Jon Wayne Heating & Air Conditioning, Ltd.

Quality work done professionally

I've been in the process of building what I consider to be the shop of my dreams for a few years now, and I reached the point where I needed a professional to help me design and install an electrical system to provide 115V and 220V service from the power pole, some 60 linear feet away, to the entire building. This included the main panel, all overhead lighting, under cabinet lighting, all wiring and switches, outlets necessary to supply my shop equipment and tools, and to provide me with heat and A/C. In addition, some exterior outlets were necessary to provide power to my carport and hook-ups for an RV. (I wasn't asking for much, Huh?!) After doing my homework, I called Jon Wayne. Jon Wayne's very impressive customer service representatives made an appointment for me expeditiously, and a short time later a young professional named Joshua R. [Consumer name withheld at their request] arrived at my door. Mr. R. [Consumer name withheld at their request] patiently allowed me to guide him through my vision for the shop, taking copious notes. I completed my lengthy and probably slightly whimsical explanations of how I thought I wanted my shop set up, and he actually took the time to go back over each line item in detail with me. He asked quite a few questions, and ensured that he fully understood exactly what I wanted to accomplish. He then drew out detailed diagrams and noted everything that would be required to complete each specific line item for me, giving me valuable input and making much appreciated suggestions for improvements in my plan along the way. When he was satisfied that I was absolutely satisfied, we sat down and he worked up a quote. At this point I was anticipating having heart failure, thinking that the cost would be somewhat inflated and he would ask that I pay some exotic and exorbitant prices for his services. I had done my homework well, and I was floored that his quote was within one hundred dollars of what I had determined that I should have to pay. That was surprising! Wow! Mr. R. [Consumer name withheld at their request] worked hand in hand with Jon Wayne's A/C folks to ensure that appropriate requirements for A/C and Heat were included in the overall project, and he worked exceptionally well with me throughout the entire process. I got the distinct impression that this was a collaborative effort that he seriously had a vested interest in, and not just another day's work. He presented me with ready solutions to issues that I ran into in accomplishing the project, including completely re-designing the power supply to the building from underground to overhead due to substantial rock preventing me from having a trench dug at a reasonable cost. I believe that the extreme courtesy, obvious caring, and passion for my project displayed by Mr. R. [Consumer name withheld at their request] and the entire Jon Wayne Team represents true professionalism at its highest level. I'm surely glad that I made that phone ca

The service technician, Jacob Guittierrez, was extremely knowledgeable and professional. He answered all questions in sufficient manner and completed the work during the initial visit. I would highly recommend him and the company, Jon Wayne.

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No complaints.

I'd give them a 10 star if I could. They are always very nice and professional. They're a little pricey but well worth it. We've always had good luck using them. We have rental property and have used them multiple times.

I was very impressed with my first experience with Jon Wayne Service Co. The scheduling was easy, the technician was polite & knowledgeable, and determined to get my microwave properly fixed regardless how long it took him to do the job. I highly recommend Jon Wayne Service Co. Keep up the good work JW!

Very timely service. I scheduled an appt for the following week. They called and actually could see me that day instead. The young man was professional and very efficient. The price range was what I anticipated. I will use them again should I need further electrical services.

Great job! Very down to earth and friendly.

Very professional and informative. Taught me about codes and what needed to be up to par. Thank you for helping me understand what my home needs!

Nothing

Joshua provided excellent service as well as being very courteous and offered optional solutions. He explained everything before he did the work and explained things again before leaving.

Joshua provided excellent repair service. He was courteous, knowledgeable and offered optional solutions to the electrical issues we have. He will be our forever electrician.

Great customer service, explained everything.

Fast and friendly service. Electrician showed up on time, cleaned up after himself and did not leave until I was satisfied with his work. Excellent work and would hire them again for any future work.

no comment

Exceptional customer service.

Everything was explained in detail and I am very happy.

They do everything they say they are going to do and always answered all my questions. Overall I was very happy with the job they did.

They were very friendly, knowledgeable, did the work and left. I was very satisfied with their work and the way they conducted themselves while they were here.

I trust Jon and he has done an excellent job.

They were very professional, knowledgeable and non-pressuring.

If I ever need them again I know who to call.