Joyce Factory Direct of the Carolinas, LLC

4.05 |31 Verified Ratings
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Joyce Factory Direct of the Carolinas, LLC

4.05 | 31 Verified Ratings
Write a Review


2740 Gray Fox Road, Unit B
Monroe, NC 28110
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Joyce Factory Direct of the Carolinas, LLC

Since 1955, our parent company, Joyce Factory Direct of the Carolinas, LLC, has been one of the premier manufacturers and installers of replacement windows & doors, vinyl sunrooms, patio roofs and patio and deck enclosures. Founded by Albert and Gustav Schmidt, Joyce is now a third generation family owned business. We continue to provide affordable sunrooms and windows that remain on the cutting edge of technology and environmental standards. At Joyce Factory Direct of the Carolinas, we understand that your home is your biggest investment and maintaining and improving it is a good decision. Make a good decision even better by selecting Joyce Factory Direct of the Carolinas to improve your home!


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Service Area

  • Charlotte
  • Gastonia
  • Rock Hill
  • Fort Mill
  • Mooresville
  • Concord
  • Matthews
  • Kannapolis
  • Huntersville
  • Monroe
  • Davidson
  • Lowell
  • Indian Trail
  • Pineville
  • Statesville
  • Rockwell
  • Locust
  • Mineral Springs
  • Cornelius
  • Belmont
  • Paw Creek
  • Cramerton
  • Stanley
  • Troutman
  • Waxhaw
  • Granite Quarry
  • China Grove
  • Mount Holly
  • Denver
  • Salisbury
  • Dallas
  • Mount Mourne
  • Landis
  • Midland
  • Newell
  • Harrisburg
  • See All >

Services Offered

Additions & Remodeling
  • Sunroom or Patio Enclosure Build

Areas of Expertise

  • Replace Bathtub Liners and Shower Surrounds
  • Install Bathtubs and Showers
  • Build Sunrooms and Patios
  • Windows
  • Kitchen Refacing

Product Brands Used

  • Therma Tru Doors
  • Joyce Windows, ProVia Doors
  • Owens Corning
  • Oasis Sunrooms by Joyce, Bath Makeover Baths & Showers, Royal Siding & More

Quick Facts

Business Hours
8:00 AM to 9:00 PM
8:00 AM to 9:00 PM
8:00 AM to 9:00 PM
8:00 AM to 9:00 PM
8:00 AM to 9:00 PM
9:00 AM to 8:00 PM
9:00 AM to 8:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Warranty Description: Limited Lifetime Transferable on most products
  • Credit Cards Accepted


In Business Since: 1955
Memberships & Affiliations
  • American Architectural Manufacturers Association (AAMA)
  • Window and Door Manufacturers Association (WDMA)
  • NFRC
  • Better Business Bureau, National Sunroom Association, Chamber of Commerce
State Licensing
Trade: Limited Building
License #: 74242
Expiration: 12-31-2019
Trade: General Contractor BD2
License #: 118468
Expiration: 10-31-2020
Green Certifications
  • Lead-Safe Certified Firm
  • 2008, 2009, 2010, 2011, 2012 PRO Remodeler of the Year
  • 2013, 2014 NARI CoTY First Place Design Award Winner
  • National Sunroom Association 2008, 2010, 2011, 2012, 2013, 2014 1st Place Design - Award Winner
  • 2006 Builder's Magazine Top 100 Best New Products
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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Multiple Sclerosis Volunteers - What A Difference A Day Makes!

American Cancer Society - Relay For Life

United Way

Knights of Columbus, Kiwanis International, Hiram House, Loves & Hugs Hospice

Local Little League Teams, Road to Hope Foundation & More!

How We Got Started

I chose to work in this industry because We love working with and helping people!.

We started in this industry in 1955.

We describe our business as Family owned and operated

What do I like to do in my free time?

Love to spend time with my family & dogs as well as coach their youth sports teams.


Joyce Factory Direct of the Carolinas, LLC

My Work
8 Projects
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Ratings & Reviews
Joyce Factory Direct of the Carolinas, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 31
  Page 1 of 4
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5.0   |  
Review by in Mooresville, NC
Project: New Windows - 6 +
Ed who measured and installed the windows was great
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4.0   |  
Review by in China Grove, NC
We love our new sun room. The contractor was extremely slow on the build though.

1 of 1 users found this review helpful.

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4.5   |  
Review by in Monroe, NC
Added a wonderful Sunroom and Deck. Took a little longer to get going, due to hurricane and employee shortage, but they honored the contract by bringing down their best employees from Ohio to build the structure. Work ethic and manners were impeccable. Planning on many years of enjoyment in the new beautiful space! If you do call them and they come to your house to give you an estimate, please tell them that I, Cynthia B. from a review in Home Advisor referred you, and you will get a 10% percent off discount for your project.
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2.0   |  
Review by in Iron Station, NC
Project: New Windows - 6 +
I got a front door from them. The trim on the inside has come loose and has not been fixed. They came out and gave me instructions on how I could fix it when I paid them to install it properly. Then they never put my screen door back up. When they left, they took my screen door and I never got it back. I paid over $2000 for this door and it took months to get anyone to take a look at it. It is still not fixed and I still do not have my screen door back and up.
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4.0   |  
Review by in Charlotte, NC
This is an update on my previous review of this company. While it’s been very frustrating dealing with material delays, electrical and water damage issues. The company including its electrical contractor did what was needed to make things right. They didn’t run away or deny the shortcomings, they just got to work. I commend them for that.
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5.0   |  
Review by in Waxhaw, NC
Project: New Windows - 3-5
I give them 5 stars on everything because they called me immediately, they worked with us financially, the father and son team were excellent. They worked with our schedule and the work was excellent. They gave friendly customer service, and the sales person also followed up afterwards. We also love the windows they installed, great product.
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1.5   |  
Review by in Charlotte, NC
Hired March 2018, material had multiple delays. Not a great start, but finally July 10 2018 they get started on a sunroom addition and add windows in a patio up stairs in the living room. Over all the work is acceptable with a few issues but not real bad. The reason for the low rating is: Installation time was 6 weeks, even though I was told 10 days max. They sent one man (their best man I was told and the right guy to do my project.) His actual work overall was good when he was on the job. It wasn't like he had other jobs going on only mine but he wouldn't put in a lot of time maybe averaged 4 hours a day when he didn't lay out which was often. The topper came when we discovered the construction method of placing plastic between the joist and subfloor (which isn't common practice anywhere that I know of). Doing this trapped gallons of water in between the joist After 3 weeks being the exposed to the elements with no cover whatsoever created a real problem with rot and mold spores. The installer should have known better. Management was not a tremendous help either they basically told me I had to deal with this installers lazy work schedule, they clearly knew this was taking way too long to accomplish. I plan on staying away from this company in the future.
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3.0   |  
Review by in Harrisburg, NC
Project: New Windows - 6 +
WE had some issues with this company but the General manager called and we will be willing to try them again based on that conversation.
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5.0   |  
Review by in Concord, NC
Project: New Windows - 2
Two window grids were crooked and needs to be replaced.

0 of 1 users found this review helpful.

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5.0   |  
Review by in Concord, NC
Project: New Windows - 6 +
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Showing 1-10 of 31
  Page 1 of 4

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