ARS/Rescue Rooter Houston

4.07 |15 Verified Ratings
Write a Review

ARS/Rescue Rooter Houston

4.07 | 15 Verified Ratings
Write a Review

281-869-2504

10515 Okanella
Houston, TX 77041
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Profile
ARS/Rescue Rooter Houston


ARS makes everything A-OK.

Providing mechanical repair, maintenance and replacements, services residential & small commercial customer

Service Area

  • Houston
  • Spring
  • Conroe
  • Humble
  • Katy
  • Sugar Land
  • Richmond
  • Kingwood
  • Rosenberg
  • Willis
  • Missouri City
  • Cypress
  • Magnolia
  • Tomball
  • Montgomery
  • New Caney
  • Porter
  • Stafford
  • North Houston
  • Cleveland
  • Hockley
  • Fulshear
  • Bellaire
  • New Waverly
  • Waller
  • Splendora
  • See All >

Services Offered

Air Conditioning
Heating & Furnace Systems
Insulation

Areas of Expertise

  • Air Conditioning
  • Heating
  • Plumbing
  • Electrical/Appliance Repair
  • Attic Insulation

Product Brands Used

  • Amana
  • American Standard
  • Carrier
  • Goodman
  • Honeywell
  • Honeywell
  • Lennox International, Inc.
  • RUUD
  • Rheem
  • Trane
  • See All >

Quick Facts

Business Hours
Monday:
7:00 AM to 7:00 PM
Tuesday:
7:00 AM to 7:00 PM
Wednesday:
7:00 AM to 7:00 PM
Thursday:
7:00 AM to 7:00 PM
Friday:
7:00 AM to 7:00 PM
Saturday:
11:00 AM to 3:00 PM
Sunday:
8:00 AM to 3:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Trip Charge
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 1991
Memberships & Affiliations
  • Houston Chamber of Commerce
State Licensing
Trade: Master Plumber
License #: MPL40219
Expiration: Valid Until Cancelled
Trade: Master Electrician
License #: TECL19006
Expiration: Valid Until Cancelled
Trade: Air Conditioning / Refrigeration Contractor
License #: TACLB043711E
Expiration: Valid Until Cancelled
Awards
  • Consumers Choice Awards
Screening
Corporate Account. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
 
Save 5% on ALL services offered by ARS and/or Rescue Rooter. Save 5%

Corporate Account

This Pro is a corporate account and has not been screened by HomeAdvisor.

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Ratings & Reviews
ARS/Rescue Rooter Houston

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 15
  Page 1 of 2
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1.0   |  
Review by in Houston, TX
Nope
Response by ARS/Rescue Rooter Houston: Micheal, I am extremely sorry that you found our service and quality lacking and not up to your standards. Would you please provide additional information regarding your experience so that we may do our best to improve our best practices? Thank you.
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4.5   |  
Review by in Katy, TX
ARS provided as part of their team both plumbers and electritians, and an office staff that coordinated all aspects of the job. All were excellent in terms of communicating what needed to be done and in completing their work on time.
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4.0   |  
Review by in Houston, TX
They did what they were hired to do.
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5.0   |  
Review by in Willis, TX
is excellent
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5.0   |  
Review by in Cypress, TX
It was a quick relief to a crumby problem!
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5.0   |  
Techs were very professional, they made sure the job was done correctly and did not leave until it was done so. Techs were respectable and loyal to their responsibilities as installers.
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4.0   |  
Review by in Houston, TX
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
Being a 1st time home buyer it’s important to me that someone not only care about selling me a bunch of things. The sales guy was very patient in his explanation of what we needed and not pushy at all. We had a consultation and install the same day.
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4.0   |  
Review by in Houston, TX
.
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1.0   |  
Review by in Houston, TX
For the first time, I felt compelled to write a review on the horrible experience I had with Cindy R., an upper management level employee at ARS Rescue Rooter. My first impression with this company was when sales advisor, Scot Watson, came to my home to examine our a/c unit. My sister and I were upset that our a/c unit required a full replacement and Scot did an awesome job at explaining everything and calming us down; we in turn decided to purchase the a/c unit with ARS Rescue Rooter North Houston division. The only problem was that they couldn't install until the next day, so Scot received the okay to provide us with two window units for our 2800 square foot home. What occurred next was horrible. We only received one of the two window units promised to us, and as a home with 4 bedrooms, it was already an inconvenience for us to only have 2 units to use but we agreed. Scot was then yelled at by Cindy when he contacted her following up on the 2nd unit. In turn Cindy R., an actual service manager, contacted me via my cell phone and loudly yelled at me Look! Do you want the unit you have or not! I can take that unit to someone who will appreciate it! I calmly explained we were promised 2 units to help us with the extreme heat until our new a/c unit was installed the next day. Cindy's response to my comment was coming to your da*n house now to get the unit since you don't want it! I then asked what was the matter with her and was this the negative attitude ARS provided to new customers?! She only proceeded to yell and scream at me. To say I was appalled is an understatement! I have never been not only yelled at but threatened (she stated more than once she would be showing up at my home) before in my life! How can a woman of this low caliber be a service manager?! Kudos again to advisor Scot Watson, who profusely apologized to me and asked that I don't cancel my full order. He actually used his own funds and went to Home Depot, and came to my home to install the second unit that I was promised. This is the type of customer service that Cindy should have shown. The next day the group of men who installed my new a/c unit actually didn't seem surprised when I told them of Cindy R. s action and some stated they were not surprised. How in the world can this despicable woman still have an upper management position at this company? Outside of her, I would recommend using ARS Rescue Rooter; however, if Cindy R. is your assigned service manage, run fast to another company!

3 of 3 users found this review helpful.

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5.0   |  
Review by in Cleveland, TX
The installed the ducts and return the next day. They arrived on time and did the work in short order.

1 of 1 users found this review helpful.

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Showing 1-10 of 15
  Page 1 of 2

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  2. Verify Insurance
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  3. Verification of State Business Filings
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  6. Bankruptcy Search
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  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
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  10. Identity Verification (Reverse Phone Lookup)
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