Approved
Black River Design Build Inc
Deck or Porch - Build or Replace, Brick, Stone or Block Wall - Install, Brick, Stone or Block Wall - Repair,
About us
We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Book with us online or feel free to give us a call today!
Business highlights
Emergency services offered
Veteran owned and operated
32 years of experience
Memberships & Affiliations
Better Business Bureau, Glendale Chamber of Commerce
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8157 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 6% | ||
| 4% | ||
| 1% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 157 reviews
Mike O.
Oct 2024
Just a super positive experience overall. We were always kept in the loop on what progress was going to be made in the coming day or week. The workers became friends we looked forward to every day. They turned our sad dungeon basement into a light and beautiful and airy and cozy space we actually want to go spend time in with our tiny kiddos. =)
Steve K.
Oct 2024
Google Review
Hired to perform work at a local Historical Society. They were fast, efficient and communicated well. Went above and beyond, stayed within budget. Great work. A+++++
Linda M.
Sep 2024
The job was done.
Response from Black River Design Build Inc
"Hi Linda, Thank you for taking the time to share your feedback. We take all customer concerns seriously and appreciate the opportunity to address them. I?d like to clarify that we conducted a final walkthrough together, during which you signed off on the completed work. It?s concerning to hear that you feel differently, especially after we returned to address many of the problem areas. We would like to understand more about your experience. Regarding the project, we applied two coats of custom paint using a roll-on finish, which requires more time and care than a spray finish. If you have identified areas needing touch-ups, we are more than happy to return and address them at no additional cost. Your specific team brought over 50 years of combined experience to your project, and your Project Manager, Spencer, closely monitored the work. We were looking forward to meeting again for a second walkthrough, which was canceled, would you like to reschedule? Additionally, we want to clarify that all of our reviews are genuine reflections of our clients? experiences?none are paid for. We truly care about your satisfaction and would appreciate the opportunity to resolve any outstanding issues. I?ve sent you an email and left a message on your phone, and we look forward to your reply so that we can work together to ensure the work meets your expectations. Thank you once again for your feedback. We are eager to hear from you and restore your confidence in our services. Warm regards, Jayne Page COO 414-426-2200"
Matthew B.
May 2024
Brick or Stone Tuck pointing
Good work but needed to point out obvious areas where they didn?t fix the masonry.
David L.
Apr 2024
Deck or Porch - Build or Replace
Friendly service, timely quick completion, very happy.
Vicki N.
Oct 2023
They work was done ver meticulously which I liked.
Mary Y.
Jul 2023
I was impressed from the start because the phone was answered promptly, the appointment for the estimate was made quickly and all communication was timely. Jeff was personable, extremely knowledgeable and thorough.
John Y.
Jun 2023
Traditional Stucco - Repair or Partially Replace
responsive
Kyle C.
Apr 2023
JJB was great from start to finish. They were responsive to our initial inquiry, responded to any all all questions in a timely manner, did great work, and everything was completed (site visit, quote, adjustments to plans and cost, and all of the actual work) in less than one month's time! We wanted to change a barn door setup that was separating a bedroom from a bathroom into a pocket door, and they handled closing off the wall and installing the new door. We also worked with them to get both sides of the wall (and the rest of the bedroom walls) painted. Finally, they helped with some floor repairs due to wood underneath the carpet having caved in in a few small spots.
Jason W.
Feb 2023
Great work
Ronald F.
Dec 2022
Wow, what a great contractor! Jeff, Joe, and Company are simply the best. Last spring and summer (2021) JJB painted our home beautifully. In the process, they discovered significant repair issues that needed prompt attention. They kept us well informed throughout the process, and our home was transformed. We were so thrilled with their work, that we engaged JJB to further transform our home in 2022 by adding a large covered porch (including beautiful new windows), and a matching pergola to the front of our house. What an amazing transformation, with incredible curb appeal! Friends and acquaintances sometimes drive right by our home and have to double back, because they can’t recognize it anymore. JJB’s attention to detail, superb customer service, wonderful and friendly crew, and total professionalism are giving us our dream home. We plan to hire them again for two additional projects. I wish we could share photos. Bravo, JJB!
David P.
Aug 2022
JJB was wonderful to work with from start to finish. Jeff thoroughly walked me through the project and answered all of my questions. He also took the time to help determine the cause of a leak from a roof vent. Jayne was also a pleasure to work with and communicated clearly about the project throughout. We would highly recommend and use them again!
Jason H.
Oct 2021
They were great. Jeff kept me informed along the entire process and was very quick to respond.
Response from Black River Design Build Inc
"[Member Name Removed], it was a pleasure working with you! Thank you for sharing your thoughts. -Jayne Page Office Manager"
Nathan E.
Aug 2021
Work was done quickly and looks great.
Marshall A.
Aug 2021
The crew worked tirelessly on our 1903 bungalow near the lake. They encountered issues with the framing and the old construction, but came up with smart solutions and provided a strong, properly built, and beautiful staircase. Joe kept us in the loop and up to speed on progress and his thoughts on how to overcome issues. The plumbers were great as well. He coordinated with the City for service shut-offs. The plumbing looks and functions great.
Kristina P.
Apr 2021
Job One: I thought I needed a new outer door but Jeff (the owner) suggested refurbishing the existing one which was more cost-effective. It hasn't looked this good since moving in! Job Two: I couldn't afford a whole new kitchen so Kelah, Austin and Joe worked their magic by taking the cabinet doors off and with new hardware and a couple coats of paint on the cabinets, ceiling and walls, I now have a really cheerful "new" kitchen. The crew was great to work with and even accommodated my small extra requests of putting new light switches in and helped me create a new hanging wall coat rack. JJB Home Improvements is fortunate to have a knowledgeable and friendly crew. Keeping them altogether is Tom, their office manager and juggler of all things scheduling and billing-wise. I had to change my start date a couple times and he handled that--and all communications with incredible promptness, professionalism and courtesy. Clearly JJB--in my opinion--has a really great team!
Jocelyn S.
Mar 2021
JJB is a fantastic company. The team is talented, professional, and accommodating. They show up when they are supposed to show up, and they finish on time! It is a pleasure to work with a company that is so communicative, and we very much look forward to working with them in the future.
Keith T.
Nov 2020
We’ve worked with JJB Home Improvements (Jeff) on a number of projects at our home since 2006; totaling more than $20K of work. They were always prompt, and we were always satisfied with their work. I contracted again with JJBHI (Joe) last summer of 2019 to remove & replace 2 insert windows with screens, and the replacement of some beveled cedar siding. Without our knowledge, JJBHI substituted a different vendor for our windows, and they did not provide screens like we had asked for and paid for. I ended up having to locate the supplier, and purchased the screens myself this past July/2020. The majority of the siding work was done in the dark with “flood lights”, and a very small section of the siding was overlooked (see image below, 2 courses above top of left window). I made numerous attempts via emails and phone calls this past Dec./2019 with JJBHI regarding the above, with no response to date. I also made two written requests via USPS, asking JJBHI to reimburse us for the screens, but have not received a response from Jeff or Joe. I would classify this as JJBHI being “penny wise and dollar foolish”; especially since I have more work to do, the screens X2 were only $80 – COST, and “word of mouth can be your best and worst form of advertising”. Sadly, and mistakenly: 1) I gave JJBHI a 60% down payment, waited more than 3 months for them to show up, and 2) I didn’t retain 3% - 5% of my final payment because I had worked with JJBHI (JEFF) in the past, I didn’t think it was necessary, and I trusted them – BIG MISTAKE.
Andrew B.
Sep 2020
I hired them for several related repairs. The original estimate was a little high but I had a time issue they said they could meet. They did not meet the time issue and blamed it on the rain. Could be the rain, but I had to call them three times just to get actual information about when they were coming. Then, they did not complete two out of five items in the estimate but immediately invoiced me for the full price of the original estimate. I had to call them to get the invoice corrected and the amount they credited was again, probably short about $200 but of course, there is no way to make an argument. Once it came time to collect, all of a sudden their communication was fixed and an owner came to my door to pick up a check. That was before the adjusted invoice. I said I wanted to pay with a credit card so they started emailing a link to a pay site immediately, and then follow up linked emails with *past due* on them within about 12 hours. Oh. The work they did do was perfectly good but the service was so bad I cannot recommend them.
Max M.
Jun 2020
I've worked with many contractors over the years and JJB is the best I've worked with for residential remodeling. That's no small statement. JJB is responsive, communicative, on-time and on-schedule, does not cut corners, always willing to tackle new issues or problems that arise during construction, respectful of neighbors / other tenants, and very fairly priced for the quality of work that they provide. We even had some city permitting issues from prior construction that JJB was able to take on and get cleared up. I can't express how much headache this saved me! On top of being great contractors, Joe and Jeff and their team are also just great people - very personable, easy to communicate with, and a pleasure to be around. They really desire to make their customers happy and to do good work. You won't find any cheap shortcuts or shoddy work with this team. When the time comes for another construction job in the area, they will be my first call. I really can't give much of a higher recommendation than that!
Max M.
Jun 2020
I've worked with many contractors over the years and JJB is the best I've worked with for residential remodeling. That's no small statement. JJB is responsive, communicative, on-time and on-schedule, does not cut corners, always willing to tackle new issues or problems that arise during construction, respectful of neighbors / other tenants, and very fairly priced for the quality of work that they provide. We even had some city permitting issues from prior construction that JJB was able to take on and get cleared up. I can't express how much headache this saved me! On top of being great contractors, Joe and Jeff and their team are also just great people - very personable, easy to communicate with, and a pleasure to be around. They really desire to make their customers happy and to do good work. You won't find any cheap shortcuts or shoddy work with this team. When the time comes for another construction job in the area, they will be my first call. I really can't give much of a higher recommendation than that!
Daniel M.
Jun 2020
Three letters signal how it went: C C and H Competent in many different parts of home improvement and repair. Careful in all their work. It is not rushed, it is done meticulously. Honest. They will never tell you you need something done just so they can get work. If anything needs to be done, they show you pictures of it and explain it in detail, and then they give detailed items in billing.
Erin R.
Jun 2020
Joe, Jeff, and their crew were great--professional, friendly, and excellent at their jobs. We received clear and timely communication from them throughout the job, and even after when we had follow-up questions. They took the time to make sure we had all of our questions answered at every part of the process. They repaired damaged spots on our stucco exterior and then sprayed on a coat of new stucco. They also re-pointed a deteriorating chimney and installed new chimney caps on both chimneys. The house looks fantastic! We've received compliments from many of our neighbors on how nice the house looks now. I wouldn't hesitate to hire them again.
John S.
May 2020
JJB Home Improvements (Jeff, Joe and crew) did an outstanding job on our chimney repair. We had a small water leak in our interior attic. JJB responded quickly and professionally by setting up scaffolding for our 112 year old home. 3 stories high! No problem for JJB. They repaired the old brick, caulked, applied a skim stucco coat, then a finish stucco coat, then painted to match with elastomeric paint. We even replaced the 3 chimney caps with more decorative and functional caps. JJB was extremely professional, on time, and communicated every step of the way. I have already recommended them to neighbors and friends. So nice to have a contractor like JJB!
Eric H.
Oct 2019
Licensing
Licensed*
Trade License Number
072300847
Trade License Locale
WI
Trade License Expiration
07/06/2027
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Black River Design Build Inc is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: 8:00 AM - 5:00 PM
Black River Design Build Inc accepts the following forms of payment: CreditCard
Yes, Black River Design Build Inc offers free project estimates.
No, Black River Design Build Inc does not offer eco-friendly accreditations.
Yes, Black River Design Build Inc offers emergency services.
No, Black River Design Build Inc does not offer warranties.