Jarhead Construction, Inc.

Very pleased with the roof

What should have taken a couple of weeks, maybe a month at the most, took 19 months and 2 days. They did not even start on it for 4 months. This is not a construction company but rather it is a general contractor, meaning they hire out most of the work to subcontractors, and if they cannot find someone to do the work then they backtrack and try to get out of what they said they would do.79-year-old mother would have been taken for a ride if I did not intervene. First of all. I was introduced to Andrew as the owner. When checking them out on the BBB site I found Andrew is not the owner, but it is his wife. We had several install problems, including they installed the roof first, then siding...but they put the roofing flashing on top of the shingles instead of underneath. They put an awning on the back of the house but installed the main support beam upside down. It had predrilled holes to go upward and they turned it downwards so they drilled holes in the side that did not have any mounting holes, then the side with all the predrilled holes are now showing on the underside. They did not slope it down enough so the water was not flowing correctly. I stepped in when they tried to replace an extruded aluminum awning with corrugated steel, and then tried to line the whole underside with ugly green treated 2x4s. They (or the subcontractors) would leave a mess...so much I ran across some aluminum with the mower. Andrew seems like a nice guy and seems sincere, but the overall experience was terrible. The only reason why I did not rate 1 star is they kept coming back to fix all the stuff I was pointing out was wrong...but I feel that was because we held onto the money until the job was done to our satisfaction. I highly suggest going elsewhere. Andrew contacted me after posting this review and said the reason why the business was in his wifes name was he had worked for another roofing company in town, and when he left that company he had a non-compete agreement. So instead of putting it in his name, he put it in his wife name.

Excellent customer service. I was kept informed about all aspects of the job.

I hired them to work on my sisters home. She had been sick in the hospital and was in dire distress over the roof. The company was backed up for weeks with work. The guys went above and beyond to help her- they came in a few days and did the job. Compassionate, professional, awesome crew.

They were a little slow in getting things wrapped up.