
KC FLOW HEROES LLC
About us
KC FLOW HEROES LLC : We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Business highlights
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 0% | ||
| 0% | ||
| 5% | ||
| 14% |
Filter reviews by service
"Ma'am we are not certified to clean up black mold. My tech did explain this to you. She also provided the information to a company & called them for you, that would be able to clean that up. You also had layers of back up which you covered in chemicals which would not of been safe for my tech to clean up. We do clean up any mess that we make or any reasonable mess."
"Mr. O, It is unfortunate that you were unsatisfied. Unfortunately we can not work on a gas line when the gas company shows up. So yes we would need to leave & wait to come back. We did come out I believe pretty late at night to work on it for you. I understand you were in a rush to get your heat back on. However when you make decisions without discussing them with the tech that's working at your house it causes delays. Also to be clear you did not hire us your home warranty company hired us & we were not paid for any of the work we did. I am happy you were able to work with another company & get it taken care of."
"Alvester, you requested us because "Think neighbors tree roots are clogging sewer line "and you requested "Clear or repair a clogged sewer line" Your stated your waste was backing up into house on your angi lead we received. We did auger your line & unfortunately while doing so we discovered your pipe was rotten & failing due to natural causes. That is not something we can make happen. We did offer you solutions to fix your problem but you declined."
"We are not accustomed to leaving a residence without a job being finished. When I Tried looking up you're account to have something to reference, I couldn't find one under your name. Than I searched your address & was able to find the account under a different name. The information you just gave was not correct. You stated 15 minutes we were there for 3hrs & 20min (11:47a- 3:04p). We received the call at 10:19am that morning for help, so it took us about 1hr 30min before we arrived but non the less we did arrive the same day we were called. We had been advised by the caller, that previously this address had already had another company hydrojet this line (not sure when). My tech gave you a few options to clear the line, obviously you went the least expensive route but when that didn't work he did advise what i would take & the cost. Also for the record anytime we go the least expensive route first, we apply that cost to the next option. The person at the home chose to turn him away without letting him finish clearing the line. Our work is also guaranteed for 30 days. It's always great when everything in your house is working as it should. I understand that when they don't, it is stressful & things are not remembered correctly. I also am very happy that you were able to get the line cleared. If you continue to have issues with your line we would be more than happy to come out & take a look, especially since all of our estimates are complimentary."
Licensing
State Contractor License Requirements
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