KOA Moving & Storage, LLC

I have worked with Koa Moving and Storage 4 times over the last 2 years. These guys are pros. Each and every experience with this company has been stellar. They were always on-time, respectably and professionally dressed, polite, detail oriented and unbelievably patient. Finding this reliable, professional, honest and dependable moving company made one of the most stressful experiences (moving after 25 years) of my life almost pain-free. The peace of mind you get from working with courteous, experienced professionals is priceless. They have the expertise to package and move any item safely without any damages to your new location. I moved the contents of a 4-bedroom, 3-bath home and not a single item was damaged or broken. They completed the entire process in a timely manner without compromising on quality. I also hired Koa to move a giant refrigerator from an older residence in upper Manoa to my residence in East Oahu. They had to remove doors from both the appliance and the home on both ends and carry the refrigerator up and down a very rickety stone walkway in Manoa. They did an absolutely amazing job and at a reasonable cost. Koas professional moving coordinator provided a free, detailed, honest, up-front estimate on what their service would cost and the time my move would take. No hidden costs with Koa. Their hourly rate was very, very reasonable and the total cost for the move came in under the estimate. That does not happen very often. Given the quality of the service I would gladly have paid more. Koa Moving and Storage has all required insurance coverage (including Workers Compensation), industry certifications, and Department of Transportation and Motor Carrier numbers. This is not always the case with less experienced and reliable companies. Additionally, Koa has reasonably priced storage services available while you complete the move to your final destination, during a renovation or (in my case) while staging my home for sale. Their storage facility is climate controlled, has monitored security and is safe from theft. They will also handle packing your belongings into containers for overseas or mainland transport. Really great to have and allowed me to focus on the other details of my move without worrying about the safety and security of my personal possessions. Thank you for an awesome job! Five stars all the way. I will absolutely use this company again and would not hesitate to recommend them to my friends, family and professional colleagues. Great Job!!

Fast & friendly. I went with the cash route for a better deal.

I reached out to Armando at Koa Movers late morning and by the afternoon time, my mom’s personal property was moved to her new home as I requested. Would use Koa Movers again and highly recommend them.

They showed up on time for my move and did a great job. I used them a second time a few days later.

Unbelievable Great company

The guys were on time and were very efficient. They handled my possessions with great care. An added bonus was all 3 guys were very nice and respectful with a great sense of humor. Even when they got stuck in the elevator for a half hour until the elevator maintenance man arrived! They made moving an enjoyable experience. Iâ d hire them again in a minute.

Amazing service. Fast efficient professional workers. I will definitely hire them again the next time I need movers.

Koa Moving is the best moving company I ever use on my 25 years of moving. Roberto and his crew were so polite, friendly, patient, proffessional and efficient that I don't have words to thank them. Armando did an estimate of 7 hours for our move, at the end were only 5.5 hours, they prorate the charges. No additional or hidden fees. Very honest and reliable company, I highly recommend Koa Moving and I will use them on my next move.

Worst moving experience of my life. They knew I had a 3 bed 2 bath house. When they arrived in their box truck their guys were tired, exhausted and complained about the amount of furniture I had. Furniture? I am a clean, organized, no clutter house. The Lead, and I use Lead loosely, instructed the guys to load all of the small items first and bulky items last. Everyone knows that to fit the most per trip you load large first and small in between the large items. This caused the movers I hired to be forced to load my own personal truck. My own personal truck? This would not have been so bad but even after this, we had to make another second trip, then what? Third trip? The job that took twice the amount of quoted time, the guys were sloppy. They scratched my truck, lost screws to my furniture and when the Lead was gone on the third trip he left two of the guys in my house. They began opening my personal boxes looking for our cups because they were thirsty. Opening my boxes? You are MOVERS. Not my friends. I feel violated. The two movers left sat around DOING NOTHING for the couple of hours the Lead was gone. And yet, I WAS STILL CHARGED FOR THIS TIME. To add insult to injury they charged me WAY above the quoted amount. Approximately $1,700 to move a 3 bedroom 2 bathroom house 15 miles away?! What thieves! Hands down the worst! OH! Another layer! This company would rather send you a letter to cease and desist from a lawyer to try and remove my review rather than contact me, speak to me like a human, and recover my experience. The absolute worst. Avoid at all costs everybody.

I was initially worried about the service levels since the price was much cheaper than their competitors. Instead, i could not be happier with the service, timeliness, cost and care for my belongings. I highly recommend using this company and have no affiliation with them. A happy customer...

Superb. Very professional. I was impressed.

Great Service! They even waited at the delivery place for the tenant!!!

N/A

AWESOME!!! Used this business approximately a month ago for a Move & it was a smooth transition, So pleased then & now. Contacted Armando at Koa Moving & Storage, they were able to fit me in to their busy day of deliveries. Arrival at my home, everything up real nice. So Again Amazing Experience !!! They provided Customer Service beyond. The crew were very professional, friendly, fast, respectful & hardworking. Definitely Recommend .

Armando and Kathy were very thorough, the guys that moved us were awesome, on time, prompt, and very careful.