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Jolly Plumbing & Heating, Inc.
Faucets, Fixtures and Pipes Repair or Replace, Water Heater Installation and Replacement, Water Heater Repair or Service,
About us
Since 1955, Jolly Plumbing & Heating Inc. has been serving the Colorado Springs Area. We have built our customer base through hard work and determination, something which has allowed us to become the company we are today. We take great pride in providing you with top level service and promise complete satisfaction when choosing us for all of your plumbing needs. Our highly trained employees have developed customer service practices that will achieve the best results for our clients, allowing them to succeed through us. Our company has the experience and knowledge to do even the most complex job right the first time. We are dedicated to providing you with the right solutions for all your plumbing needs. Our skilled professionals strive to offer our customers the latest in our field. We are always learning more and educating ourselves on the latest technologies and practices. This ensures that anyone who calls Jolly Plumbing will be 100% satisfied.
Business highlights
Emergency services offered
71 years of experience
Memberships & Affiliations
A+ Rating with BBB, Home & Building Association of Colorado Springs
Services we offer
Boiler Repair & Installation, Remodel or New Addition, Repairing Pipes, Faucets, Fixtures, Water Heater Repair & Installation
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.827 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 4% | ||
| 0% | ||
| 0% | ||
| 4% |
Filter reviews by service
Showing 1-25 of 27 reviews
TOM P.
Jan 2024
Faucets, Fixtures and Pipes Repair or Replace
THE PERSON THAT REPAIRED THE BATH TUB FACUET AND TOLET WAS PROFESSIONAL DURNING THE ABOVE... hE EXPLAN THE COST AND WHAT HE WOULD BE DOING .. I WILL BE CALLING THEM WHENI HAVE ANOTHER JOB FOR THEM TO DO... THE CUSTOMER SERVICE PERSON THAT SCEDULED WAS DONE IN A TIMELY MANNER AS WELL...
Cassie S.
Nov 2020
Water Heater Repair or Service
Our plumber, Wayne, was outstanding. Something that Bullseye quoted us to be $720 - was Less than $200. Wayne showed a vast understand for the work performed and even walked me through what work was needed and why. I am beyond happy with the quality or work, and customer service provided.
Jennifer C.
Aug 2019
Water Heater Installation and Replacement
I have been using Jolly Plumbing for years. They gave me a quote over the phone for a water heater replacement. They quoted me $1450. The seller I am working with approved and we scheduled. Jolly Plumbing typically does my property management work orders and I have not had an issue, however this was for a listing that is closing and needs a new water heater. They were booked for today Thursday August 22, 2019 to go out. The technican Troy went out, had to call me for acess we talked, he got in and drained and disconnected the water heater and shut off water to the house, then Troy gave me a call to let me know that with codes upgrades and for the type of water heater it was, we would be looking at $4324.69 or the replacement. I immediately denied the work and then he tried to negotiate and asked me how much I was able to approve. He then left the house with the water shut off and water heater drained. I called the office and spoke to Adam who is the manager, he was defensive and never apologized for the situation. The problem is that when I called I asked them to go out to give the estimate, Adam gave me one over the phone and would not go to the property to give an estimate. Due to my past experience, I trused their quote. They should have called me immediately when they knew they could not do the job for the price before they started draining the water heater. The price almost trippled in cost. They also should never leave a home without water. Adam did send Troy back out to turn the water on per my request. I have requested to speak to the owner Peter who is currently at his cabin and hope that he cares about his long term clients. I am saddened by the bait and switch aspect of this situation.
Response from Jolly Plumbing & Heating, Inc.
"Based on my discussion with our team I found that we could not perform this job at the quote given as the heater was a Direct Power Vent with Foam Core piping. This is an increased cost in both the water heater and also the labor involved to meet code. We could not honor the quote given to you as requested and this was not a bait and switch. I have discussed with our plumbers and also Adam in regards to your comments on starting the replacement of a water heater before informing the client of the increased cost. Please contact me at info@jXXXXas I would like to discuss further. Joey D."
Robert C.
Jan 2019
[no comment provided]
Winifred A.
Oct 2018
We had been waiting for 2 days to have a contractor accept our job (no hot water). I called Jolly and Cheryl answered the phone so nice, knowledgeable, and professional. Daniel the plumber was excellent and showed us how to light the pilot light should it go out again.
Response from Jolly Plumbing & Heating, Inc.
"Thanks for the review Winifred."
Evelyn T.
Aug 2018
Faucets, Fixtures and Pipes Repair or Replace
Response from Jolly Plumbing & Heating, Inc.
"Thanks for the review, Evelyn."
Donald H.
Aug 2018
Faucets, Fixtures and Pipes Repair or Replace
Cecil, was experienced with repairing frozen pipes, he knew just where to cut the Sheetrock to find the leaks, and was always concerned about doing the least amount of damage. I was impressed.
Jennifer M.
Jul 2018
Faucets, Fixtures and Pipes Repair or Replace
Cecil was a delight and extremely knowledgeable. Our project required two visits and both times he was extremely professional, courteous, and thorough. I doubt we will need any further faucets or plumbing lines (to include the line to the dishwasher and the other line for refrigerator) for many more years. I am grateful he also troubleshot the pressure issue in our kitchen sink- turns out a very old o-ring broke and clogged our line. Highly recommended.
Response from Jolly Plumbing & Heating, Inc.
"Jennifer, Thanks for the review. I will pass this along to Cecil and Tracy, his manager."
Dennis M.
Mar 2018
Faucets, Fixtures and Pipes Repair or Replace
Did a great job. Very professional and punctual. Would use again.
Response from Jolly Plumbing & Heating, Inc.
"Thanks for the review, Dennis."
Sarah T.
Nov 2017
Faucets, Fixtures and Pipes Repair or Replace
Response from Jolly Plumbing & Heating, Inc.
"Thanks, Sarah."
Michael V.
Nov 2017
Faucets, Fixtures and Pipes Repair or Replace
I've used a number of different plumbing companies over the years and Jolly is by far the best. They are very customer oriented, and of particular importance to me is that all their plumbers are licensed. Roger, who worked on my project is very professional, courteous, and did an outstanding job. I highly recommend Jolly.
Response from Jolly Plumbing & Heating, Inc.
"Thanks, Michael. I will pass this along to Roger and Jacob (Service Manager). - Joey"
Steve M.
Aug 2017
Faucets, Fixtures and Pipes Repair or Replace
They were a 6 in Customer Service. It wasn't cheap, but they were great. They came out the same day, and they were super fast.
Response from Jolly Plumbing & Heating, Inc.
"Thanks for the great review, Steve."
Fay S.
May 2017
Faucets, Fixtures and Pipes Repair or Replace
Great Co w/ great workers
Response from Jolly Plumbing & Heating, Inc.
"Thanks for the review Fay."
Andy B.
Feb 2016
Incredibly affordable and high quality work. Locally owned and operated and very professional.
Response from Jolly Plumbing & Heating, Inc.
"Thanks, Andy. We appreciate the review and are glad that we saved you some money."
Darla S.
Feb 2016
Water Heater Installation and Replacement
We use Jolly Plumbing exclusively on all of our rental properties. After being surprised more than once with outrageous invoices, we have found Jolly to be very reasonable. As well, they always install quality parts that we know are going to last years. Their service manager Steven is a total rock star, he understands that in the rental business, you can't have a tenant wait for two or three weeks for a hot water heater. They consistently meet deadlines that no other plumbing company can beat. It is a huge relief to know with one call, I can remove any plumbing issue from my mind and desk.
Response from Jolly Plumbing & Heating, Inc.
"Thanks, Darla. We appreciate the review and the confidence you have in our company."
PAMELA T.
Feb 2016
Water Heater Repair or Service
Very Professional and very courteous. It was a difficult job, replace hot water heater in a crawl space. They had to dig down in order for the new heater to fit. Did a very good job under difficult circumstances. Will definitely recommend Jolly Plumbing to everyone I know.
Response from Jolly Plumbing & Heating, Inc.
"Thanks, Pamela. With the most recent changes to the water heater sizes and availability we had to get creative in the way we install them per Pikes Peak Regional Building code. Please call us anytime and remember we offer a 1 year warranty on all of our work. - Joey"
Tom M.
Jan 2016
Faucets, Fixtures and Pipes Repair or Replace
Tech was prompt, efficient, and friendly. Did a great job.
Response from Jolly Plumbing & Heating, Inc.
"Thanks, Tom. We appreciate the review."
Linda U.
Jul 2015
Water Heater Installation and Replacement
Best service I've had in a long while. They are friendly, easy to talk to, helpful, on time, and did the job right the first time. Can't think of one thing that I could possibly ding them on. I will definitely call them in the future for all my plumbing and heating needs.
Response from Jolly Plumbing & Heating, Inc.
"Thanks for the review."
Victor R.
May 2015
Sump Pump Repair or Replace
Did everything we could have asked them to do and then some. Job was not easy but made it perfect in the end, completed as scheduled.
Response from Jolly Plumbing & Heating, Inc.
"Thanks, Laura. We always appreciate the positive feedback."
Pamela M.
May 2015
Sump Pump Repair or Replace
I won't know until the next rain, but the company is easy to work with and the tech, pleasant and knowledgeable.
Response from Jolly Plumbing & Heating, Inc.
"Thanks, Pam. We appreciate your review, please call us anytime. Also remember that we offer the 1 year warranty on all work we do."
Royce C.
Apr 2015
Faucets, Fixtures and Pipes Repair or Replace
Everyone I dealt with at Jolly was very professional. They came out to the house on time and completed the job is a timely manner and at a very fair price.
Pat C.
Mar 2015
Faucets, Fixtures and Pipes Repair or Replace
Job was completed quickly,neatly and was just what I wanted. Jacob was a real pro and is a great asset to his company. I also needed a new disposal and they had exactly what I needed. Working with this company was a true pleasure.
Response from Jolly Plumbing & Heating, Inc.
"Thanks, Patricia. We appreciate your feedback and agree that Jacob is an excellent asset to our company."
Jesse T.
Mar 2015
Faucets, Fixtures and Pipes Repair or Replace
Had a leaky outdoor faucet - the plumber was quick and even explained what needed to be fixed. He had the repair done in under 20 minutes!
Response from Jolly Plumbing & Heating, Inc.
"Thanks, Jesse."
Sirio S.
Feb 2015
Water Heater Installation and Replacement
Very professional and prompt in scheduling and executing my Gas Water Heater replacement project. Rolland the technician was right on time, friendly and efficient in completing the job in less time than Steve at the office had estimated. Very satisfied. I recommend this business very highly.
Response from Jolly Plumbing & Heating, Inc.
"Thanks, Sirio."
Sandy J.
Feb 2015
Faucets, Fixtures and Pipes Repair or Replace
Part of this job request was installing a kitchen faucet. Not believing I needed a garbage disposal, I didn't purchase one. Finding out I did, this company had a stocked van and I was able to purchase one and was added to my bill, which made it convenient. Awesome work to boot!
Response from Jolly Plumbing & Heating, Inc.
"Thanks for choosing Jolly, Sandy."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Jolly Plumbing & Heating, Inc. is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
Saturday: Open All Day
Sunday: Open All Day
Jolly Plumbing & Heating, Inc. accepts the following forms of payment: CreditCard
Yes, Jolly Plumbing & Heating, Inc. offers free project estimates.
No, Jolly Plumbing & Heating, Inc. does not offer eco-friendly accreditations.
Yes, Jolly Plumbing & Heating, Inc. offers emergency services.
Yes, Jolly Plumbing & Heating, Inc. offers warranties.