Crossroads Plumbing & Heating

These Guys where the only one's that were willing to listen and no up sell involved. Answered any and all questions, invoice was to the penny of the quote no extra, where all others that quoted where more interested on coming to my home when system wasn't working and try to upsell me on a new boiler Crossroads team were mainly concerned with getting me and my family warm and only doing the right thing at the right price. It was below 20 degrees so pretty cold. I told all company's the urgency and they sent sales people not a tech. Crossroads gave me a quote based on my call to them, sent a tech next day and was fixed in 1.5HR. All other company's were about if you get boiler done new we will fix the pipe for free $15,000.00 later and 2 weeks out. In closing when ever I have another plumbing job to be done be it installing a faucet or replacing my boiler it will without a doubt be done by Crossroads. Honest people and honest pricing may you grow and prosper are my wishes for them.

Quick to provide a quote, also executed quickly and as promised, good price.

They understood our problem, knew how to solve it and kept their schedule with us. Highly recommend these professionals

Came on time Got the job done! And was reasonably priced! I would definitely recommend Crossroads Plumbing and Heating

Everyone we worked with was professional and friendly. They answered our calls promptly and got us a new hot water heater the same day we called them just after Ida passed through. They were a pleasure to work with during a stressful time. They were prompt, clean and efficient. I would definitely recommend them.

The company was very efficient and personable. They gave complete information and exact timing. Servicemen were friendly and informative.

fast and clean

We dealt with Ralph, Ken, John, Tio, and Ryan and Steve at Crossroads plumbing for the leak in our gas pipe. Ralph patiently explained all the details and expected time frame for the job as well as the cost. All preparations for an unheated house were done by Ralph and others on that first day of the job. After more small leaks were discovered during the evaluation, we decided to have Ralph update the contract to install all new pipes rather than the time-consuming costly repair and pressure-testing of each section of pipe or joint. Two, three or four men came each weekday to finish the pipe removal and installation of all new pipes for 5 appliances. When they finished on the fourth day, Ralph was able to have the building inspector come and bring a blue card permit. Then there was a delay with Con Edison for two days. We were in touch with Ralph the whole time. What was projected to take ten days actually finished in 9 days. Con Edison came, turned on the gas and Crossroads Plumbing

Service was very good

Knowledge punctuality always got back to me when we had questions. Performed the job timely.

Ralph came by tne house tomlook at the work I needed to be done and gave me a quote, I knew it was going to be an expensive job, but came in within my budget. The guys had a big job on their hands. Broken waste pipe embedded in old metal lath and plaster ceiling in basement bathroom, making two upper floor bathrooms unusable. Also leaking pipe (from upstairs kitchen sink) behind cinder block wall of same bathroom. They worked for over 7 hours non -stop, having to drill out ceiling and wall to replace pipes. I wanted to get work done while I was still working from home and work was scheduled as soon as possible. The workers were very polite and considerate, cleaning up after work was done . Though of course I am responsible for any cosmetic repair such as to ceiling and wall. Just happy to have working plumbing again.

They were amazing my heat had gone out in the middle of the night and they were the only ones I could find to help. They're very accommodating to the consumers needs they do a great job at a reasonable price. I have recommended them to everyone.