Jones Mechanical, LLC

4.66 |56 Verified Ratings
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Jones Mechanical, LLC

4.66 | 56 Verified Ratings
Write a Review
View Service Area

505-934-0817

PO Box 15573
Rio Rancho, NM 87174
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Profile
Jones Mechanical, LLC

Here at Jones Mechanical, we specialize in water heater installation, water pipes, water treatment and purification systems. Serving the Rio Rancho area since 2012, we are professional and prompt. Please call today.

Achievements

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Service Area

  • Albuquerque
  • Rio Rancho
  • Bernalillo

Services Offered

Heating & Furnace Systems
  • Gas Furnace - Repair
Plumbing
  • Water Heater Install
  • Tankless Water Heater Install
Related Services Available from Other Pros >

Website

jonesmechanicalllc.com

Areas of Expertise

  • Residential repipe
  • Resedential and Comercial new construction
  • Water heater tanked and tankless installation
  • Furnace install and repair

Product Brands Used

  • Bryant
  • Carrier
  • Goodman
  • Honeywell
  • Lennox International, Inc.
  • RUUD
  • Rheem
  • Rinnai
  • Trane
  • York
  • Comfort Maker
  • American Standard
  • Bradford White
  • Delta
  • Eljer
  • Jacuzzi
  • Kohler
  • Moen
  • Rheem
  • Sterling
  • State
  • Air Temp
  • See All >

Quick Facts

Business Hours
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2012
State Licensing
Trade: MM-01 (Plumbing)
License #: 395575
Expiration: 07-31-2021
Trade: MM-02 (Natural Gas Fitting)
License #: 395575
Expiration: 07-31-2021
Trade: MM-04 (Heating, Cooling and Process Piping)
License #: 395575
Expiration: 07-31-2021
Screening
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Business Overview

Community Involvement

sponsor local charities ALS, Cancer, Police, Fire dept, High school athletics

How We Got Started

We started in this industry in 1998.

We describe our business as Well established

 
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Ratings & Reviews
Jones Mechanical, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 56
  Page 1 of 6
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0.5   |  03-01-2019
Review by Grant S. in Albuquerque, NM
Buyer beware. Our newly installed water heater failed (apparently due to 2 faulty components) in less than 2 months after being installed. As if that was not frustrating enough, Scott charged us $600 for the repair without saying a word about cost until it was already done. "Oh labor is not covered by warranty." I would expect him to stand by his products or at the least not try to gouge us to that extent when our water heater did not even make it two months! Unless that is his business model...
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0.5   |  01-21-2019
Review by Davelyn D. in Albuquerque, NM
Do not use this plumber. He overcharged me to install a water heater His workmanship with the installation was terrible. had to be called out 6 times in one year for his workmanship. he refused to give me original receipt. i would not recommend him to anyone.
Response by Jones Mechanical, LLC: Ms. Duran, We have been advised by your family who owns the property that they are quite satisfied with our work performed and went as far as signing a hold harmless agreement due to the fact that you continued to adjust settings and voided the warranty.
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4.5   |  
Review by in Rio Rancho, NM
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
.
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0.5   |  09-16-2018
Review by Bruce H. in Rio Rancho, NM
The employee who showed up to do the repair was polite and professional. However, he was misinformed on the job, through no fault of his own, by higher up employees. At the finish of the job, which was a 2 hour job, the owner (Scott) tried to bill us double what was quoted, and about 4 times what it should have been. He tried to play the "we showed up on Sunday afternoon" ploy, but it was *them* that suggested Sunday. I was fine with any other day of the week, plus we'd been told there would be no extra charge. When I mentioned the going rate of plumbers being about $60 an hour, the haughty owner told me "I am not a $60 an hour plumber!" In other words, they suggested Sunday afternoon, then tried to bill me $200 an hour. Shady... and because of the owner only, I will never hire them again, and would advise others to find a different plumber.
Response by Jones Mechanical, LLC: Thank you so much for acknowledging that our technicians were both polite and professional. We will be sure to pass this on to them. We are grateful for your review and will work to ensure that our future quotes are thoroughly understood by the customer. I have included a copy of the invoice and receipt which clearly shows we bid this as a total job, not an hourly one. Whether it is a Sunday or not, we never charge overtime or emergency rates.

0 of 1 users found this review helpful.

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4.5   |  
Review by in Albuquerque, NM
Called and spoke to Scott Thursday afternoon and told him of my leaking water heater, he was very polite and professional. Kevin came the following day and installed a new water heater and did a great job in no time. Got the best price in town.
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4.0   |  
Review by in Albuquerque, NM
efficient very quick friendly installer
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5.0   |  
Review by in Albuquerque, NM
Jones Mechanical always comes thru in a pinch. They take care of my business and personal plumbing and HVAC needs. They always get me back in business fast and up and running. They do great work and have great rates, I highly recommend Jones Mechanical.
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4.5   |  
Review by in Rio Rancho, NM
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
Very courteous and prompt. Really accommodating.
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5.0   |  
Review by in Rio Rancho, NM
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
They were in the area of my home and responded to the emergency within the hour of my request for emergency services.
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5.0   |  
Review by in Rio Rancho, NM
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
Professional, timely.
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Showing 1-10 of 56
  Page 1 of 6
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Jones Mechanical, LLC
4.66
56 Verified Ratings
Ratings by Criteria
Quality
Customer Service
Value For Money
Ratings Distribution
5 Stars
49
4 Stars
4
3 Stars
0
2 Stars
0
1 Stars
3
95% of reviewers recommend this pro
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  1. Verify Trade License
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  2. Verify Insurance
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  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
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  9. Identity Verification (SSN)
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  10. Identity Verification (Reverse Phone Lookup)
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