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11 Years In Business
Company Details
- Bilingual
Hours
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Achievements
Service Details
Areas of Expertise
- Retaining Walls
- Drainage
- Landscape
- Paver Patio and Walks
- Excavation
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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Showing 1-10 of 13 results
1.0
Masao N.
Saint Louis, MO
5/3/2023
â ¢ The project: Re-establish new swale in same location as current swale creating a larger barrier between swale and house. New swale will be approximately 200 feet long. Install French Drain in same location as new swale. Two drains coming off the carport will be tied into the system. â ¢ The problem: A 200-foot, 6-inch pipe takes the water from the source to the top of a large, sloping lawn area and simply released. During heavy rain, there is so much water coming through the 6-inch pipe that a gully has formed on the lawn. The source of the problem is not what is captured by the French Drain but the huge amount of water that is coming off the roof. There are two downspouts connected to the pipe which covers about 2000 square feet of roof. â ¢ At this point I think the best answer is to create a small dry basin at the top of the sloping lawn. Just enough to temporarily hold the water during heavy rain. Right now, the water goes immediately downhill and creates its own path. â ¢ On April 7, 2023, I thought that Dale Key and I had agreed on how the issue would be resolved and a completion date. Then Dale became non-responsive. Three phone calls were not returned. â ¢ As a result, I put everything in writing and sent him an email. He responded by email and now saying that what I was suggesting was out of scope. â ¢ Of course, this issue was not a part of the original scope. I told him that you cannot fix one problem then create a new problem and walk away from it. The new problem created by this project is significant and the damage to the lawn continues with every heavy rain. â ¢ The best he could do was offer a solution which would have no effect on solving the problem. I have told him that I am assuming that he has abandoned this project. He has not replied otherwise. â ¢ I am very disappointed with Dale Keyâ s lack of commitment to us and to our project. Unfortunately, I paid him in full on March 2, 2023, when he said he was finished. â ¢ I will not use Dale Key and KPM Lawn and Landscape (or Keyâ s Property Management) on any future projects.
Response from Company:
The scope of this project was to redirect water flowing into the pool and onto the driveway to a new location in the yard. Every objective of the project was met and successful. The client then became concerned that water was flowing onto the lawn and wanted us to construct a 12 x 12 water retention basin to hold the water back. We gave him an estimate for the basin and offered two other options that could be completed at less cost. The client would only consider the basin so we offered to construct the basin at the price of materials which was not satisfactory. The client simply wanted a couple thousand dollars of work completed for free.
5.0
Doama H.
Saint Peters, MO
3/9/2023
Great job
5.0
Michael G.
Lake Saint Louis, MO
11/2/2022
I was very happy with them. They responded with their bid in a timely manner, communicated the schedule, and followed their schedule. The results were great!
5.0
Leslie L.
Chesterfield, MO
10/26/2021
Professional and hard working team !
5.0
Barb L.
Ballwin, MO
8/6/2021
They did quality work and were good communicators, really knew what they were doing
5.0
Maggie S.
Saint Charles, MO
8/6/2021
They were so nice, kept their word and did quality work. They also were one of the lowest bids we got and cleaned up the area so nicely.
5.0
Charlie F.
Saint Louis, MO
6/22/2021
They did a great job for meâ ¦.adhered to the budget, completed all the work on time and excellent attention to detail. I was very pleased with KPM Lawn and Landscape.
5.0
Mary K.
Saint Charles, MO
6/17/2021
Dale and his employees are very professional. They arrived and did the work needed. If they had a question Dale was available to answer . They did exactly as they were planned to do. Paver patio ( remove the old one and put in next door neighbors yard) pull some tree stumps and back fill rock in certain areas. They also put new landscaping fabrics down and rocked the side planting area of my house. Professional and courteous. I will call them back for other projects I might have in the future.
5.0
Mary W.
Manchester, MO
4/4/2021
They were easy to work with and listened to what I wanted! My patio is beautiful! The guys were friendly.
0.50
Robert E.
Pevely, MO
10/11/2020
BEWARE! Casden Key with KPM and his partners with a sister company called (Natural Pools Scapes), have taken our life savings ($80,000 of a $110k contract) and walked away from our project! I really liked Casden at first but things changed when he lost one of his best workers(Ruben). From that point on, they were behind and lost. I have never dealt with a contractor this unprepared and uncommunicative! They left their equipment on my property for a month in a half with no contact as to when they would be back. The final straw was when I went to another project that they were doing and spoke to the retired gentleman about his unfinished project! They were 60% done and walked away with $50,000 of his $54,000 job. Sad that Casden can look at himself in the mirror in the morning! I have filed a lawsuit and are in contact with local TV stations in order to make sure they do not have the opportunity to do this to the next person! They are crooks and will get what they have coming. Please do not be the next victim!
Response from Company:
KPM was contracted to provide hardscapes for this project. Half way through the project our workers arrived at the site to find 70K worth of equipment missing. The homeowner claimed to know nothing about it. We filed a theft report with St. Charles County Police and about a week later was informed that the home owner had taken the equipment. A total of 64K worth of equipment was recovered from the home owner, but 6K is still missing. At that point we did stop working the job and the homeowner provided this incredibly deceitful and dishonest review. What is just as disappointing is the way Home Advisors has handled this dispute. After bein
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