I would not have left this review though I thought of doing it years back until I opened the 240 V connection box in garage (paid extra 450 ) yesterday to realize that there was no wiring in it ! I engaged Ken to construct a custom home with the belief that he was a seasoned professional capable of delivering exceptional construction. Additionally, I trusted him to handle responsibilities, alleviating our concerns. Unfortunately, the entire process unfolded as a nightmare, culminating in a residence that demanded ongoing maintenance. The issues outlined below are supported by photographic evidence. X 1. **Permanent Residency Certificate Issues:** - Despite the house being handed over in November 2018, the village has not issued the final residency permit for a long time due to numerous code violations resulting from Ken's work. - I hired contractors to rectify these violations, as Ken failed to fulfill his promise, as documented in emails to village officials. 2. **Missed Items Change Order:** - Ken submitted a change order for the front patio foundation, an oversight during the initial foundation pouring. I reluctantly paid for this, realizing the challenges of finding another competent contractor at that juncture. 3. **Electrical Problems:** - The electrical work was subpar, with a focus on change orders. Ken pressured me to add unnecessary Can lights at $125 each(rates from 2017/2018). - Numerous electrical issues have arisen within a year, including AFCI breaker trips, faulty switches, and lights detaching from cans. - Despite a hefty charge for a 240v outlet, several elements, including wiring and receptacles, are missing . 4. **HVAC Concerns:** - The HVAC system installed only controls one level of the three-story home, resulting in uneven temperatures, especially on the second floor. - Complaints within the warranty period were met with no response from Ken. Additional charges were incurred for basement HVAC, which was forgotten until pointed out after drywall installation. - result is cold basement in winter and hot top floor in summer . 5. **Plumbing Challenges:** - Ken's team exhibited a lack of awareness regarding fire sprinkler codes, incorrectly assigning responsibilities to the wrong parties. - Change orders were imposed without justification, such as charges for the removal of a subpar bathtub that I had intended to supply. - Some the welded copper piping ( due to bulges in the pipe) had to be replaced due to safety concerns . 6. **Carpentry Shortcomings:** - Ken registered as a carpentry contractor with the village, contrary to the general contractor role specified in our contract but i believe it allowed by the law . - The deck construction utilized inferior materials, with nails instead of screws, resulting in loose components after only 1.5 years. - The overall carpentry work exhibited basic and crude skills, leaving much to be desired in terms of quality. 7. **Landscaping Disappointments:** - Ken charged a premium for landscaping changes not explicitly excluded from the original contract. - Despite premium charges, the landscaping outcomes were unsatisfactory, with failed attempts to grow grass on clay, lacking trees and bushes. - Daylighted downspouts were improperly connected, even after an additional premium charge of $$$$. -Swale had to be rock lined as per the plan/contract but he never returned to do the promised work . In light of these numerous issues, the construction process with Ken has been a regrettable experience, marred by unfulfilled promises and substandard workmanship. Worst of all was threat of lien by his subcontractors whom he hasn't paid on time.