Kentucky Home Improvements, LLC

Mike and his team did an excellent job on my porch. Quick response time and project completion.

Mike and his crew did a great job refurbishing our deck. They used Trex material and we are very satisfied with the finished product. We will certainly recommend them to others.

We contracted Kentucky Home Improvement to work on our 1865 Italianate house; our projects included demolish and rebuild of a second floor deck with composite material, demolish and rebuild of an existing kitchen addition, modification a load bearing wall, and constructing a green roof on top of a detached garage. Mike Townsend and his crew were incredibly professional and friendly, and were able to finish our projects ahead of schedule; Mike was even willing to attend our meeting with the Historic Preservation Board when we presented our projects for approval. Our construction began after we purchased our home with a 203K loan; we were very pleased with the way Mike worked with us, and our mortgage broker, and HUD inspector to complete the process. Mike was always very prompt in responding to emails and texts and was open to any changes that we needed to make. He is reliable and starts when he says he is going to start. Even with a very cold winter, his crew was working non-stop to make sure our property was finished as quickly as possible. The crowning achievement with our relationship with Mike was the green roof. This engineering challenge required the removal of a gable roof on top of a detached 2-car garage, reinforcing the structure with steel I-beams, installing a drainage system, filling the space with soil and grass seed, building a pergola, building a horizontal privacy fence around the perimeter of the structure, building a bench, and adding electrical outlets. Mike turned what was originally a crazy idea, that turned into sketches and renderings, to reality and we are very pleased with the end result; this project added 250sqft of grass to an urban property that had none to begin with, and our dogs thoroughly enjoy having the extra green space. Mike also worked very well around any additional contractors that we needed to bring in (furnace went out unexpectedly and Duke had to upgrade our service and raise our service mast). Kentucky Home Improvement was certainly not the cheapest option, but the quality was well worth the price difference. We would highly recommend Mike Townsend to anyone looking for a contractor; our advice would be to make sure you have invested some time thinking through your plans, be open to professional opinion, and understand your budget.

We were in need of a new composite deck and found KY Home Improvements on this site. Immediately upon meeting Mike Townsend I knew I wanted to hire him and his team. He was on time and he was up front and direct about cost, timing, etc. We ended up hiring Mike and team to demo our current wood deck, build us a composite deck (twice the size of the old deck) and install baseboard and trim throughout the first floor of our home. The price was very reasonable and did not shift or change throughout the project. We paid exactly what we initially agreed upon, which I really appreciated. Mike doesn't nickel and dime anyone! The team (mostly Mike Diehl) did an absolutely beautiful job, both on the new deck and the interior trim job. You can tell Mike D. takes pride in his work because if it meant spending extra time to make something perfect, that is precisely what he did. Even something as seemingly small as a step from the back door down onto the deck was turned into a piece of art! We will certainly need more work in the coming years, (read: basement remodel, master bath remodel, etc.). Mike Townsend and his team (primarily Mike Diehl) will be first on our list to call!

Scott is a MAN of his word.

We were well pleased with the work of KY Home Improvements. The men were polite, on time, and hard working professionals. We would definitely use them again. A well run company.

Good job.

Mike and his workers were very hard working and respectful. Mike explained any problems they had found and gave suggestions on how to correct it. Very easy to work with and did a great job.

The guys were nice and professional and did an excellent job

The crew were considerate, respectful,and hard working. They were always on time. Very professional and down to earth.

Mike really was upfront with me about every part of the project from the beginning. He made recommendations to me when I was not sure about what I wanted on some aspects of the job. The crew did a wonderful job rebuilding and reinforcing the structure of the deck and on decking and railing. The crew was courteous and friendly and completed the job in 10 days despite rain and mud everywhere. I would hire Mike and his team again for any project I had. They also did some landscaping in the front of my house that looks great.

They were prompt. They did a professional job and went above and beyond what I expected.They gave me a good price and I highly recommend them. I am currently getting set up to use them again for two other project I have.

I hired Mike Townsend- Kentucky Home Improvement to demo and rebuild my deck. The floor of the deck looks really good, but the rails and stairs and are far from professional grade quality. The stringer for the stairs is to short, the stair were rigged to reach the ground by placing a strange looking platform under the stairs. Boards are split where they inserted screws ( no pilot holes drilled). He used two boards for each side of the railing instead of one. The corners of the railing are not mitered one board is behind the other board where they meet. I don't think a level was used because everything is crooked. I did voice my concerns to Mike, but he told me it was already done. I think he is over priced especially for the quality of his work. I will not be using Kentucky Home Improvements in the future.

They showed up on time. The quoted price was the total price even though they ended up having to do more work than expected. It hasn't rained since they fixed the gutters so they have not been tested yet, but the work looks like it will be fine.

I was most pleased. The owner showed up, gave me a very fair estimate (several small projects) brought 2 workers with him at the exact time he said he would, and all work iwas finished in an efficient and workmanlike manner. The owner checked over all work completed with me before leaving. I am still stunned at how professional this operation is. Would highly recommend.

We called many companies to repair our gutter. This was the only one that arrived in 1 day to explain the repair and give a quote. Once we gave the go ahead to Mike Townsend, a crew arrived the following day and completed the job to our satisfaction. We loved every aspect of dealing with this company.

Mike had an employee paint my wrought iron porch railing and the shutters of my home, the quality was excellent and the price was reasonable, although it took longer that estimated by Mike, the wait was worth it.

Very dependable and easy to work with. First class workmanship.

Very prompt and got the job completed in good time.

Mike was on time but his power washer did not work. He took the machine away and returned shortly with another. He completed the job and we were very satisified with his work. Would recommend.

Mr. Townsend and staff were a pleasure to work with. I had several projects to complete and they did it all. They were very courteous and prompt . I loved the work they did and I will definitely use them again in the future. I highly recommend!

Showed up on time and did everything that was asked and did it well. Can not ask for more.

They showed up on time. The 2 man crew worked diligently. The yard looks much better. However, they don't seem to be really knowledgeable about landscaping: how to plant grass seed on bare soil, how to get weeds out of flower beds, etc. They trimmed out one flower bed with edging, but left the rest without edging. They didn't install a stone border that was agreed upon. Good effort but lack of knowledge or real landscape experience.

Mike is very dependable and professional. He is always on time and very neat. he did a screen porch refresh for us and it turned out great!

We agreed to do multiple services. There was a serious lack of attention to detail painting inside, staining deck and even after multiple messages with Mr. Townsend, we were forces to leave the project unfinished because they assumed they would be finished on our home and already committed to other projects. We were very disappointed and would not recommend them again.