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About us
It can be a daunting task looking for not only the right contractor for your job but also the right contractor for you. We completely understand what you are going through. We know every customer has different desires, different needs and different schedules. We are not only here to turn your ideas into reality but to make it a memorable experience every step of the way. Call us right now, no matter where you are in the planning process.
Business highlights
31 years of experience
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.825 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 60% | ||
| 8% | ||
| 12% | ||
| 4% | ||
| 16% |
Showing 1-25 of 25 reviews
April C.
Jun 2020
Very punctual, responsive... offered the knowledge and care more than I expected.
Pauline R.
Jun 2020
Very quick to give report
Kenneth V.
Jun 2020
Reliable
Eileen E.
Feb 2020
James is very professional. Gave great advice. Wonderful to work with. Met with us very quickly for last minute appointment.
Scott A.
Dec 2019
After inspection, it took 5 days to get a report when our realtor was told 48 hours. It put us into tense timelines to negotiate and forced us to amend our contract which greatly weakened our stance with the sellers. Report was incomplete and did not include many verbal conclusions that occurred during and after the inspection. I even tried to get in touch to add his conclusions to the report and never received any reply which is likely costing us hundreds if not thousands more as we can't negotiate them. Regarding communication, he does not respond to email as his email address on his card is invalid, he does not respond to texts within even 2 days, and his phone is off and said mailbox full on all but 2 occasions. Also, I was phone quoted a certain price and then when I left the inspection early he charged my wife who was still present $100 more than the original quote. Very, very nice man, very chatty but this is not a social interaction but key information and data needed by an expert for a potential homebuyer and it hurt our pockets and endangered the transaction.
Response from James Robinson Home Inspections
"Simply put; the customer informed me the house was a more than 1000 sq ft less than the actual sq ft, therefore I charged the extra $100. the people were very polite and informed about the buying process. I called and spoke to Scott about my daughter being taken to Mass General Hospital and ask if I could have a little more time which he said was OK. so I do not understand the review."
Apex R.
Dec 2019
Average inspection.
Bala K.
Nov 2019
Kathryn P.
Oct 2019
Pleasant individual. The inspection seemed haphazard and scattered. Some guidance was great. Other guidance was misinformed or simply incorrect. Overall, the experience was inconsistent and left me questioning whether it was worth the money.
Cindy M.
Jul 2019
He was very professional and knowledgeable
Marisol E.
Jun 2019
Elizabeth S.
Jun 2019
John F.
Jun 2019
very efficient, walked house with him and he answered all my questions, and explained everything he was doing .
RIFKAT E.
Jun 2019
No comments.
Eddie R.
May 2019
Eileen B.
May 2019
Excellent and knowledgeable! Very good communication!
James R.
May 2018
Very knowledgeable, very helpful, very polite
Andrea B.
Apr 2018
Stay away! The inspector quoted me for the house $250.00 and insisted that I do a radon test, even though I told him that with the wiring in the house the test would not be accurate. He met my husband at the inspection and told him that after all he cannot perform the radon test and will return money. After several days and me chasing him for the report, he called to inform me that I must have misrepresented the size of the house because he would have asked for more money. Guess what? He decided that he just doesnt want to return the money for radon test.
Response from James Robinson Home Inspections
"I don't usually respond to these types of accusations however the woman Said to me that the house was only 1700 ft.² when actually it was 3800 ft.². I was charging $250 based on what she told me and when I got there and found out that the house was more than twice that size I called afterwords to address that situation, at which time she accused me of not wanting to give back the radon inspection fee which is ridiculous I told her that I would be very happy to give back the fee (because there was a mitigation device installed in the basement therefore no Radon was needed). The reference to some kind of electrical stuff in the basement was a fabrication."
Sheila C.
Sep 2017
This was a very disappointing experience. I had to chase down the report through phone calls and texts. I did not receive it by the contingency deadline and was told in a raised voice by the inspector on the phone to "Back off!" The report was pure boilerplate and contained nothing of any substance. "Exterior: wood" -- "Foundation: poured cement" omitting any condition (good or bad) anything was in. I'm hard pressed to understand any of these positive reviews. They influenced my choosing this inspector but I will never use HomeAdvisor in the future. I found it to be misleading.
Jeffrey T.
Sep 2017
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Adriana M.
Feb 2017
Jim was very kind and extremely professional. I called him for a second opinion and he reviewed my inspection report free of charge. He was extremely honest and said he did not have to come out to the property to interpret the results of the first inspection report. I truly respect honest contractors. He referred me to a friend who I then hired to replace my entire roof.
MARIA K.
Feb 2017
Ivetta Z.
Jan 2017
Reliable and very professional.
Marilyn F.
Nov 2016
Jim is extremely knowledgeable and I would recommend him to all realtors.
Eileen K.
Oct 2016
You get what you pay for. Mr Robinsons was offering a very reasonable rate for the inspection, much less than his competitors. Plus, he very gereously made himself available, as the inspection was needed with short notice. As a result, my clients chose him for their inspection. Shortly into the inspection, my client felt uncomfortable with the conversation which was not focused on the house issues. They felt, in that respect, he was unprofessional. Upon receiving the inspection report, it was one of the least complete reports I have seen.: cursory notes and extremely general comments. No mention of the appliances, not all windows were checked. Unfortunately, this left my clients feeling less than confident about the assessment made by the inspector. Mr. Robinson said upon our conversation afterwards that we could call him with any questions and he would be happy to answer. Unfortunately, my clients felt they could not rely on any opinions, so dissatisfied they were with his entire approach.
Response from James Robinson Home Inspections
"I was taken by surprise at this unfavorable review but I will contact the family to try to understand what happened. The only family member present was the male partner; the buyers broker was nowhere to be seen, (a unfortunate error) as the buyers broker can usually be a positive influence when working with the home inspector and the buyer. But alas she was not present. Admittedly the house was in near perfect condition so there was not a whole lot to discuss. I hope to talk with the buyer to offer their fee back as they were disappointed. Also I wish to make amends for any miss understanding."
Nancy W.
Aug 2016
We feel confident in recommending the home inspection services of Mr. Robinson. When looking for a person perform the inspection we relied on Mr. Robinsons qualifications (member, ASHI), his experience within the location of our prospective home (i.e., familiarity with older homes in the Dedham, West Roxbury, JP and Boston/Roslindale neighborhoods) and his wealth of experience in working in and with older homes. As a licensed construction supervisor, he has consulted in some of the finest homes in Beacon Hill as well as many moderately priced homes surrounding the Boston area. We wanted a person who would be able to strike a reasonable balance between the cosmetic concerns of some older dwellings and those of a more serious nature. Mr. Robinson did just that. While our potential home needed some ventilation improvement in the attic and structural work for a detached garage, his emphasis on the safety and integrity of the house took center stage. He reaffirmed the value of our purchase price while giving us cost estimates for the recommended improvements. We wish to employ local contractors and Mr. Robinson was able to provide us the contact information for such. His wisdom, professionalism and guidance was invaluable.
Licensing
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FAQ
James Robinson Home Inspections is currently rated 3.8 overall out of 5.
James Robinson Home Inspections accepts the following forms of payment: CreditCard
Yes, James Robinson Home Inspections offers free project estimates.
No, James Robinson Home Inspections does not offer eco-friendly accreditations.
No, James Robinson Home Inspections does not offer emergency services.
No, James Robinson Home Inspections does not offer warranties.