The Kitchen Store and More, LLC

DO NOT hire these idiots! I signed a contract March 2021, as of October 2022 they still had not completed my kitchen ! What a nightmare it has been working with Chris and Keith! They have had one excuse after the other! When they came to work it would only be for a couple hours! I finally had to hire another contractor to complete my kitchen and fix all their mistakes. Do yourselves a favor and find another company for your kitchen remodel!

DO YOURSELF A FAVOR AND DO NOT hire this company! A joke and the worst contractor I have ever worked with. We very clearly stated that we were working with insurance and that they needed to give an estimate. During initial discussions, one partner agreed to fix mirrors and, as I instructed, put in a high estimate to cover costs. They lowballed their price to get the contract and showed up late WITHOUT THE COUNTERTOPS to the cabinets they needed to install. They only told us they did not have counters AFTER they ripped out the entire kitchen. Took forever to get countertops. We were then told that they were not supposed to fix the drywall or surrounding areas that were damaged when they removed the cabinets. None of this was EVER mentioned when they first had us sign the contract. It was clear they did not want to expend money or effort doing WHAT ANY OTHER CABINET company would do and expected us to hire a separate company to fix THEIR mess. This was not in the contract and several items to be fixed in the contract were denied by them. You had to babysit the heck out of them for them to do THE MOST BASIC thing correctly. They did not want to spackle the holes in the walls, just paint over them. THEN, AFTER WE TOLD THEM TO SPACKLE, we had to tell the to sand the rough edges before they painted. They drilled holes for handles into the cabinets with the cabinets closed, which made holes in the wooden dividers. They would leave the house after doing dumb stuff like this WITHOUT TELLING us, and I am sure they thought we would not discover it until later. The first few weeks they literally would show up at 10 AM and work 3-4 hours, then later had the nerve to tell us it was taking forever and they needed more money. I found this hilarious since, during negotiations, before signing the contract, the one partner Chris said they could get the job done in ONE DAY. Only at the end when they needed the money did they show up for TWO DAYS working a regular 8-hour shift. That never happened before. Any issues you had with their workmanship were answered with but I have done this for 30 years. Worst of all is that they rehung a massive wall mirror JUST USING GLUE AT THE SIDES, and 5 months later, it came toppling down. Do you think you can find these guys when you call them to talk to them about rehanging it? Do they answer their phones when there is a problem? Expect them to leave you high and dry when they get your money, and dangerous shoddy work! The mirror could have fallen on any of us, with severe damage. So keep that in mind. RUN FROM THIS COMPANY. And don't let any replies to this channel by the owner trying to use cute words to smooth out the REAL SITUATION change your mind. Notice, too, how all of the & good recommendations on this page happen within days of one another. No doubt some workers leave good references for themselves. Horrible contractor companies at best, and liars and thieves at worst. Do yourself a favor and go elsewhere.

This was our second job with chris and keith. And as usual there work is top quality the entertainment center was Beautiful

Very professional, great work,great price and definitely will have them do work for me in the future

Great guys on time delivery and installation

I deal with a lot of people and if you need cabinets this is the company to call. Their work is top quality, always on time, have a great product, and keep you informed on what is going on.

Delivery was partial and 4 months overdue. Color was darker than agreed. Keith expended our 50% deposit on other jobs and ran into financial difficulty. After delivery of the first of several cabinets we made the mistake of agreeing to pay extra for materials so he could afford to continue to the next phase of the project. The second phase cabinets we darker than the first, finish was poor and the cherry material was substandard if not substituted with less expensive stock. Keith could not finish the second phase with out requiring more funding. Employees/subcontractors threatening to quit over not being paid, talking poorly about the company in front of clients - totally unprofessional by any means of measurement. One lie after another, not even sure the company is legitimate. Needless to say I fired the company and now have the hassle of deciding how to recoup my investment. Totally unacceptable. proceed with caution.

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