Approved
John Baethke & Son Plumbing, Inc.
Sewer Main Clearing, Faucets, Fixtures and Pipes Repair or Replace, Water Heater Installation and Replacement,
About us
John Baethke & Son Plumbing is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customer's interests and make their concerns the basis of our business. Please give us a call today!
Business highlights
33 years of experience
Memberships & Affiliations
Plumbing Contractors of Chicagoland PCA
Services we offer
Drain Cleaning, Plumbing , Sewers, Tankless
Accepted Payment Methods
- CreditCard
Reviews
5.086 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
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| 2% | ||
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Filter reviews by service
Showing 1-25 of 86 reviews
Susan X.
Dec 2021
n/a
Debra Y.
Dec 2015
Faucets, Fixtures and Pipes Repair or Replace
He came right on time. Polite and friendly. Even put on shoe covers to protect my floors.
Genea P.
Jun 2009
N/A
Faucets, Fixtures and Pipes Repair or Replace
Fine service. Nice guys.
Tom B.
May 2009
N/A
showed up on time
Krista C.
Apr 2009
N/A
Faucets, Fixtures and Pipes Repair or Replace
He was efficient, reasonably priced and nice to work with. He did a great job.
David B.
Feb 2009
N/A
On the phone We were told that it would be $70 to troubleshoot the problem and give an estimate, that this $70 could be used toward the repair. The repairman arrived, I explained the problem with our water softener, and he said he didn't know what was wrong with it by glancing at it (He didn't touch it) and to troubleshoot the problem it would cost $180, I said we were told $70 on the phone, he said :Thats just for the visual inspection" We were misinformed and feel like they were using a bait & switch on us. I told the guy to just leave !
Response from John Baethke & Son Plumbing, Inc.
"We inform all customers of a destination/visual diagnostic fee. The referenced diagnostic cost was to cover our time to analyze an error code with proper equipment and technical support. We spoke with the customers and explained this, but they were steadfast in their opinion. Ultimately, due to the misunderstanding, we apologized, agreed to disagree, and left without any charge to the customer."
Laura Y.
Feb 2009
N/A
Faucets, Fixtures and Pipes Repair or Replace
Very nice and I would hire them again.
William S.
Feb 2009
N/A
Water Heater Repair or Service
$70 just gets them to the door and the so called diagnostic that was included was pretty much a confirmation that I did in fact have a water heater in my house; a full diagnostic was offered to me for $453 and any problems they found would be able to be taken care of for an hourly charge (after the $453)!!! Friendly enough over the phone but complete highway robbery, I finally convinced the tech to do a "cleaning" on my unit which temporarily solved the problem but was still $142...be very cautious..
Response from John Baethke & Son Plumbing, Inc.
"$69.50 is to perform a visual diagnostic. We found a more involved diagnostic was needed. The $453 charge was to thoroughly clean the unit, test components and any minor repairs. The manufacturer recommends yearly maintenance to keep a warranty valid and for the best operation. The customer declined our diagnostic and agreed only to the maintenance. We don't charge by the hour."
Jaro S.
Dec 2008
N/A
Drain Clog or Blockage Clearing
Prompt in scheduling an appointment suited to my schedule. Very courteous throughout the project and Patrick who did the work was very sincere about doing a good job. I would say that John Baethke & Son Plumbing are a great example of the customer service anyone would be happy with. Patrick was straightforward with explaining what had to be done and why. I like the way they have a plumbing guide they show you what work has to be done with the pricing. Nothing is ambiguous when shown the pricing standards per work done. I will definitely use them again!
Richard M.
Nov 2008
N/A
Water Heater Repair or Service
Timely response. Work properly done.
Gregg E.
Nov 2008
N/A
Water Heater Repair or Service
Profressional and courteous when he arrived. Rate for service seemed fair. No issues.
Cherie S.
Nov 2008
N/A
Water Heater Repair or Service
I felt very comfortable having him in my home and I felt confident that he knew what he was doing
Domenica W.
Oct 2008
N/A
Faucets, Fixtures and Pipes Repair or Replace
I think very highly of Steven Halbpert. He was very professional, clear, concise and prompt. I am hoping that our condo association moves forward with additional work with Steven and with John Baethke & Son.
Martin H.
Oct 2008
N/A
Very professional and fast.
Kirk P.
Sep 2008
N/A
Water Heater Installation and Replacement
They did a nice job and the workmen are very professional, but it cost an arm and a leg. Their marketing ploy to rope you in is to not give any estimates to replace over the phone, but then once they get there, to pull out a big notebook with 'standard' prices that they can't vary from. $2000 to replace a 50-gallon commercial water heater? If you want to economize, don't go to Baethke, but if you don't care about money, they will do a good job.
Erin M.
Sep 2008
N/A
Faucets, Fixtures and Pipes Repair or Replace
They were amazing. On time, clean, helpful, nice and reasonable in price. I would hire them again in a second!
Faye B.
Sep 2008
N/A
Faucets, Fixtures and Pipes Repair or Replace
Very friendly and honest. Would recommend them in a flash!
Richard M.
Sep 2008
N/A
Faucets, Fixtures and Pipes Repair or Replace
They were prompt and did a fine job, but I think they were too expensive.
Andrew W.
Aug 2008
N/A
Faucets, Fixtures and Pipes Repair or Replace
way more expensive than I was expecting, visit was about 20 minutes and cost me $500
Katherine L.
Aug 2008
N/A
Faucets, Fixtures and Pipes Repair or Replace
They were incredibly professional and efficient. I will definitely recommend them to friends. The plumbing was right on what I expected for pricing, service and he completed the job faster than I expected. My only concern was with the HVAC pricing which was much higher than I expected and wasn�t sure I needed all the services/parts I paid for� Felt like I got taken on that part
Joseph D.
Jul 2008
N/A
Drain Clog or Blockage Clearing
Very professional, timely, and courteous.
Arla E.
Jul 2008
N/A
Faucets, Fixtures and Pipes Repair or Replace
Arrived early and received a phone call prior to that asking if it was ok. Very professional, cleaned everything up after themselves, explained everything, very knowledgeable, fixed the problem quickly and properly. I would definitely use them again. Prices aren't cheap, but you get top notch service.
Gaynelle R.
Jul 2008
N/A
Faucets, Fixtures and Pipes Repair or Replace
The technician was friendly, professional, explained everything to me, and did a good job, although he did try to talk me into some extra work, which I refused and turned out I didn't need. My complaint has to do with the price; he was there 35 minutes and I was charged $195, and that including him "waiving" the $69 travel fee! That comes out to $400 per hour, more than most lawyers charge! I will never use them again.
Response from John Baethke & Son Plumbing, Inc.
"The price was $195.76. Our technician was working for just over 1 hour at her home and with the travel time we had over 11/2 hours invested in her repair. The only other work recommended was a preventative maintenance agreement and that was only an option, not to mention it would have saved her an additional $22.00."
Carrie W.
Jul 2008
N/A
Faucets, Fixtures and Pipes Repair or Replace
He was very honest and knowledgable. He didn't make me feel uncomfortable about making it bigger than the project really was.
Thomas G.
Jun 2008
N/A
Drain Clog or Blockage Clearing
NICE GUYS, WANTED TO PLEASE. GAVE GREAT ADVISE. CLEARED THE DRAIN. I COULD NOT HAVE ASKED FOR MORE
Licensing
State Contractor License Requirements
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FAQ
John Baethke & Son Plumbing, Inc. is currently rated 5.0 overall out of 5.
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 8:00 AM - 9:00 PM
Sunday: Closed
John Baethke & Son Plumbing, Inc. accepts the following forms of payment: CreditCard
No, John Baethke & Son Plumbing, Inc. does not offer free project estimates.
No, John Baethke & Son Plumbing, Inc. does not offer eco-friendly accreditations.
No, John Baethke & Son Plumbing, Inc. does not offer emergency services.
No, John Baethke & Son Plumbing, Inc. does not offer warranties.