James Ott Electric

On the recommendation of the generator seller, I hired Mr. Ott to handle the electrical portion of a whole-house generator installation. It was a great experience every step of the way. The morning after the generator was delivered, Mr. Ott visited to view the installation site, take photos, and get the permit process moving. When the permit was available, he called to set up an installation appointment date, telling me to expect the power to go out that morning for the whole day. Sure enough, the power company arrived as scheduled to disable the power; Mr. Ott was here within a few minutes to install the new panel, aided by his son. Within a few hours, the panel was installed. He found that the original electrical installation was not performed according to today's best practices and made some improvements. When he was finished, the new panel was on the outside wall (he even lowered the meter to keep the new panel from being too high) and all cabling from the generator to the panel was buried. He contacted the power company to restore electricity; total outage time was slightly over 5 hours instead of a full day. After this experience, I would hire James Ott to handle any electrical maintenance problems or enhancements in my home. He and his son are capable and personable. What's not to like?

Very satisfied with the service received from Mr. Ott. I would definitely use him again on future projects and would highly recommend him.

He was a great guy. He was very flexible and it was overall a great experience.

They were very honest and asked if I had checked the circuit breakers and resets. I had forgotten the resets and that solved the problem.

Mr Ott was punctual and very professional. He explained what needed to be done. The next visit was the actual work done. He was thorough inside and out. Having an antiquated and dangerous electrical service removed has given us piece of mind. We will always call Mr Ott

Very professional. Good communicator Thank you James Ott

You can't go wrong,great work,super friendly, reasonable price. Highly recommend!!!!

Listen to you problems, fix them and does a great job. Had a great experience.

Very professional and personable. Would definitely hire again.

James was great at communication, on time, did quality work. We are currently setting up a home an he made the process of setting up and getting the job done so easy. I would Highly recommend James Ott Electric to anyone! Thanks James!

Prompt service! Very knowledgeable and did excellent work!

That your service is not free since the services pay a fee which is then passed on to the customers. It would be interesting to know what the fee is prior to using the service.

Very thorough and qualified!

James was easy to communicate with. He was on time. He was handed a unique situation and dealt with it professionally. His price was reasonable for the mess I had him fix. This was a commercial project.

Price was absolutely ridiculous. Did an ok job, just way to expensive!!

Really pro election in town, Come with logo uniform and Full electric equipment on Track and trainer.

Fast, knows his business, and a pleasure to work with!

He is a delight. He came the same day that we called. He does charge a travel fee in addition to his base fee.

James was a professional and a pleasure. Would hire again and recommend to family and friends.

Came on time. did the job. I would use again

Arrived when expected. Work done efficiently. I would higher him again.

I live 3100 miles from my house in Beaufort. I was able to speak with James Ott by phone, make arrangements, obtain feedback and photos of the work performed, and make a friend. James lives very close to my house, and extends the Southern hospitality and warmth that North Carolina, and the South, is known for.

He was an hour and a half late. I called him after waiting 45 mins. to see if he was coming and he seemed to have forgotten the appt. He had called within the hour of making the appt. to discuss with us the problem a few days before the appt. date ( we had to take off work) but didn't remember what the problem was and said he thought we were going to call him before the appt. which was never discussed. We had a light that wasn't working and we had just changed the switch but it didn't solve the problem. When he arrived, he changed the switch, which was brand new (we told him so) and it didn't solve the problem. He said we needed a new light fixture and that was that. Nothing solved. He also looked at the element in the water heater and said we needed to call a plumber for a new water heater. He was there at most for about 30 mins. , charged us $124.00 , and did nothing to solve the problem. No I will not be calling him again and no I would not recommend him. It was not just that he fixed nothing and charged a lot for it. It was forgetting the appointment and the problem we had discussed and then trying to say we did something wrong by not calling him back. I felt like he was annoyed by my little problems. Not what I'm looking for in customer service.

Mr. Ott arrived and completed the work I needed done very quickly and beyond what I had expected. I will definitely be using him again for future projects.