
Keltom Gutter Services, Inc.
About us
Keltom Gutter Services: BBB rating of A+. We specialize in seamless aluminum and copper gutter installations, repairs and gutter cleanings. We offer no-mess cleanings and ensure the job is completed to your satisfaction. Serving all Buck, Monroe and North Hampton and Lehigh Counties in PA for 29 years. Flexible Non-Binding Service Agreements are available for you convenience.
Business highlights
Services we offer
Gutters
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 64% | ||
| 10% | ||
| 4% | ||
| 1% | ||
| 2% |
Filter reviews by service
"Thank you for the great review! I will let our office staff and technicians know."
"May 24, 2021 the customer called to schedule an estimate for new gutters and leaders for the entire house. May 25, 2021 Our field representative went to the home to prepare the written estimate. June 1, 2021 the customer called to say to go ahead and pick up deposit and we told her that we could schedule the work on 6/21/20 as she wanted to have the work done before her surgery on June 24th, we deliberately moved our schedule to accommodate her surgery date because she explained to me how much pain she was in and how she wanted to have the work done prior. June 2, 2021 Our 1 installation truck broke down and we had to make schedule changes as we were minus one installation truck. This in turn rearranged all the installations and repairs that had been scheduled previously. June 3, 2021 We went out on June 3rd to pick up the deposit but because of the schedule change we had to change her install to after 6/24, which she declined because it was after the scheduled surgery. That day we did not accept the deposit of the job. The customer was upset and began getting agitated on the phone. June 8, 2021 The customer called again and she told me that her husband told her to apologize and to reschedule the job, and arrange to pay the deposit. Without receiving the deposit we provided her with a date of July 6th to perform the work . July 6, 2021 Our techs were on the way to the job site and the other truck broke down and was needed to be towed back to our office. The customer began yelling and screaming to get another truck there as her husband took off work to supervise the job. Our other trucks were not able to be dispatched to her home as they were in other areas. The customer called me that day and told me that I needed to pay her for the time her husband took off work, also stated that she did nit have time for this nonsense. July 8, 2021 We returned the deposit and did not perform the work, No invoice was sent."
"Thank you for the great review....we always appreciate the kind words."
"Thanks for the review!! Our techs take pride in their work!"
Licensing
State Contractor License Requirements
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