James McCorquodale Hot Tub Service

Very nice and very efficient. He knew what he was doing!

Dependable

I had to update my review because James will not return my call. I prepaid for several items he ordered for our hot tub and I am very disappointed. My husband and I have both let at least 8 messages. Since his work on our hot tub our heater has gone out and I have asked him to please contact us so we can set up an appointment to get that fixed. I am hoping he will see this poor review and contact us so we can make this right. I understand he may have a backlog but there is no reason not to return a customer's call, especially when they have paid for product that has not been delivered.

First class work at a reasonable price

Very cooperative, very thorough, very competent an overall good experience!

He went beyond to answer all my questions! Did a great job fixing my hot tub and fixing other parts that needed replacing. He was very friendly and would definitely recommend him to others.

Friendly and knowledgeable would hire him again!

We hired, spent a lot of money to fix hot tub from leaking Had him back now we are looking to find someone else. Not good at all with customer service.

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More than satisfied with James and his work. So glad to have a pro who I can depend on for my spa repair and maintenance.

would use him again

He was very professional and nice. Really good!

very happy to find someone who does a great job and is extremely knowledgeable. I will continue to use Mr. McCorquodale as my hot tub service.

Repair job was not completed and after 23 calls and email along with a invoice paid for $650 our spa has not worked one minute. Can not use spa and am out $650 plan to pursue to get results.

Appreciate the honesty and recommendation to solve my issues.

Prompt professional and very knowledgeable about quality parts that would last.

He was prompt, professional, honest and knowledgeable.

I had the same experience of another reviewer. Adam seemed very knowledgeable and helpful, but when the tub two days leaked like a sieve, i received no response to messages, left or emails left. Would NOT recommend. I wish I'd chosen a different professional - it would have saved me money in the long run.

the service pro was one time, very polite, and knowledgable about my hot tub. He came out for a preventative maintenance, and did a through job. I have contracted w/ him to do additional updates to the tub.

Prompt,nice & friendly

Great service, knowledgeable about the products and honest about the repair services and costs. Will definitely use recommend this group in the future for spa repair.

Technician showed excellent Product knowledge !

I contacted Carolina Spa due to the ratings on this site. Adam did come out and was very courteous. My first impression was very similar to what others have said. Unfortunately, the repair that we paid for did not work. We have been contacting Carolina Spa Repair for over a month by phone and email but have yet to get this resolved. I hope that I will be able to post an update if this issue is resolved. If it is resolved, I will certainly do so. Unfortunately, at this point I could not recommend this company and feel that others should know.