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39 Years In Business

Company Details

  • Verified Licenses

Contact

7309 Bigelow Gulch Road
Spokane, WA 99201
http://keystonecarpets.net/

Hours

  • Mon: 9:00 AM - 6:00 PM
  • Tue: 9:00 AM - 6:00 PM
  • Wed: 9:00 AM - 6:00 PM
  • Thu: 9:00 AM - 6:00 PM
  • Fri: 9:00 AM - 6:00 PM
  • Sat: 9:00 AM - 4:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Carpet Flooring/Sales/Installation
    • Vinyl Flooring/Sales/Installation
    • Laminate Flooring/Sales/Installation
    View All Offerings and Cities Served
    Deals

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Credit Cards Accepted
    • Free Offer

      Free Offer! Get R2X Carpet Stain & Soil Remover from Shaw f ...

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    • Free Offer

      Free Offer! Get basic installation free when you Purchase ca ...

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    Ratings

    4.8
    26 Verified Reviews*
    • 5
      25
    • 4
      0
    • 3
      0
    • 2
      1
    • 1
      0

    Highly rated for

    • Quality
    • Value
    • Customer Service
    *Reviews imported from Google have not been individually verified by HomeAdvisor.
    Showing 1-10 of 26 results
    5.0 Faye Allen Google Review
    1/22/2024

    This family-owned business was of the highest calibre, start to finish! From our first estimate meeting with Mark, straight through to the end of the removal and installation of new padding and carpets, we were extremely impressed and grateful. The installers were quiet, clean, and organized so well; each one knowing who is responsible for every single task at hand - and the exact order these tasks were to be done! Like a well-oiled machine these brothers were meticulous, careful, and quick. They even moved our heaviest furniture as if it were no strain at all. Their work was of the highest quality and very detail oriented. Their clean-up was even neat and organized! If you want trustworthy work done by people who show up on time (right when they say they will), done by the experts in their field since 1985, don't hesitate to call Keystone Carpets. We did, and we're so happy with our results.

    Response from Company:

    Fantastic! Thank you so much for the great review. We are so glad you like the services we provided. Let us know if there is anything else we can do for you or if you have any questions about anything. Thank you for the business.

    5.0 Terry Dunn Google Review
    1/11/2024

    We have used keystone carpets several times. The finished product was wonderful. We recently have decided to sell our home. The carpet in our bedroom needed stretching and cleaning. We called Mark (owner of Keystone Carpets) and asked for help. He showed up the next morning and fixed our carpet, and didn't charge us. Mark and his family are wonderful people. If you need flooring I highly recommend them.

    Response from Company:

    Thank you for the great review. Glad we could help. Let us know if we can help in any way in the future. Take care. Good luck selling your great house.

    5.0 Sydney O'conner Google Review
    1/11/2024

    We chose Keystone Carpets to install LVP and some new carpet and we could not be happier with the end result and overall process! Mark came out to our house to quote us and brought a bunch of samples for us to look at in our space. This was great because you actually get a chance to see a larger sample in your house and see how it looks with your home's lighting and up against your furniture, etc. After we had our initial consult, we made an appointment to go to the show room and check out a few other options before nailing down our final choice. Mark was super patient with us and we appreciated having the ability to take the time we needed to weight all of our options before making our decision. The installation crew was professional, thorough, and kept everything as clean as possible during the work. The job went super fast and the finished product looks incredible. We almost feel like we have a new house! We will have to replace some old carpet in other parts of our house at some point in the future and I'm certain we will go with Keystone Carpets again when we're ready!

    Response from Company:

    Thank you so much for the review! I had a great time showing you all of the different samples we have. You made a fantastic decision on your floorings. The vinyl plank and carpet really invigorates the look of your house. Thank you so much for the business! We greatly appreciate it.

    5.0 Brian Schultz Google Review
    12/3/2023

    After previously using Keystone Carpets many years ago, I kept their contact information. We recently hired them for work at our home and I am very glad I kept them on my contact list. They have outstanding workmanship and customer service. I highly recommend Keystone Carpet.

    Response from Company:

    Thank you for your continued trust in our company. We try to make the experience as enjoyable for our customers as we possible. Let us know if we can help you with anything in the future. Thank you for the great review. We appreciate it.

    5.0 Jan C. Spokane, WA
    10/11/2023

    Excellent service, and no complaints whatsoever! Highly recommend this flooring company for your needs! We have hired Keystone Carpets 3x in last few years... wouldn't use anyone else!

    Response from Company:

    Thank you so much for the great review! You have been a great customer and we appreciate your business. If you need anything or have any questions about anything, give us a call. Thanks again. Have a great weekend!

    5.0 Jan Ciccarelli Google Review
    10/11/2023

    Excellent service given with honesty, professionalism and a perfect job done for us ... more than once in past few years!

    Response from Company:

    Thank you for the great review! We appreciate it tremendously. Let us know if there is anything we can do for you or if there are any issues that arise in the future.

    5.0 Angela T. Spokane, WA
    4/26/2022

    Mark and the Keystone Carpet crew are AMAZING - super professional and friendly, and they are always prompt at returning calls. We have used them for 10+ years. The most recent experience was when I called Mark to look at the carpet we had chosen previously that didn't seem to be holding up well to basic traffic, even being cleaned regularly. He agreed and worked diligently with carpet manufacturer reps to have it replaced quickly, and we only paid the difference to upgrade to a highly recommended much nicer quality carpet. It was SO WORTH IT and it looks ABSOLUTELY BEAUTIFUL! We receive compliments all the time on the color and how soft it is, and it has been wearing so well it still looks brand new. Mark has always been great at working with budgets and giving lots of options, and he and his crew have been wonderful to work with. we HIGHLY RECOMMEND using Keystone Carpets!!

    Response from Company:

    That is fantastic! Thank you so much for the great review! We appreciate the opportunity to help you with your flooring needs. Let us know if there is anything else we can do for you in the future. Have a great week!

    5.0 Ina M. Spokane, WA
    11/13/2021

    Keystone Carpet did a great job. The installation of the carpet and laminate flooring was done beautifully. The people are very nice and friendly. Weâ  re very happy.

    Response from Company:

    Thank you so much for the review. We greatly appreciate it. If there is anything we can do for you in the future, just let us know.

    5.0 Debbie W. Chattaroy, WA
    10/12/2021

    Very professional, knowledgeable and understanding. The 'little things' like outgassing of the carpet at their facility, instead of arriving in plastic bag-- no odor issues of new carpeting. The efficiency of installation. It's a family owned local business, no subcontractors. The showroom to your door, measuring, choosing, scheduling, etc. done in one visit -- so easy and less stressful. This was the best experience of any work done in our home or even any previous homes with remodeling/updating work. No middle man. The work was done quickly and efficiently -- like watching a choreographed performance. Avoid the big stores with sub-contractors, etc. Avoid the back and forth hassle of scheduling and choosing. Avoid the headaches that often come with remodeling/updating. One company. One local company guaranteeing each step of the way. The possible 'extra cost', consider your time and worries isn't worth the problems with multiple layers of sub-contractors, etc. Flooring is their specialty from start to finish.

    Response from Company:

    We appreciate it immensely. We pride ourselves on getting the job done correctly and as efficiently as possible. I'm glad that everything went swimmingly and you are happy with the final product and service. If there is anything we can do to help in the future, let us know. Thank you so much for the review!

    5.0 Neil B. Boardman, OR
    8/3/2021

    Thanks so much, had a schedule problem and you made it work, as usual you came through for us, have pretty much done our whole house. Any problems they fix them thank you so much for helpingus

    Response from Company:

    Yeah, we had a little bit of a hiccup and we apologize for that. We were able to get out there and help you out with your re-stretch the same day, just a little later. Thank you so much for your understanding! Thank you for the review! We greatly appreciate it.

    Photos

    Keystone Carpet, Inc.
    40
    Deer Park Job 2023
    14
    Spokane, WA
    23
    Carpet/vinyl Installation
    4
    Cabin in Harrison, ID
    13
    Lake Roosevelt Carpet Job
    11
    Products
    4
    Sales flyers
    4
    Stair Cases

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