Joyce Windows, Sunrooms & Baths of Asheville/Greenville

4.5
20 Reviews
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92% Recommended

70 Years In Business

Company Details

  • Verified Licenses

Contact

838 Roper Rd
Flat Rock, NC 28731
https://www.joycefactorydirect.com

Hours

  • Mon: 8:00 AM - 8:00 PM
  • Tue: 8:00 AM - 8:00 PM
  • Wed: 8:00 AM - 8:00 PM
  • Thu: 8:00 AM - 8:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: 10:00 AM - 4:00 PM
  • Sun: 2:00 PM - 8:00 PM
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Achievements

Seal of Approval
Super Service Award

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Replace Bathtub Liners and Shower Surrounds
  • Install Bathtubs and Showers
  • Entry Doors & Patio Doors
  • Windows
  • Sunrooms, Screen rooms & Patio Covers
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.5
20 Verified Reviews*
  • 5
    16
  • 4
    2
  • 3
    0
  • 2
    1
  • 1
    1

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality
*Reviews imported from Google have not been individually verified by HomeAdvisor.

Reviews

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Showing 1-10 of 20 results
4.0 David M. Asheville, NC
4/25/2025

It was ok, the sales rep Mason, tends to over promise lead times and construction costs.

5.0 Google Review
4/18/2025

Past employee and customer. Lifetime warranty that they honor. I haven't had an issue with my windows and I've had them over 5 years.

5.0 Google Review
4/18/2025

Windows are beautiful and the install was terrific. Excellent attention to detail... and they worked very cleanly.

5.0 Google Review
4/18/2025

Austin Sorrells and Jonathan Sorrells did an outstanding job in limited time! They were very cordial and very helpful!!

5.0 Google Review
4/18/2025

We had half our windows replaced in 2022 and the other half plus a back door done in 2025. They did a great job both times! The windows look great!

5.0 Google Review
4/18/2025

I want to brag on my new windows from Joyce they are perfect and beautiful I also want to brag on the 2 men that installed my windows William and Jeff those 2 were amazing polite cleaned up after themselves very professional did an amazing job inside and out I am sooooo absolutely thrilled with Joyce windows and my 2 men that installed them Thanks to everyone

1.0 Phyllis L. Hendersonville, NC
1/8/2025

Contract signed May 29, finished Nov. 22! One shattered picture window, 4 windows measured incorrectly meant the project drug on & furniture had to be moved too many times. No explanation or apology....poor communication & customer service. Hardware came off the screen door (an easy fix but caused me to doubt quality). Add to that water from a typical rain seeping into the track of the sliding door. The installers, William and Jeff were very good and conscientious...tested this problem with my garden hose. It was determined it was the weird angle the water hit so now I check it after every rain. For this price, I would expect better. This was the most frustrating project/company I have ever dealt with...and I'm a senior citizen! They sure will not be called to do my other windows...or anything else.

2.0 Camille W. Weaverville, NC
1/2/2025

I was taught if you do not have anything nice to say do not say anything at all.

3.5 Laura K. Asheville, NC
4/9/2024

Quality of reduction is good and workmen were quailed and neat,. Dont like haggling for best price!

5.0 Linda M. Weaverville, NC
8/28/2023

Taylor & Austin did great work & were dependable. We were very pleased with the quality of products & results. Highly recommend the Joyce Family Home Improvement.

Showing 1-10 of 20 results Showing 0 of 0 results
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Photos

Joyce Windows, Sunrooms & Baths of Asheville/Greenville
6
Entry Doors
10
Windows Photos
7
Patio Door Photos
12
Bathroom Photos

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