JP Paint and Metal Restoration

"this customer did not want to pay for ceilings to be painted, the town home that she lived in had three different colors of ceiling paints and she wanted it touched up not repainted. With dirt and grime from previous years makes color matches hard to match. The walls over fire place were damaged and should of had more repair. the carport had cracks that were to small to repair and the mortar would not stay in them we are not foundation experts or concrete finishers, caulking would have been worse. when you try to cut cost for a customer that wants a level 5 job but only wants to pay for a level 1 its hard to please and the end result is this. A un happy customer. You have to understand we can only do so much before time and cost comes in to play and then all the deals and favors that we have done for the customer are forgotten when it comes down to the finish for the contractor, I am a good paint contractor and this is exactly why ill no longer offer any deals or try to cut cost to save the customer money, at the end of the job the quality of work is not what the customer was expecting either because the prep work was cut short or paint brand was sacrificed all to save money. Not meaning any disrespect but we have had this happen to many times. Time, good paint and plenty of prep work all factors in to the cost of a top quality paint job."

"Can not understand why this customer would give me a 4 and then in her comments say great job AA++. it was a framing job in a basement, they decided after everything was done to add two 16 ft walls and two closets that were not in original contract. They were on a budget so I told them if they would pay for materials I would frame those extras for free. I will still have a helping heart but I just cant understand why I would get a 4"