Joseph A DiPietro Heating & Cooling, Inc.

4.33 | 99 Verified Ratings
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Joseph A DiPietro Heating & Cooling, Inc.

4.33 | 99 Verified Ratings
Write a Review

978-206-7755

5 South Summer Street
Haverhill, MA 01830
 
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Profile
Joseph A DiPietro Heating & Cooling, Inc.


Three Generations of Setting Standards

The DiPietro family has served the HVAC needs of Massachusetts and New Hampshire for more the 60 years. From installing new systems, to repairing aging equipment, at DiPietro Heating-Cooling-Plumbing and Electrical your 100% satisfaction is guaranteed. Call 24/7 for repairs, maintenance or installations. With financing available aggressive rebates, a new heating system is more affordable than you think! Heating Service: Furnaces or boilers (electric, oil or gas), when it breaks call DiPietro first for emergency service and upfront pricing. Cooling: Looking to install a quiet, energy-saving central air system? Your home runs on DiPietro for installations, repairs and general maintenance. Plumbing: For repairs or new water heaters, sump pumps and other plumbing problems call DiPietro! Electrical: When the power goes out what do you do? We install and repair whole house generators. Call DiPietro for all your electrical needs.

Achievements


Service Area

  • Boston
  • Newton
  • Cambridge
  • Lynn
  • Nashua
  • Waltham
  • Andover
  • Lowell
  • Haverhill
  • Woburn
  • Portsmouth
  • Framingham
  • Lawrence
  • Dorchester
  • Brookline
  • Acton
  • Groton
  • Medford
  • Arlington
  • Somerville
  • Watertown
  • Londonderry
  • Needham
  • Bedford
  • Townsend
  • Wellesley
  • Peabody
  • Gloucester
  • Lexington
  • Burlington
  • Braintree
  • Salem
  • Hampton
  • Billerica
  • Belmont
  • West Medford
  • North Reading
  • Dedham
  • Newburyport
  • Rockport
  • Wilmington
  • Merrimac
  • Lincoln
  • Hathorne
  • Wellesley Hills
  • Raymond
  • Dracut
  • Greenland
  • Norwood
  • East Kingston
  • Allston
  • Chestnut Hill
  • Newton
  • North Chelmsford
  • Rye
  • South Hamilton
  • Winthrop
  • Litchfield
  • Pelham
  • Carlisle
  • North Weymouth
  • Natick
  • North Salem
  • Nutting Lake
  • West Groton
  • Stow
  • Melrose
  • Tewksbury
  • Newton Upper Falls
  • Wenham
  • Roslindale
  • Hampstead
  • Middleton
  • Topsfield
  • Rowley
  • Sudbury
  • Reading
  • Danvers
  • Derry
  • East Hampstead
  • Salisbury
  • Candia
  • Maynard
  • West Roxbury
  • Boxborough
  • Nahant
  • Chester
  • Hanscom AFB
  • Canton
  • Auburn
  • Newton Junction
  • West Boxford
  • Lynnfield
  • Epping
  • Pinehurst
  • Waverley
  • West Townsend
  • Exeter
  • Georgetown
  • Mattapan
  • See All >

Services Offered

Air Conditioning
Heating & Furnace Systems

Areas of Expertise

  • A/C & Heat Pump New Systems, Maintenance and Repairs. 0% Financing and Rebates are Available for New Systems.
  • Boiler & Furnace New Systems, Maintenance and Repairs. 0% Financing and Rebates are Available for New Systems.
  • Water Heater - Install & Replace. Household plumbing problems.
  • Electrical Problems Including Whole House Generators. Household Electrical Problems.
  • Ice Dam Prevention.

Product Brands Used

  • Amana
  • American Standard
  • Arcoaire
  • Arzel
  • Bryant
  • Carrier
  • Coleman
  • Frigidaire
  • Goodman
  • Honeywell
  • Honeywell
  • Lennox International, Inc.
  • RUUD
  • Rheem
  • Rinnai
  • Trane
  • United Technologies Carrier
  • York
  • Burnham
  • American Standard
  • Bradford White
  • Delta
  • Eljer
  • GRUNDFOS Pumps Corporation
  • Grohe
  • Kohler
  • Moen
  • Rheem
  • Sterling
  • TOTO
  • See All >

Quick Facts

Business Hours
Monday:
7:00 AM to 5:00 PM
Tuesday:
7:00 AM to 5:00 PM
Wednesday:
7:00 AM to 5:00 PM
Thursday:
7:00 AM to 5:00 PM
Sunday:
7:00 AM to 5:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Warranty Description: Up to 10 years
  • Credit Cards Accepted

Credentials

In Business Since: 2008
Memberships & Affiliations
  • Air Conditioning and Refrigeration Institute (ACRI)
  • American Gas Association (AGA)
  • American Pipe Fittings Association (APFA)
  • American Society of Heating, Refrigeration & Air-Conditioning Engineers (ASHRA)
  • American Society of Mechanical Engineers (ASME)
State Licensing
Trade: Master Electrician
License #: 370
Expiration: 07-31-2019
Trade: Master Electrician
License #: 7798
Expiration: 11-30-2018
Green Certifications
  • LEED Certification for Individuals: LEED Accredited Professional (LEEDAP)
  • NATE Consumer Contractor Connection (C-3) HVACR Contractor
  • EPA
Insurance
Type: General Liability
Amount: $2,000,000
Expiration: 07-25-2018
Awards
  • Manual J Load Calculations
  • Combustion and Venting
  • Advanced Electrical
  • Job Site Safety
  • Service Magic Certified
Screening
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Business Overview

Community Involvement

The Haverhill Exchange Club

The Haverhill BNI

Greater Haverhill Chamber of Commerce

How We Got Started

I chose to work in this industry because It is what I grew up in and talked about around the dinner table..

We started in this industry in 1946.

We describe our business as Multi-generational

How big is your company today?

We have more than 30 trucks on the road and more than 50 employees.

 

Photos
Joseph A DiPietro Heating & Cooling, Inc.


My Work
6 Projects
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Ratings & Reviews
Joseph A DiPietro Heating & Cooling, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 99
  Page 1 of 10
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5.0   |  
Great customer service. Work done in timely manner.
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0.5   |  06-29-2018
We called Dipietro to repair our Air Conditioning system in our home. The technician misdiagnosed the problem as being a bad contact. He did not have a replacement contact on his truck at the time of the visit. He stated he would have to order one and return another day to install it. He stated the repair charge would be $357.14 to install the contact, including parts and labor. We agreed to that and he required us to put down a deposit, which we did. A few days past and we did not hear from him. During that time we found out that the price of a new contact online was about $10.00. So, we ordered one and installed it ourselves. It did not fix the problem! Our AC was still not working! So, we called Dipietro and let them know this. They had the technician call us. The technician called and left a voicemail message explaining that the next step would be to check the system for leaks, and that it would be a very expensive process. We then called another company for help. They came out and determined that the system was low on refrigerant. They added refrigerant and that got the system running great! We later added a leak sealant to the system as a precaution. The system has been running great! Dipietro claims to have a 100% satisfaction guarantee. Yet, when we told them we were not satisfied, they refused to give us a full refund! Their technician is incompetent and we would not recommend them to anyone!!!
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5.0   |  
Great install of central A/C
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0.5   |  05-15-2018
Horrible customer service. We had our central air conditioning unit installed June, 2017 and have had constant problems with it since its inception. We had a technician down almost on a weekly basis to trouble shoot the issue and find the root cause. We worked with him exclusively until November, 2017 when it got too cold to do any more work. Fast forward to April, 2018. We found out that the lead technician (Ivan) who we were dealing with is no longer with the company along with the Service Dept Manager (Alan Hamer) and office manager (Donna Bradley) who was working our case; they all either resigned or were let go by the company. Rather ironic since DiPietro is supposed to be a family friendly, loyal company. I have called 3 times so far to try to get some resolution to this problem. The only response I get is "we are trying our best to get this resolved". Supposedly, they are contacting Carrier to have one of their service reps come down. It has been over a week and still nothing. Also, when the Service Dept Manager left the company (Alan Hamer), our case was not discussed as part of the transition process. I find this hard to believe as Alan told us on many occasions, our issue was always discussed during weekly triage sessions. VERY DISAPPOINTED WITH DIPIETRO; WE WOULD NOT RECOMMEND THEM TO ANYONE. We are in the process of hiring an attorney and reporting them to the Attorney General's office.
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5.0   |  
Very nice and easy to work with
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5.0   |  
Review by in Newton Upper Falls, MA
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
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5.0   |  
Review by in Haverhill, MA
Project: Install a Natural Gas or Propane Fired Boiler or Radiator Heating System
They gave me the best price and were able to get it done quickly.
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5.0   |  
Review by in Ayer, MA
.
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5.0   |  
Review by in Natick, MA
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
Good & Excellent service ! Now my house is nice, warm & comfortable again!
Was this review helpful?  
5.0   |  
Review by in Chestnut Hill, MA
Project: Install a Natural Gas or Propane Fired Boiler or Radiator Heating System
Professional, helpful and promt.
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Showing 1-10 of 99
  Page 1 of 10

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