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38 Years In Business

Company Details

  • Verified Licenses


7309 Bigelow Gulch Road
Spokane, WA 99201


  • Mon: 9:00 AM - 6:00 PM
  • Tue: 9:00 AM - 6:00 PM
  • Wed: 9:00 AM - 6:00 PM
  • Thu: 9:00 AM - 6:00 PM
  • Fri: 9:00 AM - 6:00 PM
  • Sat: 9:00 AM - 4:00 PM
  • Sun: Closed
View All Details & Credentials


Service Details

    Areas of Expertise

    • Carpet Flooring/Sales/Installation
    • Vinyl Flooring/Sales/Installation
    • Laminate Flooring/Sales/Installation
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Credit Cards Accepted
    • Free Offer

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    • Free Offer

      Free Offer! Get basic installation free when you Purchase ca ...

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    20 Verified Reviews
    • 5
    • 4
    • 3
    • 2
    • 1

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 20 results
    5.0 Angela T. Spokane, WA

    Mark and the Keystone Carpet crew are AMAZING - super professional and friendly, and they are always prompt at returning calls. We have used them for 10+ years. The most recent experience was when I called Mark to look at the carpet we had chosen previously that didn't seem to be holding up well to basic traffic, even being cleaned regularly. He agreed and worked diligently with carpet manufacturer reps to have it replaced quickly, and we only paid the difference to upgrade to a highly recommended much nicer quality carpet. It was SO WORTH IT and it looks ABSOLUTELY BEAUTIFUL! We receive compliments all the time on the color and how soft it is, and it has been wearing so well it still looks brand new. Mark has always been great at working with budgets and giving lots of options, and he and his crew have been wonderful to work with. we HIGHLY RECOMMEND using Keystone Carpets!!

    Response from Company:

    That is fantastic! Thank you so much for the great review! We appreciate the opportunity to help you with your flooring needs. Let us know if there is anything else we can do for you in the future. Have a great week!

    5.0 Ina M. Spokane, WA

    Keystone Carpet did a great job. The installation of the carpet and laminate flooring was done beautifully. The people are very nice and friendly. Weâ  re very happy.

    Response from Company:

    Thank you so much for the review. We greatly appreciate it. If there is anything we can do for you in the future, just let us know.

    5.0 Debbie W. Chattaroy, WA

    Very professional, knowledgeable and understanding. The 'little things' like outgassing of the carpet at their facility, instead of arriving in plastic bag-- no odor issues of new carpeting. The efficiency of installation. It's a family owned local business, no subcontractors. The showroom to your door, measuring, choosing, scheduling, etc. done in one visit -- so easy and less stressful. This was the best experience of any work done in our home or even any previous homes with remodeling/updating work. No middle man. The work was done quickly and efficiently -- like watching a choreographed performance. Avoid the big stores with sub-contractors, etc. Avoid the back and forth hassle of scheduling and choosing. Avoid the headaches that often come with remodeling/updating. One company. One local company guaranteeing each step of the way. The possible 'extra cost', consider your time and worries isn't worth the problems with multiple layers of sub-contractors, etc. Flooring is their specialty from start to finish.

    Response from Company:

    We appreciate it immensely. We pride ourselves on getting the job done correctly and as efficiently as possible. I'm glad that everything went swimmingly and you are happy with the final product and service. If there is anything we can do to help in the future, let us know. Thank you so much for the review!

    5.0 Neil B. Boardman, OR

    Thanks so much, had a schedule problem and you made it work, as usual you came through for us, have pretty much done our whole house. Any problems they fix them thank you so much for helpingus

    Response from Company:

    Yeah, we had a little bit of a hiccup and we apologize for that. We were able to get out there and help you out with your re-stretch the same day, just a little later. Thank you so much for your understanding! Thank you for the review! We greatly appreciate it.

    5.0 Patty H. Spokane, WA

    Everyone was very nice, knowledgeable, and professional from the initial contact with the sales representative to the carpet installers. Their quality of work is very good.

    Response from Company:

    We appreciate the opportunity to help you with your flooring needs. Let us know if there is anything else we can do for you. Thank you for the review.

    5.0 David W. Spokane, WA

    The quote I received initially was the final total I paid at the completion of the job. The front office staff were very customer service friendly. The guys that showed up to do the job were very punctual, professional and highly skilled. I would highly recommend Keystone to anyone needing flooring.

    Response from Company:

    That is fantastic! We are glad you like the flooring and the service. Let us know if there is anything else we can do for you. Thank you so much for the review!

    5.0 Terry S. Spokane, WA

    was very impressed about the quick install . was here at 8.30am was done at 10.am...the crew was very quick,answered my few question,although it was just one room, they moved a few things that i couldnt , I would recommend Keystone carpet to anyone...Terry Sulpizio

    Response from Company:

    Awesome! I'm glad we were able to get your project done in the timeframe you wanted. Thank you for the great review! We appreciate it.

    5.0 Larry R. Spokane, WA

    Mark had some excellent suggestions for our entryway that we hadn't thought of. They fit us into their schedule when we were available as the carpeting was to be a surprise. Finished well ahead of schedule. We couldn't be more happy with Keystone.

    Response from Company:

    That is fantastic! I'm so glad you like the flooring. If you have anything we can do to help you out in the future be sure to think of us at Keystone Carpets. Thank you so much for the great review! We appreciate it.

    5.0 Lucy B. Cheney, WA

    It was a fabulous experience. I had the entire flooring done in my house. They were quick and professional. Their days were planned out very well and it was clear they knew what and when to do something. Great job!

    Response from Company:

    Thank you so much for the great review! We greatly appreciate it. If there is anything else we can do for you, please give us a call. Keystone Carpets.

    5.0 Ruth W. Cheney, WA

    Very professional, clean up great and very punctual.

    Response from Company:

    Thank you for the review. We had a great time getting your flooring done. I'm glad everything turned out great! We appreciate the fantastic review!


    Keystone Carpet, Inc.
    Spokane, WA
    Carpet/vinyl Installation
    Cabin in Harrison, ID
    Lake Roosevelt Carpet Job
    Sales flyers
    Stair Cases

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