Jensen Exteriors

How long would you suppose it takes to case out one window with wood trim? If you guessed a couple hours you would be correct. Jensen sent two guys to my house and it took them 8 hours for two guys to trim one window. At the time, I thought it was strange and hadnâ t read the contract closely enough. When I realized that I was paying each guy 100 dollars an hour it became clear what was going on. They did the same thing on a second smaller window. When I questioned Jensen he basically said that is how long it took. Be careful with this shady company as you will end up paying double your bid.

They subcontracted out my job and didn’t explain that to me. Made things a little stressful.

They never finished the job. They were supposed to put drip edge into the gutters. They did not. One gutter is inside my garage area because its a converted carport, every time it rained after the new roof was installed i had a major leak pouring down on a workbench and floor. After a couple of attempts to get the issue resolved with no results, I finally gave up and bought some drip edge at Home Depot to try to stop the leaks- it worked. With zero roofing experience, it took me about three and a half hours to do a job that professionals probably could have done in 20 minutes. As far as I am concerned Jensen owes me about a $300 refund.

Very professional, personable and quick. All aspects of the job were handled at or above our expectations.

Everyone was great throughout this project. Once roofers were done, I had to have one of their other specialists come out to do some plaster work which was harder to schedule, but end results is great.

Everything done extremely well and on time. All workers very polite and professional. Could not be happier.

Quick, friendly and efficient.

Very easy to deal with and quick. Would recommend to family and friends.

Outstanding! The roof and gutters look great! They were fast and cleaned up when finished. We are very happy

I have a complicated roof and knew based on other bids that it was going to be expensive to replace. Jensen came in and gave me a professional bid, explained the work and materials for the job, and then met their timeline to complete the work. There were no "hidden" fees or surprises. They even came to my house and reset the tarp that I had covering my roof because of a leak before the job began at no charge. In addition, they did a great job cleaning up my property when they were done. I am very impressed by their professionalism and would highly recommend.