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James Robinson Home Inspections

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28 Years In Business

Company Details

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Contact

14 Faith Hill
Dedham, MA 02141
http://homeinspectoreinma.com

Hours

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Service Details

    Areas of Expertise

    • Home Inspections
    • EMF inspections
    • Water quanity and quality testing
    • INFRARED inspections
    View All Offerings and Cities Served

    Cost Information

    • Credit Cards Accepted

    Ratings

    3.8
    25 Verified Reviews
    • 5
      15
    • 4
      2
    • 3
      3
    • 2
      1
    • 1
      4
    Showing 1-10 of 25 results
    4.5 April C. Hopkinton, MA
    6/22/2020

    Very punctual, responsive... offered the knowledge and care more than I expected.

    4.0 Pauline R. Marlborough, MA
    6/21/2020

    Very quick to give report

    5.0 Kenneth V. Lexington, MA
    6/21/2020

    Reliable

    5.0 Eileen E. Foxboro, MA
    2/4/2020

    James is very professional. Gave great advice. Wonderful to work with. Met with us very quickly for last minute appointment.

    1.0 Scott A. Millis, MA
    12/13/2019

    After inspection, it took 5 days to get a report when our realtor was told 48 hours. It put us into tense timelines to negotiate and forced us to amend our contract which greatly weakened our stance with the sellers. Report was incomplete and did not include many verbal conclusions that occurred during and after the inspection. I even tried to get in touch to add his conclusions to the report and never received any reply which is likely costing us hundreds if not thousands more as we can't negotiate them. Regarding communication, he does not respond to email as his email address on his card is invalid, he does not respond to texts within even 2 days, and his phone is off and said mailbox full on all but 2 occasions. Also, I was phone quoted a certain price and then when I left the inspection early he charged my wife who was still present $100 more than the original quote. Very, very nice man, very chatty but this is not a social interaction but key information and data needed by an expert for a potential homebuyer and it hurt our pockets and endangered the transaction.

    Response from Company:

    Simply put; the customer informed me the house was a more than 1000 sq ft less than the actual sq ft, therefore I charged the extra $100. the people were very polite and informed about the buying process. I called and spoke to Scott about my daughter being taken to Mass General Hospital and ask if I could have a little more time which he said was OK. so I do not understand the review.

    3.0 Apex R. Bellingham, MA
    12/7/2019

    Average inspection.

    4.0 Bala K. Canton, MA
    11/16/2019

    2.5 Kathryn P. Franklin, MA
    10/22/2019

    Pleasant individual. The inspection seemed haphazard and scattered. Some guidance was great. Other guidance was misinformed or simply incorrect. Overall, the experience was inconsistent and left me questioning whether it was worth the money.

    5.0 Cindy M. Franklin, MA
    7/4/2019

    He was very professional and knowledgeable

    5.0 Marisol E. Salem, MA
    6/29/2019

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