Weather Guard Improvements MD

Nothing

What seemed like a simple leak turned into a major repair of our 73 year old slate roof. We feel confident that the repair will last at least that long.

This is a wonderful company. It is straightforward, no nonsense, competent and caring for its customers. Old roof removed and replaced in one day. Glad we hired them and will hire again.

The representative was professional, patient and polite.

I wholeheartedly recommend this company to anyone who wants to do their projects right, on time and on budget. This family-owned company is in business for decades (more than 30 years, if I remember correctly) and there is a reason for that: impeccable quality of the job done, their attitude, attention to the tiniest details, openness with a customer and, not the least, reasonable price. We're all used to say "my doctor", "my dentist", etc. I can proudly say that from now I have "my roofers": Weather Guard Improvements. Great job, guys! Thank you very much once again, good luck to you and prosperity to your business!

Initially charged me $ 7,600.0 in addition $4,400.0 . They come across as professional. This past Saturday it rained heavily. Back to same issue in the basement , I have emailed, left voice messages and text messaged Mr. James Carroll today. No acknowledgement. I don t recommend them at all. Take your business else where.

Great communication. Arrived on time for initial appointment. Gave me a reasonable estimate and were able to make the repairs/roof replacement the same week. The owners of the company were on site for for the majority of the project and even though nobody like bad news I felt they were honest and showed me photos of the problems they encountered that added additional cost to the project. Overall I feel I got a good value and feel that they are a professional and knowledgeable compnay.

Did not use this contractor.

They came out as soon as i contacted them and gave me a reasonable estimate and they took care of the job the very next day.

They appeared more interested in getting the money and payment. They even tried to get more money by constantly reporting problems they were encountering. We called them out on one lie they tried to see us on. Didnt trust them at all. Was sorry I made the choice of hiring them.

GREAT EXPERIENCE AND NICE GUYS TO WORK WITH. ROOF REPLACED QUICKLY AND EXPERTLY. CLEAN UP EXCELLENT. COMMUNICATION EXCELLENT. HIGHLY RECOMMEND.

Amazing crew, great job. Good people, who in the end understood I was on a tight budget.

Felt over charged and did not return my phone calls.

Great experience and customer care

A

They refused to follow through with my insurance company, they refused to get back in contact with me or my insurance company. They said they would come back in 2 weeks to check if everything was ok with the job but they never came back.

I was dumb enough to go with one estimate because I had a leak in the roof and squirrels in the attic. I have nothing but buyers remorse and think I was "taken". 17K for about 20 squares and some supplemental work is highway robbery. Will be contacting Consumer Affairs. They also tried to upsell me on 8K of repairs to my chimney and have failed to provide the before/after pictures I requested.

Everyone was very professional and hard working. The sales staff was very knowledgeable and provided samples that we could examine thoroughly at our leisure. When further repairs to the chimney were required, they were able to complete them on the spot. I'm not sure that a less experienced team would have been able to determine where the leak originated and have been able to correct the problem.

They did what needed to be done efficiently and proved the information I needed to choose the best option for the needed work

Just what I needed at the right proce

Very professional and nice interaction.

What a relief it was to meet members of the James Carroll family. Why? Because they not only demonstrated exceptional competency when they installed my new, covered gutters and vinyl siding, they showed great interest in getting the jobs done perfectly and on time. Workers cleaned up every scrap of debris. I would recommend them to anyone interested in getting a job well done.