JLG Construction

4.77 | 33 Verified Ratings
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JLG Construction

4.77 | 33 Verified Ratings
Write a Review

480-745-4936

PO Box 74516
Phoenix, AZ 85087
 
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Profile
JLG Construction


ASK FOR BEN

JLG Construction is a third generation family owned and operated company with over half a century of experience in the construction industry. We pride ourselves on being fast, professional, and affordable. At JLG our expertise includes whole-house remodels, renovations, kitchens and bathroom remodels, additions, new construction, finish carpentry, and tile/flooring installations. Our projects are completed with the highest quality, attention to detail, and customer satisfaction in mind. We're not happy unless you're happy. So don't hesitate, call us today for a free personalized estimate! All workmanship is fully warrantied and we are an Arizona KB-1 licensed, bonded, and insured company (ROC# 286673).

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Scottsdale
  • Phoenix
  • Peoria
  • Cave Creek
  • Fountain Hills
  • Carefree
  • Paradise Valley

Services Offered

Additions & Remodeling
  • Major Home Repairs
  • Major Renovation - Multiple Rooms

Areas of Expertise

  • Whole House Remodeling
  • Bathrooms
  • Kitchens

Product Brands Used

  • American Standard
  • Broan NuTone Group
  • Cuisinart
  • Elkay
  • Gerber Plumbing Fixtures Corporation
  • Grohe
  • HansGrohe
  • Kohler
  • Moen
  • Toto
  • Dunn Edwards Paint
  • See All >

Quick Facts

Business Hours
(Please call to confirm)
  • Warranty Description: 5 Year Warranty On All Work Performed
  • Warranty Offered
  • Free Estimates

Credentials

In Business Since: 1974
Memberships & Affiliations
  • National Association of the Remodeling Industry (NARI)
State Licensing
Trade: KB-1 Dual Building Contractor
License #: 286673
Expiration: 09-30-2019
Green Certifications
  • NARI - National Association of The Remodeling Industry
Awards
  • Home Advisor 5 Star Elite Contractor
Screening
HomeAdvisor Screened. View Details

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Business Overview

Community Involvement

St. Jude Children's Research Hospital

Wounded Warrior Project

How We Got Started

I chose to work in this industry because I coundn't see myself in any other business. I grew up learning the trade and I enjoy helping people's projects, ideas, and concepts come to fruition..

We started in this industry in 1981.

We describe our business as Multi-generational

Is your work warrantied?

Yes, all installations and work performed by Champion is warrantied for a period of 5 years.

 

Photos
JLG Construction


My Work
27 Projects
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Ratings & Reviews
JLG Construction

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 33
  Page 1 of 4
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5.0   |  
Review by in Phoenix, AZ
I hired these to renovate laundry room and kitchen, My wife called in two other contractors first. They were way over our budget. These guys seemed more reasonable and affordable. There was issues with pluming and electrical, and they didn't seem to have a problem with that. Overall we were please with the end results. In fact it came out better than expected. His crew was very pleasant and professional to work with. They got the job done on time with no extras. I would defiantly hire them again for future projects.
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5.0   |  
Review by in Phoenix, AZ
My husband and I have been living in Arizona for over 20 years and have hired contractors before but Ben was by far the best experience we've ever had. Ben and his son Junior were constantly there to answer all are questions and we could't be happier with all the end results. We had a lot of work completed, a brand new high end kitchen and layout, all new engineered hardwood floor throughout the house. We had three bathrooms renovated with all new custom tile work, cabinetry, and electrical upgrades. And we all had this completed on time and within are budget. Ben and his crew were very respectful, professional, and clean. Ben's attention to detail was very evident. We highly recommend him to are friends and family.
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3.0   |  
Review by in Phoenix, AZ
Had Ben and his son complete some work at my house. The overall job turned out pretty good. The issue was the attitude and lack of communication and multiple misunderstandings with Ben (the owner). You'll find everything you ask Ben, the answer is "no problem" "we can do that" "it'll look great" then after work is started, the tone changes to "I tell everyone we get 90% of it right" "I tell all my customers, we take care of 95% of it" and so and and so forth. The cleanliness was horrific. They did not cover up much of anything. Even after they guaranteed things would be covered up. Ben asked if they could keep tarps and ground covering down so they wouldn't have to reset up daily. I agreed. However most days I would find plaster and other dirt, paint, etc on the carpet. When I shared my concerns with Ben, the response was him rolling his eyes and telling me things on the carpet were water soluble. After voicing my concerns after the first day regarding the dust and not covering anything up, they actually covered my king bed. They hadn't covered my bed, dress, or TV in my master bedroom. My master bedroom and closet was the area they were working on! The quote did not match the job. I had to pay for paint, which was not included in their quote, this led to about an extra $100 which Ben did not account for. He forgot a bid for carpet for closet he took out. I was forced to pay another flooring company to come take care of the flooring/carpet. When I asked Ben to cut the carpet from underneath as my flooring contact asked, Ben did not follow my instructions. This cause the flooring company to spend about two extra hours seeming the carpet, which cost my about $100. They threw away a ton of material in my garbage the last day. The last day itself was a mess. They probably needed another full day or at least half of a day to complete the work. The last day just 30 minutes before 5pm (OH you won't see them past 5pm) Ben Jr was rushing inside with additional floor boards. Multiple touch ups were needed. I had to reach out and ask for these to be tended to and it took over a week to have Ben come back to touch up numerous problems. Ben came in to touch up with a sponge. YES just a sponge. Texturing was wrong, paint was terrible, globs of paint, uneven cuts and gaps in their wood workmanship. Ben argued with my what a box/square vs a rectangle was multiple times. We designed and drew out the dimensions on the wall of the closet. He built rectangular shelfs, we asked for boxes. After they were built I showed him the lines we had drawn and he basically told me he wasn't going to rebuild them. This lead to our hanging section of the closet to be short. We ran out of space by about 6-8 inches, makes sense since a rectangle is wider/longer than a box. Well unless you are Ben. I would not recommend a female to deal with Ben. He treated my wife with disrespect. When she asked him to touch a few cracks in the drywall, corner of the door, he once again rolled his eyes, said he would take care of it but did not. I could go on and on about the terrible customer service we experienced with Ben. From far away, the job looks good. Up close...the texturing, paint and attention to detail is horrendous. This job will cost me more than I planned to have someone retexture and repaint. After already costing me more to have someone repair the carpet. Completely unhappy with this general contractor.
Response by JLG Construction: [Consumer name withheld at their request], if we had a problem, you should have told me as we were going along with the project. I'm sorry you felt this way. After 35 years in business I've never had a review like this. There's obviously a problem, during the whole construction period you kept complimenting me on the quality of the work. We kept your house very clean. As far as the 90% is concerned, I said we contain 90% of the dust; I never said "90% your job". You totally misunderstood that. After 35 years in business, I never had a client complain to your level. We professionally sprayed your shelving, and we took pictures of all your work and currently have it in local magazines as advertisement. In fact, I only actually spoke with your wife once and she complimented me first on the texture of the walls, and she said it was a perfect match, and the day we completed the job, her friend arrived to admire our work; your wife and her friend were completely delighted with the project. Kept telling me how they are going to recommend me to all their friends. So, in conclusion to my response, it just seems like you and your wife have some really serious buyers remorse, sorry to hear about that.
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5.0   |  
Review by in Phoenix, AZ
These guys were awesome! On time, great pricing, and really friendly. The added three new doors to my house and I am now going to use them for several other projects. They are a father son team with great work ethic. Very good guys.
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5.0   |  
Review by in Phoenix, AZ
Ben and his crew are some of the best that we have ever hired. They were here everyday and got the job done in a timely fashion and on budget. Tile work ended up meticulously beautiful, and they made sure that we were happy with every project. The bid was more than fair, and Ben went the extra mile more than once. The crew was amazing, we can't say enough good about them. We had bids from other contractors and were really glad we picked them. They'll have our business in the future. Hire them, you be pleased.
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5.0   |  
Review by in Phoenix, AZ
Project: New Windows
Our home was in need of replacement windows and new siding after sun and rain caused existing wood-framed windows and siding to deteriorate. Ben's bid was fair and reasonable, and he and his team did very professional and competent work. I would definitely hire Ben again for additional home improvement projects.
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5.0   |  
Review by in Peoria, AZ
Ben and his crew were professional, polite, prompt and skilled craftsmen. I had a complicated project, to turn a den and great room space into a living/sleeping area for my mother and a half-bath into a three-quarters bath. He immediately understood what I had in mind and made practical suggestions for how to design the space and how to keep costs as low as possible. He gave me a reasonable estimate and followed through with exactly what I wanted. We easily ironed out a few misunderstandings, with Ben going above and beyond to make sure we were satisfied. His crew did beautiful finishing work. Walls were taken down and walls were built -- and it looks as though the house was built that way.They minimized the chaos and cleaned up at the end of each day. I would hire him again, and would recommend him as a careful craftsman who understands a middle-class budget.

2 of 2 users found this review helpful.

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5.0   |  
Review by in Scottsdale, AZ
They completed the job in a timely and professional manner. I would use them again for any jobs I might need.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Glendale, AZ
Project: Repair Drywall
We had multiple dry wall repairs to be done inside and out, due to a prior plumbing issue. Ben and his crew were amazing! The work they did was neat and clean, which is such a plus. They showed up on time and finished in the time frame they gave us. There were no hidden or additional costs, Ben was upfront, honest and very reasonable! I will absolutely without hesitation use him again.

1 of 1 users found this review helpful.

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4.5   |  
Review by in Peoria, AZ
Quality work, reasonable price, efficient project completion in replacing the fascia boards over sun-scorched patio areas. Answered any questions I had about the work they were doing, and did not hesitate to do a little extra where needed.

1 of 1 users found this review helpful.

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Showing 1-10 of 33
  Page 1 of 4

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