Mr. Handyman of Shakopee-Lakeville

"We?re sorry to hear that you remain dissatisfied with the outcome of this project. Throughout the job, we made multiple attempts to address concerns as they were raised and to work toward reasonable corrective solutions based on the agreed scope of work. As discussed during the project, the work was performed according to the contract and industry standards for the conditions present at the time. When concerns were brought to our attention, we offered to review and address specific items; however, those options were ultimately declined, and the project was stopped at the customer?s direction. While we do stand behind our workmanship, our satisfaction guarantee does not extend to full removal of completed work or reimbursement for materials purchased independently, particularly when opportunities to correct concerns were not allowed to proceed. We regret that we were unable to meet this customer?s expectations and consider the matter closed. We remain committed to providing professional service and clear communication on all projects."

"Thank you Dan! We really appreciate your business and the review. [Consumer Name Removed]"