KC's 23 1/2 Hour Plumbing, Inc.

Expensive. But, then everything is these days. We are happy with our new water heater.

On time, efficient, friendly

We needed emergency air conditioning repair due to high heat & my patient very Ià ¢à  à  ll. I called seven air conditioning business, some of which advertised 24/7 repair. All refused immediate help even though I explained life & death situation. ONLY this company came to our rescue within 35 minutes & remedied the problem. I will ALWAYS recommend them. Patient/home owner is Jean Lyons. I am her RN. Her zip is 92264

I needed to locate where the main sewer drain line was located from my home out to the street and was told I needed to hire someone to do a camera detection service in order to located it. I made 3 appointments with 3 different plumbing services to come out for an estimate. I made it very clear that at this point I was only asking for an estimate, and all of the companies advertised that estimates were FREE. KCs plumbing was the first company to show up. Once I told them what I wanted, the guy looked around for a minute or less, then asked me to open the garage door so he could look in. He immediately walked over to a spot in the garage floor and said Heres where your sewer drain is. That will be $ 149. I said I had only called for an estimate and was not prepared for anything other than that. He said well I located where your drain is and that is the price. I was taken off guard and felt like I had to pay him but I felt this was totally dishonest and a rip-off. He was initially on the property for only 2 minutes or less. Since he was only out for a FREE estimate, there should have been no charge.

Daniel was professional and got the job done relatively fast.

Dana was knowledgeable and responsive to our situation. Would use him again for any plumbing need.

They scheduled us next day. Casey was great!

Excellent communications . Skilled and knowledgably servicemem.

Our water heater was out on our rental on a holiday and they were one of the only companies who returned my calls and had the problem fixed within a few hours.

.

on time, very personable repair man. great service.

Very professional

Excellent work and service! Felt they were high priced for job requested

Came ready to install has a company that immediately checks credit and approved and gives you 2 yrs.,to pay off no interest . Did a very good job and I felt sorry he had to clean out the mouse droppings which was a reason kind was sick of standard water heaters that are a haven for those little rodents. Hot water is almost immediately hot and I'm not paying my propane co to heat a whole water tank for the water I need a couple times a day

Called the office..they arrived less than two hours laterà  à ¢à  à  à  à ¦fixed the problemà  à ¢à  à  à  à ¦very pleasant service guy.. Have recommended them to my neighbors à  à ¢à  à  à  à ¦my go to companyà  à ¢à  à  à  à ¦

I had the privilege to have Casey Nelson as my pro. He was extremely professional, positive, enjoyable to be around. The quality of his work was/is impeccable. He went above and beyond to make sure that the job is done as best as it possibly could be. I have five other properties in this area and there is not a doubt in my mind that I will hire him again for any other of my plumbing needs. He was able to fix our water pressure problem in there shower and in the kitchen, and at the same time replaced our water heater. He did this all quickly and efficiently. Thank you Casey. Oh, and by the way the prices we’re extremely reasonable.

!!

showed up on time, listened to requirements, carried work out fast, provided solutions,and options for solving next problem thaNKS

Great customer service and flexibility and by far the best price of the 3 companies that bid my project.

Jesse was excellent. Helpful and professional. Went above and beyond cleaning up the mess from our broken pipe. Charges were very reasonable for the work and after hours charge. Will use again and would recommend

very good problem was solved in a quick and prompt manner

Work was done promptly and cleaned up nicely after installation. Would have liked to have a manual/ instruction booklet on the water heater but there was none.

This is the first time I used KC'S and I'm glad I did. They replaced 30 ft. of natural gas line and did a great job. This was not easy job in that the line ran through mature landscaping and numerous irrigation pipes. Upon completion everything was replaced to exact order. You could hardly tell anybody had worked in the area. Thanks Jesse and your excellent helper. I had other quotes on this work and KC'S was the most detailed. Final Price on job was exactly as quoted. Two thumbs up!

Casey, who introduced us to the Navien, and installed it, was great! He was thorough and professional, and stood by his work. We had a small leak in one of the sink connections, and he returned the next day and took care of it. We love our tankless hot water heater!

Jesse was great! Great communication and follow up. Repaired a hose bib and pool fill line. Fast efficient and nice craftsmanship.