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K&M Enterprise

Handyman Service, Deck or Porch, Basement Remodeling,

About us

Established in 1995, K & M Enterprise attributes our ongoing success in the home additions, remodeling and renovations business to understanding that our customers needs come first. We are proud to be recognized as a company that brings integrity, a great work ethic and, above all, customer satisfaction to every project. We are with you from start to finish on projects large or small. We also respond back to our customers on the same day, often offering to perform their requested service that same day, as well, if the requested task is small enough to do so. We make your dreams and visions become reality. We now have financing for all projects from $2000-$35000, please go to www.ProsperProjectLoan.com Contact us at K & M Enterprise today. We offer a free estimate to HomeAdvisor customers. We respect your personal home life and family time. We also have the same personal and family life. We look forward to hearing from you.

Business highlights

31 years of experience

Memberships & Affiliations

Professional Remodeler

Services we offer

Additions, Basements, Bathroom Remodels, Kitchen Installs, Windows, Siding, Roofs

Amenities

Free Estimates

Yes

Warranties

Yes

Reviews
3.638 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
29%
4
5%
3
0%
2
0%
1
16%

Filter reviews by service

Showing 1-25 of 38 reviews
Dan B.
Oct 2023
1.0
Deck or Porch
There are many contractors who can build you a deck. For anyone considering Keith Lauro (or K and M Enterprise), my strong recommendation is to find someone else. I have had to revert to small claims court to try to recoup several thousand dollars paid in advance for supplies that were never delivered. I made the difficult decision to fire Mr. Lauro after several bad faith actions on his part: 1. A surprise extra charge for materials nearly a month after we signed the contract, 2. Building framing for the wrong size deck (before I stopped him) which I later had to undo, 3. Refusing to continue to work unless I paid 90% of total project charges (I have already paid 74% and the job was about 50% done), and 4. Never delivering the supplies that I have already paid him for. Predictably, as soon as I fired him, Mr. Lauro decided he was going to keep my money and my supplies (if he ever bought them). Still, I am glad I fired him. I could go on, but the short story is that there are plenty of other builders out there who do NOT have a Guaranty Fund claim filed against their registration in the Massachusetts Office of Consumer Affairs (like Mr. Lauro does. See here: https://services.oca.state.ma.us/hic/hicdetailedresults.aspx?regno=146642). Wish I had seen that earlier. Better to go with someone else instead. I hope this helps you avoid my troubles.

Ken S.
May 2023
5.0
Deck or Porch
Yes, I recommend this pro
$14,000
The workmen were very thorough, made sure everything was perfect before they considered the job finished! Foreman kept me aware of all changes, deliveries, and work schedules! It was a pleasure doing business with them!

Dave M.
Dec 2022
4.5
Yes, I recommend this pro
Review by Dave M. Woburn MA. Project:Deck repair.Very professional.showed up on time.great job overall.will hire again if needed.

Shirish L.
Aug 2022
0.5
Kitchen Remodel
I am ready and willing to work so they can finish the job.
Response from K&M Enterprise
"This customer kitchen was completed in May 2022. I started with them in September 2021. I came in at that time and designed a kitchen plan for them using a very nice quality cabinet. After months of back and forth, they decided to go with a wholesale company. They cut everything thinking they would save money by taking on the responsibilities themselves. They signed off on the cabinets and purchased them with a company that states they are not responsible for any measurements everything is on the customer. They took on the countertop electrical, and plumbing on their own. My responsibilities were new flooring, installation of cabinets, and painting. It was stat."

George K.
Dec 2020
1.0
Kitchen Remodel
$57,796
The customer service was far from professional. We did ask for some upgrades with our kitchen, which brought up the cost, but Mr. Lauro, who said that he was always spot on with his estimates when doing the walkthrough, went way over budget that we had expected. There were also a number of times that we had to contact Mr. Lauro about getting work going. Demo began on 10-9-18, the kitchen was framed on 10-11-18 & electrical upgrades were done on 10-12-18. Then we waited almost a month for any additional work to be done, as kitchen lights were installed on 11-8-18. Mr. Lauroâ s attention to detail was less than what one would expect on a job such as this, as his figures were often incorrect, or overlooked items that were included in the contract, such as a sink over our bathroom toilet, which he had to be reminded of, and the fact that a final inspection had to be completed before he could collect final payment for the job. Many things promised to us by Mr. Lauro in our initial conversation and walkthrough were never provided by him, including all paperwork regarding construction, or fixing of a step that led into our sunroom. The only reason the ratings were as high as they are, is because the subcontractors that were hired for the job were all exemplary.
Response from K&M Enterprise
"This job was done in 2018. Homeowners added to the project, which change the scope of the project and the permit for the job. This is what causes delays. We were hired to update a kitchen. That turned into a bathroom, roof, update plumbing and electrical. That increased the cost. Remember this is your project you need to pay for it not the GC or the subs. WHY CAN REVIEWS BE SUBMITTED MORE THAN ONE TIME. This Project was done in 2018. THE HOMEOWNER JUST WANTED TO GET SOMETHING FOR NOTHING. LOVE HOW PEOPLE WHO DON'T KNOW ANYTHING ABOUT THE TRADES THINK IT'S EASY TO DO. We did more than just a kitchen on this project. The electrician updated the service to 200AMP, removed all old lines including nob and tube. New roof was added to the addition because it was leaking. Floor leveled, new entry door, new HVAC, plus all new cabinets, counters, plumbing and flooring. With every step we took we were had obstacles to deal with because how the home was built. With every add we had to update the permit."

Sally G.
Jan 2020
0.5
Kitchen Remodel
Took $18,000 dollars as a deposit for a remodel in October 2019 and then stalled and stalled. He asked for more money before any work was done! Had already paid him 1/2 down. After repeatedly lying to me, I fired him. I have since been trying to get a refund of my money. Had to hire an attorney and he still owes $8000.00 and it is now March 2021.
Response from K&M Enterprise
"This is not the truth, homeowner did not want to start the project before the holiday's (Thanksgiving and Christmas. I was in contact with her in November, December, and January during which time I had serious health issues with my wife. Started the permit process the week of the 1/13/20 which by law can take 30 days to be approved. Got and email on 1/12/20 that the kitchen was packed up and read for demo. By law, we cannot start a project without a permit. Customer contacted the town who then called me informing me that they had 30 days to approve the permit. The customer was asking me to work without a permit which is against the law. Now I have to withdraw the request from the town. The cost of the project was more than she intended and I believe she got cold feet. All this transpired last week once the permit was submitted. We live in a time now where we only respond to the negative. My reviews have taken a hit because I we did what the customer asked. If she couldn't wait for the permit imagine when someone does demo her kitchen. The money provided purchased the cabinets which will be delivered to her."

Kerri R.
May 2019
5.0
Yes, I recommend this pro
$45,000
Knowledgeable, thorough, overall good work and pleased with the outcome of the remodel.

Janice B.
Mar 2017
5.0
Kitchen Remodel
Yes, I recommend this pro
$21,000
I would give K&M 6 stars if I could. They were prompt to schedule the work, patiently answered all my questions, showed up when they said they would and did very good detailed work. But, the biggest thing that distinguished them from the other contractors I interviewed was that K&M offered suggestions/opinions and information (why something I wanted to do was or was not the best idea and why they thought that way,and an alternate idea which was very important and useful to me)-the other contractors simply accepted what I proposed to do and gave a price. The kitchen came out just the way I wanted. I would definitely use them again.

Francis V.
Dec 2015
5.0
Yes, I recommend this pro
Rick was punctual with an estimate, showed up on time,did the work in a timely manner and kept within the estimated price would recommend him and use him again in the future.

John D.
Dec 2014
4.0
Yes, I recommend this pro
very qualified, very knowledgeable. I will be hiring him again

Ed S.
Apr 2009
5.0
Yes, I recommend this pro
K&M Enterprise was not the contractor I selected for my project, but very well would have been had I received no other bids. Keith, the owner was very pleasant to talk with and knowledgeable. He was punctual and kept me well informed of any changes to our agreed meeting time. I will surely keep him in mind for future projects I have in mind.

Barbara S.
Oct 2008
5.0
Handyman Service
Yes, I recommend this pro
Keith and his partner Joe did a great job installing the bathroom flooring. It was a much bigger job than I had originally thought, but, they came in and did it all, removing toilet and baseboard and replacing everything back in order. It looks great and I am very pleased.

Dan W.
Oct 2007
4.0
Handyman Service
Yes, I recommend this pro
Did a nice job, fixed the problem. Neat and tidy work.
Response from K&M Enterprise
"This job was completed on an older home that was being rented out. The landlord did not want to spend money, so we kept the cost down for him. I did this through cutting my labor in half. We did an outstanding job, the work was 30' in the air fixing a sofet and facier board over 45' long. We also rebuilt his garage roof and shingled it for cost."

Scott P.
Oct 2007
5.0
Yes, I recommend this pro
Keith showed up on time every time and the workmanship has been excellent. I'm more than satisfied!
Response from K&M Enterprise
"This was a barn one of the oldest in Acton. We needed to jack it up over 8" to level the floor for the barn door to shut. We also rebuilt part of the farmers porch. The barn doors track was removed and straightened and put back so the door would operate correctly."

Michele K.
Sep 2007
5.0
Handyman Service
Yes, I recommend this pro
My initial contact with Keith for my front stairs and door project was very professional and informational. He, as well as his workers Jimmy and Norman were patient and understanding over my anxiety and indecisiveness. The new door is not yet installed, (as I had a hard time picking out "just the right one") I'm sure it will look great with the new stairs. While here they also did another project that my husband was pleased with. Looking forward to bigger and better projects with K & M.

Jonathan K.
Aug 2007
5.0
Yes, I recommend this pro
Great service. Quick, responsive, professional.

Kori H.
Jun 2007
5.0
Yes, I recommend this pro
Professional and knowledgeable.

Jessica B.
Apr 2007
1.0
The results on the closet were acceptable.
Response from K&M Enterprise
"We built custom closets in 4 bedrooms. The home was built in the early 1900's and was in need of several repairs. We also remodeled the bathroom on this project. We built 4 custom closets which took a few days to complete for cost of materials. Sone people want to live large but pay little."

Javier H.
Dec 2006
1.0
K & M Enterprises was hired 3/06 to repair wood molding, replace tile, caulk bathtub, and replace damaged cabinets. He collected estimate amount in full up front. He completed woodwork and tile. I did most of tub caulking. He informed cabinets would take a few weeks. Home was sold and new owners attempted contact over 7 months, with no proper response. I intervened and my various communications asking for resolution went unanswered. Filing complaints in small claims court, BBB, and servicemagic.com led Mr. Lauro to come forward. After negotiation, he sent settlement amount and complaints were declared resolved. Court action was withdrawn.
Response from K&M Enterprise
"What this customer did not tell you is that by the time the cabinets came in they had sold the home. The new owners of the house had an agreement with my original customer that the cabinets would be installed when they came in. Problem was they never told me about it. From a liabiliy stand point I could not work on the house with out a signed contract form the new owner. New homeowner refused."

Susan E.
Jun 2006
N/A
I never new how wonderful the job would look. The craftmanship is beyond words. We are very happy.
Response from K&M Enterprise
"This bathroom was a challenge all the way. It was as high end as they come. Heated granite floors with glow in the dark grout. Heated toilet seat that would shut when the lights went off."

Brenda D.
Dec 2005
N/A
Keith Lauro and his sub-contractors were prompt, courteous and professional. My husband and I LOVE our new bathroom! I would highly recommend K & M as a high-quality, affordable choice for any home-improvement needs. Keith's attention to detail and his ability to put his heart and soul into a project is a lost art in the service world. Kudos to Keith and his guys. Can't wait to knock off the top of the house!

Dorothy R.
Oct 2005
N/A
Since this project has not yet started, I can only comment on the initial contact which was reassuring and demonstrated extensive knowledge of the work to be done.

Steven C.
Oct 2005
N/A
The service was prompt and courteous and well-done. I thought the cost was a little steep, but overall I was happy with the service and results. I will likely use the handyman service again.

Carla V.
Jun 2005
N/A
Kevin and Wayne did an EXCELLENT job replacing my roofed front stairs! They were on time EVERY time, provided detailed written estimates, reworked the price and design to fit my budget, and designed the project to match the style of the house. I would highly Kevin and crew to anyone-- I have never been more satisfied with a contractor. Come on by and just SEE my new front porch!!

Amy H.
Jun 2005
N/A
Handyman Service
Keith and his helper, Joe, were great to have in my house, and handled all the jobs on my list to my satifaction. I would definitely use them again!
Showing 1-25 of 38

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

K&M Enterprise is currently rated 3.6 overall out of 5.

Monday: 8:00 AM - 6:00 PM Tuesday: 8:00 AM - 6:00 PM Wednesday: 8:00 AM - 6:00 PM Thursday: 8:00 AM - 6:00 PM Friday: 8:00 AM - 6:00 PM Saturday: 8:00 AM - 12:00 PM Sunday: Closed

Yes, K&M Enterprise offers free project estimates.

No, K&M Enterprise does not offer eco-friendly accreditations.

No, K&M Enterprise does not offer emergency services.

Yes, K&M Enterprise offers warranties.