After meeting with several builders in the area, we decided to hire Jay BIlt to do a 650 sq ft addition, which included a custom dining room and master suite for our house. We made our decision based on a couple things: 1) The pricing was highly competitive in the Plymouth market. 2) It was apparent early-on that customer service was a priority for this company (e.g.,turnaround time on architecture plans, turnaround time with emails, 24/7 availability, etc). 3) The willingness to work with a non-conventional construction loan (This was one of the most important). If you're like my wife and I, and don't have a bag of cash lying around, you'll need a contractor who is willing to provide information to, and work closely with the banks to secure funding. We happened to work with an FHA construction loan (203K). JayBilt was happy to take on this task, which is highly unconventional, and meet the demands and requirements from the bank and FHA consultant. The process was easy as pie and Jim was available any time of day for questions. I can't stress how important this was to the process. We would never be where we were if jay Bilt wasn't willing to work with us and the banks collaboratively. Trust me, some of the builders who quoted us, only worked with cash payments. In terms of architecture, we took a 1950s split level home, made it over 2000 sq ft, modernized it, without looking out pf place in the neighborhood (Downtown Plymouth). Several of our neighbors have made comments that the house looks like it's been here since they moved in 30 years ago. Needless to say, everyone is happy with the architecture, which is now a hot topic in the downtown area. Regarding cleanliness, the contractors kept the job-site and our house clean every single day. Massive remodeling like we did can be stressful on a couple, but this seemed easy. It wasn't burdensome at all and I would go through it again, should we ever have to. Regarding quality, the work speaks for itself... Jay-Bilt doesn't cut corners. They did a great job using high quality materials, while keeping everything consistent with the rest of the house. I have 4 little sisters who are in high school and whenever they come over they say our house looks "So Tumblr". I guess that's the equivalent of Home and Garden nowadays.... Anyway, JayBilt just did a great job start to finish. They had a great process for change orders (which will inevitably happen) and they were transparent through the whole process. We couldn't be happier with our decision. Finally, I have a team of project managers at work, so the most important thing to me was that this remodel was on time, on budget and within the scope that was provided to Jim. My wife and I spent everything we had on this, so there was a lot riding on JayBilt. The project was delivered within 1 week of the expected date that Jim provided at the start of the project. The project came in under budget (How often do you hear that?). Lastly, the projec