you were doing the work and collecting the money, there you have it folks, I suppose if your not INSIDE the city limits you should choose your roofing repairs carefully!!! I suppose PATIENCE REALLY IS A VIRTUE!!!! ONLY PROBLEM IS VIRTUES DON'T DO ROOFING WORK. So I'm wondering??? Who do you folks recommend to do repairs when the roof we had installed on YOUR RECOMMENDATIONS start leaking or we have a problem ??? By the way I don't EVER SEE any negative reports on you reviews . WHY IS THAT??? PERHAPS YOU SHOULD DO YOU HOMEWORK !!!!!

Fast, efficient, nonstop till they got the job done. Gladly will I give them a referral!

Honest reliable hired them to do other work

great job. And friendly people..

They were very professional at all times.The crew was very respectful of our property.They were on time every day ready to work.

After obtaining quotes from several roofing companies on the BBB website, I came across JFC Roofing and Design. While other companies were slow to respond and provided quotes for the square footage of a much larger home, JFC Roofing was prompt in responding via phone or email. JFC Roofing & Design addressed areas that needed repair and provided a fair and honest quote. Throughout the process, pictures were provided via email so that I could see the progress being made and the work being performed while I was at work. Excellent, professional and HONEST service. JFC Roofing even touched up areas not included in the quote. Highly recommended.

Ray arrived on time for the estimate appt and sent me the written estimate by email the same day. Ray is very professional and courteous, returned my phone calls right away. Will recommend to friends and relatives. Very satisfied with the work.

Highly recommended.

My roof looks terrific. The men who worked on it were very professional and they cleaned up everything. There was absolutely no mess that I had to clean up.

Just a follow up on the work. We had originally posted a great job on the new metal roof. Unfortunately it does not rain around El Paso often enough to worry about BUT when it did we had a question and have been calling and asking for guidance from Ray and the follow up I feel is VERY LACKING simply because of the follow up that was promised and now after three months am still waiting. One would think after spending $20K we would at least get some further direction to address our concerns and questions. It makes you wonder what is going to happen down the road after the job has been completed and in our case not even a year. So just food for thought, SERVICE AFTER the sale is just as important, EVEN if it is a small issue as it makes you wonder what would happen if it were a serious issue.

Fast.friendly and courteous.

He came and did what he said he would!