Keystone Carpet, Inc.

4.65 |12 Verified Ratings
Write a Review

Keystone Carpet, Inc.

4.65 | 12 Verified Ratings
Write a Review

509-467-7000

7309 Bigelow Gulch Road
Spokane, WA 99201
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Profile
Keystone Carpet, Inc.


We Bring The Store To You! Saving You Time, Money & Gas!

Free estimates and shop-at-home service! We Bring-The-Store to you! Making it easy to match your decor without back & forth driving. Guaranteed Best Prices! We have little overhead, in turn lower prices than big box stores! Quality Products! We carry the same, if not better products than the competitors. (Shaw, Mohawk, Quick-step and more) Our in-house installers are the best in the business! (Myself and my 3 sons)

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Spokane
  • Rockford
  • Cheney
  • Four Lakes

Services Offered

Flooring & Carpet

Areas of Expertise

  • Carpet Flooring/Sales/Installation
  • Vinyl Flooring/Sales/Installation
  • Laminate Flooring/Sales/Installation

Product Brands Used

  • Congoleum Corporation
  • Mannington Mills, Inc.
  • Mohawk
  • Shaw Industries Group, Inc.
  • Stainmaster
  • Tarkett
  • US Floors, IVC US, Quick-Step, Somerset, Shaw Woods
  • Shaw Floors

Quick Facts

Business Hours
Monday:
9:00 AM to 7:00 PM
Tuesday:
9:00 AM to 7:00 PM
Wednesday:
9:00 AM to 7:00 PM
Thursday:
9:00 AM to 7:00 PM
Friday:
9:00 AM to 7:00 PM
Saturday:
9:00 AM to 4:00 PM
Sunday:
9:00 AM to 4:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Warranty Description: Manufacturer Warranties
  • Credit Cards Accepted

Credentials

In Business Since: 1985
Memberships & Affiliations
  • Certified Flooring Installers
  • Shaw Alliance Dealer
State Licensing
Trade: General Contractor
License #: KEYSTCI891CA
Expiration: 02-01-2021
Awards
  • Angie's List Super Service Award 2014
  • Angie's List Super Service Award 2015
  • Angie's List Super Service Award 2016
  • Angie's List Super Service Award 2017
  • Angie's List Super Service Award 2018
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

I chose to work in this industry because the industry was lacking a shop at home service. With our sample van we are able to measure up your job, show you samples and give you a quote right there on the spot. .

We started in this industry in 1986.

We describe our business as Family owned and operated

 

Photos
Keystone Carpet, Inc.


My Work
6 Projects
Free Offer! Get R2X Carpet Stain & Soil Remover from Shaw free when you purchase carpet & pad from us. Free Offer!
Free Offer! Get basic installation free when you Purchase carpet & pad from us. Free Offer!
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Keystone Carpet, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 12
  Page 1 of 2
Sort by newest   Date ▼   Rating  
5.0   |  
Review by in Cheney, WA
Project: Install Carpeting
It was a fabulous experience. I had the entire flooring done in my house. They were quick and professional. Their days were planned out very well and it was clear they knew what and when to do something. Great job!
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5.0   |  
Review by in Cheney, WA
Project: Install Carpeting
Very professional, clean up great and very punctual.
Response by Keystone Carpet, Inc.: Thank you for the review. We had a great time getting your flooring done. I'm glad everything turned out great! We appreciate the fantastic review!
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5.0   |  
Review by in Spokane, WA
Project: Install Carpeting
I can see why this family owned business has been around for so long. From the initial visit to my home until even after the carpet was installed, they have been very professional and provided excellent customer service. Mark made MANY visits to my house and never seemed to mind bringing me more carpet samples. It is SO NICE having someone bring the samples to your house rather than shopping all over town. Mark has continued to work with me even after the install to be sure I was happy and to answer any questions. He is very patient and understanding, and really knows the carpet business. The 3 installers were also professional and did great work. They even helped us move some of the heavy furniture. I will certainly call Keystone again when I replace the carpet in our bedrooms. Thank you Mark and team!
Response by Keystone Carpet, Inc.: Thank you so much for the review. We greatly appreciate it! It has been a pleasure working with you on your beautiful home.
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5.0   |  
Review by in Veradale, WA
Project: Install Carpeting
Very professional. I loved that Mark came to our home and showed samples in the color scheme and price we could afford. Carpet has held up very well in the 2 years we've had it. We did over 2000sq ft. Love it.
Response by Keystone Carpet, Inc.: I'm glad the carpet is holding up for you. You picked out a great piece.Thank you so much for the review! We greatly appreciate it.
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5.0   |  
Review by in Cheney, WA
Very patient and cooperative during the process of my choosing a carpet. I asked a lot of questions and was not rushed along. The carpet installation was very well done and efficient. They did a good job of cleaning up and of showing us their finished work.
Response by Keystone Carpet, Inc.: Thank you for your review!
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4.5   |  
Review by in Deer Park, WA
Project: Install Carpeting
Jeff and his team came early, started taking old carpet, pads and vinyl up. They were very professional had everything cleaned up and ready to lay the new pads, carpet and vinyl. I never saw a team that worked so well none stop till everything was done beautifully. In a matter of a day I was enjoying my new floors. Keystone Carpet is the company I will always recommend to install flooring.
Response by Keystone Carpet, Inc.: We appreciate you doing business with us and thanks for your review.
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1.5   |  
Review by in Medical Lake, WA
Project: Install Carpeting
Poor front office communications. Never knew when delivery and installation was occurring. Had to call several times concerning same. Quality of work was satisfactory—required help by the owner, vacuum, thrash bags, furniture moving, etc. Workers were uninformed regarding installation procedures.
Response by Keystone Carpet, Inc.: We are sorry you feel that way (consumer name withheld per their request) I should have communicated with you better on the installation and the new rugs that we had bound for you. I will do better in the future. I will call you tomorrow to follow up. Thank you for the review. We do appreciate the feedback.
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5.0   |  
Review by in Spokane, WA
Project: Install Carpeting
Picking out the carpet in my home, with lots of large samples was SO helpful and took the stress out of making decisions. And during installation, I was on a tight time frame for getting this job done and they were prompt, thoughtful, careful and did an outstanding job!
Response by Keystone Carpet, Inc.: Thank you so much for the review Cher. We appreciate the feedback.
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4.5   |  
Review by in Greenacres, WA
Project: Install Carpeting
They were prompt and cleaned everything up before leaving. Did everything we asked and more. We had shopped around and found Keystone Carpet price comparable to others.
Response by Keystone Carpet, Inc.: Thank you so much for the feedback on the service we performed for you. It was a fun job to do.
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5.0   |  
Review by in Spokane, WA
Project: Install Carpeting
very prompt and professional
Response by Keystone Carpet, Inc.: Thank you, we appreciate your review.
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Showing 1-10 of 12
  Page 1 of 2

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
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