JV Pool Plastering & Tile, LLC

Great work!

This is one of the absolute worst companies to do business with. We hired them in 2020 to replaster our pool, and it is a very poor job. I had a perfect polished marble finish originally and was talked into going with quartz. They did not prep the existing surface properly, then when it was plastered it looked like 3rd graders did the work. I think 3rd graders would have done a better job. The plaster is uneven all around with ridges that appear as streaks throughout the finish. Juan kept promising they would go away, but I still have them today. After having the rep from the plaster company come out, Juan promised he would come back out, drain the pool, acid wash it, then sand down the ridges. That was scheduled several times through 2020 and 2021, but they never seemed to be able to make it. I finally gave up on them and will just have to take them to small claims. I know it will not do much good, so save yourself the hassle that I and several are going through with this company.

We needed new plaster and the pool light replaced. We had water loss after the job and we guessed that it was the light niche that was leaking. We called him back to do a dye test and it was the light where the wire came in and he came back to fix it and it has not had water loss since. Juan is a busy professional and Juan runs a few jobs at a time. He can not always get a crew there the next day (weather, etc. ) but works to get things done.

Beware of JV plastering one year warranty.. Hired 6/29/2018 to renovate my pool. However after the re-plastering with SGM Diamond bright black Onyx, there was large faded spots present after completion. Additionally, they abandoned me with a pool leak and did not connect my pool heater. I have spent 5 months trying to talk to Juan Velazquez by phone and text without success.

Juan is great drove 2 hours to look at my pool. He showed up on time. The guys cleaned up any mess. I would use him agin for any pool needs I need. For sure hire him he is great. You will be happy and he's fast.

Very messy workers. The yard was full of broken tile pieces. The left their trash for us to pick up. They took low value property/ belongings and never replaced them. They never finished a portion of the pool. We called them 4 times to come finish the rest, and they never came back. The pool is usable but looks unfinished with the molding not completed.

My pool looks absolutely beautiful. Everyone working for Juan were wonderful and professional people. Couldn t be happier.

JV Pool Plastering & Tile Job: resurfacing pool ***** I have to amend my previous review of JV Plastering & Tile. I gave them 5 stars but now I have to take a couple of stars off. While they did good work and we're happy with the results, Juan suffers from a severe inability to communicate. We awoke one morning to find our pool empty. The fellow who came to drain the pool showed up after 10 PM with no warning. Seriously, you don't walk into someone's back yard in the middle of the night, not in this day and time. I talked with Juan about better communication, especially to give us time to put the dogs up before someone comes into the yard. I thought we had come to an understanding but the post-plastering guy came barging into the yard after 7 PM with no warning. The dogs went crazy. It was a tense situation until he identified himself. We complained and were assured we would be given a time when they would arrive, but the next crew showed up at the door with no warning. At least that time they came to the front door. ORIGINAL REVIEW: Juan and his crew did a great job. We wanted a surface that was more durable than the regular plaster. Juan present several options. We chose pebbled surface with a light blue background. It's half again more expensive than the plaster surface but expected to last twice as long. Hopefully it will be cheaper in the long run. The process is a little more involved than just plaster. The pebbles and coloring were added into the mixture at the truck, two coatings were sprayed on and troweled, then the surface was washed down to reveal the pebbles. The next day they came and acid washed the surface to bring out even more pebbles. It turned out beautiful. **** We were a little concerned about some bad reviews that show up on Home Advisor. Up until about a year or so ago there were many bad reviews. Most complaining about how "Bobby" didn't do this, or "Bobby's" work was shoddy, or "Bobby" never returned calls and so on. After that time frame the reviews suddenly became excellent. Juan says that was when he and Bobby parted ways. Bobby now works for another pool company. Beware. **** Interesting point: we had three other estimates. They all meticulously measured the pool and added up all the items they would cover. Juan looked at the pool for about 10 seconds and gave us an estimate. It turn out to be about the same as the others (well, one of the others was over $1000 more). I don't know if this means Juan has so much more experience that he immediately knows what it's going to take or that the others were just playing games with the measurements in order to look more competent. **** We wanted to go with a firm that had their own plastering crew. The firm whose estimate came in $1000 more than the others subcontract their surfacing work. That seemed to me like we were paying an unneeded overhead.

Great quality finish. Took a few tries to get scheduled, but got it done within days of estimate.

Late October I contracted JV Pool Plastering & Tile to replaster our inground swimming pool. Juan Velazquez and his team accomplished this in a very short time at a very competitive price. He and his team are very knowledgeable, hardworking and pleasant to work with. I certainly recommend them for your next pool project.

Late October I contracted JV Pool Plastering & Tile to replaster our inground swimming pool. Juan Velazquez and his team accomplished this in a very short time at a very competitive price. He and his team are very knowledgeable, hardworking and pleasant to work with. I certainly recommend them for your next pool project.

Juan and his crew are quick, knowledgeable, and responsive. He was not the most expensive nor cheapest bid, but his honest approach was refreshing. The only negative was some patching on stonework on the far side of pool, it didn’t blend well, but to be honest, they did what they could. I’d have no problem endorsing JV Pool, and will use them in the future!

They came and worked on refinishing my pool while I was out of town. Did a great job on the pool. I had a little clean up that they had to take care of but all in all JV Pool Plastering did an awesome job on time and a fair cost.

They did a fantastic job. Everything was done on time. They went above and beyond to make sure we were happy with our poo. I recommended using them.

Last month we employed JV Pool Plastering & Tile to install new tiles, plastering and deck-d-seal on our pool. The competitive price was great and we were very pleased with the work performed. All steps and crews of workers needed to complete the project were organized by Juan Velazquez, Project manager, who was also always pleasant and prompt in responding to questions and communications. All work was executed in a smooth, timely fashion, the on site workers were efficient and professional, and the project was completed without a hitch. After the pool was refilled, there was a question of a small leak, which Juan was quick to investigate and remedy. I am overall, very satisfied with JV pool and recommend their services without hesitation. Please let me know if you need anything else. KB

We could not be more pleased with the job done by JV Pool Plastering and Tile. Our 38 year old cantilevered deck was constantly moving, popping tile on an annual basis. Juan's crew cut it back 12" and installed stone coping, removed and replaced the old tile and skimmers, repaired a crack in the pool and re-plastered both the spa and pool. Great job at a very competitive price!!

Juan and his crew are great!!!!

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Competitive price, courteous and hard working crew, and professional service by the entire team. Juan's bid was a little higher than the other bid we got, but we immediately had a good "feeling" about Juan and his company. They replastered our pool, plus removed the equipment and poured a concrete pad to level and protect it, then reset the equipment. Also did a little extra wiring work to improve efficiency. They began work the day after we accepted his proposal, which was a plus, and completed the project on schedule. Having his own crew was important to us....no waiting to schedule next steps! I highly recommend JV Plastering.

Our 35-year-old+ in-ground swimming pool was leaking and in desperate need of help cosmetically. Cracking tiles, cracks in the plaster and gaps under our decking. Not a pretty sight! After another pool contractor drug his heels with us for a month we called Juan and he came out to give us an estimate within a week (at a very busy time of the year - early April). He was so thorough in his evaluation and knowledge of his products and our needs that we ended up signing a contract with him that very same day. His pricing was right on too! We did have a hold-up in the coping that we were going to have installed so our project did get delayed a week, but once the coping finally arrived they came back out to install it immediately (The coping had to be installed before the tiles and plastering began). But from that point on work went very quickly. We did have another minor delay when it was time to install the mastic caulking around the coping at the end of the project, but Juan was very good a keeping in touch, answering questions we had and scheduling people to come out and finish up the project. So all in all the project was done quite satisfactorily. And finally, at long last, we have a beautiful pool! It's like NEW!

Great job, quick turnaround and matched another bid for pricing

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Juan Velazquez did an outstanding job from beginning to end. No hard sell just gave us a very competitive price then followed it up with outstanding work by his company's crew. Always providing explanations as to what they were doing and everything was done on time according to schedule. He was always responsive to my calls or texts when I had additional questions. I highly recommend JV for any pool remodeling work you might have.

Nice group. Arrived on time and finished quickly.

A company that knows what their doing(finally) no oversell,within my budget,quality work with friendly and efficient crew,went from nasty to new in 24hrs. pool sat for years due to foreclosure when i bought,Bobby and his crew were amazing in getting it back to new looking,even the company owner came out to make sure everything was as i wanted. Will use them again as they do it all besides just re-plastering.