Legacy Renewal Construction

I really like the company, they are really on top of communication, I met the whole team, they make sure I'm comfortable. They pick up the phone and I'm not waiting on hold - It's a family owned business. I will give them a 10/10. They take care of you. I will recommend them to anyone.I wouldn't go to anyone else myself.

HOA is awful. Legacy Construction made pictures of the final project to get it approved. The construction went quickly and they gathered the trash every day. Middle price but when they say turnkey price and process they mean it! Got my HOA deposit back right away it was completed quickly and looks great. Should have added the portable Air / heat they recommended but will do that next year. Also they matched the brick perfectly

Feared a high cost, mess and disruption to life. Their price was what we expected. Their preparation was amazing. Only pictures can show it. The finished product is well ahead of our expectations. Hard work - long days and consistent until complete. After end clean up the kitchen was cleaner than before they started.

Wife and I unsure about spending the money on the bathroom. Called several companies. Only one did a mock-up of the before and after. We feared they would be the most expensive. They were in the middle so we did it. The demo was so CLEAN. They left the bathroom area cleaner than it was when they started demo. Turned out great. We were able to use a design person for help with selections. The final is awesome. We have sent 3 friends to them.

Legacy Renewal Construction (LRC) collected $6,770.00 upfront under the premise of a prompt start and dragged out the timeline for weeks. Their treatment of clients and their own labor is atrocious: they locked workers in an unconditioned garage in the summer heat without AC or fans. Furthermore, management rushed us to clear the garage under false pretenses last weekend. Me and my brother had to spend late Sunday night moving moisture-sensitive perishables into the backyard with only a tarp over them. LRC then no-showed Monday, lied about arriving Tuesday at noon, lied about dropping off materials at 6 PM, and lied about stopping by to 'do measurements' which I know is completely false because I live on site and was home the entire time. As documented by my home security video footage and my brother as a witness, worker Julio was left stranded for days without materials, while actual productive labor amounted to only about a day and a half. LRC also attempted to force fraudulent plumbing upsells (macerating toilets). Due to their project delays and negligence, my equipment and perishables outside have been ruined by rain twice. I demand they complete the contract scope using only the funds already paid, or face full liability.

This handled renderings for the HOA process and got my project approved. Did a great job matching the brick of our older house and now I have a second garage area that will work great. Planning on other projects in the future and will use Legacy to help me with those also.

Had them out- quoted work with a very detailed scope and pricing was good. They updated my existing cabinets and replaced my counters. WOW it turned out great and much more affordable than a complete replacement.

We had old tall exterior doors. WE bought 2 sets of French doors and 2 single doors. All 8' tall and hurricane strength. AMAZING 3 way locks - so it pulls the door tight at the top. 2 doors are woodgrain with internal blinds. They put up plastic around each door area and had the new door ready to install right after taking out the old door. There wasn't a hole in the house for hours.

Did a great job - second project I’ve used them for- From design to completion was great and they were not the highest enclosed my outdoor space and added an outdoor kitchen.

DO NOT DO BUSINESS WITH THIS COMPANY. I made the mistake of using them and wound up with horrible workmanship and inferior material. I had to hire a second contractor to remove the brick, shingles and roofing, then finish the job. I filed a lawsuit and won a summary judgement against the company.

Avoid this unethical scammers! Took over a year to get started. Construction workers inexperienced. Took 2 years to finish then I had hire a electricion to rewire the kitchen which was on 2 breakers, one for the stove and all the rest on one breaker. i hired someone to build the porch. The air conditioner that was installed was a 2 ton and I was suppose to get a 2 1/2 ton so i had to hire an air conditioner man to upgrade on my dollar. The bathroom septic baked up , finally they sent someone to fix that after I hired a lawyer. Lawyer told me to pay my last payment and then I never heard from Keystone again. I ended spending $17,000 to remedy all the mistakes and finish the remodel. Scam artists at work.

Sam, Leonard and Pam are as unethical as it comes. Hired them to build a patio addition. No one that came to my home was qualified to perform the work done. Nothing was inspected with the city despite lies that it was. When reports of leaking by the electrical outlets were made, ZERO response. For months. I had to hire another company to temporarily fix it. I?m in litigation to get my money back as we speak. Do NOT trust anyone from this company.

Don't do it. The company is a SCAM! Just google Keystone Home Pros Lawsuits and count the number. I wish I had known to do that when we started. We paid them a substantial amount of money to add a covered patio to our house. The subcontractors had zero oversight. What was built is not to code and our home was damaged in the process. We paid our own windstorm engineer to inspect what is done and it must all be ripped off and started over. What is there cannot even be upgraded to reach windstorm certification. Sam came out in July to review with promises to correct the issue. Nothing was done. After our lawyer contacted them in Sept, Sam came out in Oct with further promises to "Make it right." They then ghosted us. Just run away.

This company is a complete scam. They take on projects they are not qualified to handle, overcharge clients, and then disappear without finishing the work. Theyâ ve done this to multiple companies, and the pattern is clearâ they create new company names, start fresh, and then repeat the process. Before hiring them, do your research. A quick search will reveal the numerous court cases filed against them across the U.S. Save yourself the trouble and look elsewhere. It was a nightmare for us.

Leonard, Pam, Sam and company will rob you blind. We hired them to complete a commercial property build out and they took our money and ran. We are now out well over 6 figures as a young family. Please be aware and stay clear. Feel free to reach out before committing to any â  contractâ  with them.

I would like to save someone else from going through the same experience. I finally have the time to write this so please take the time to read through because this is 100% verifiable. Keystone Home Pros rents their office from the company next door which is where I work so I checked them out and thought as a single woman it is easy enough to walk next door to expedite or inquire while my project was in process. I also checked out all the reviews I could find on the internet. Later I realized that most of the good reviews were from employees and family. I also noticed even now that when there is a bad review the generic response from Keystone is that they can't find the person who did the review in their records so it must be a fake review. I contracted this business to build a garage in Tomball on our property. I was also going to have other renovations to do if the garage worked out. Leonard the owner presented himself as an upstanding member of the community and the Chamber of Commerce for Tomball and as he was developing a quote for the work asked me not to ask him to take short cuts or anything out of code. I assured him that it was in my best interest for this investment for everything to be done to code. We signed a contract in May of 2021 and the work to build this 15'x 15' garage was not completed until June 2022, and I have enough space to detail the nightmare that lasted over one year. The slab was poured in late July of 2021 and the City of Tomball shut the job down on 8/20/21 for guess what? No permits were obtained for this project before starting. The City of Tomball can verify this. John McGowan, Donald Flippo or Cindy Kell the inspector. The garage was partially framed. I kept in touch with the city for updates because Keystone was not responding with a plan but constantly complaining about the city's stringent requirements. They also accused my neighbor of calling the city about the construction. It wasn't until November that an engineer hired by Keystone contacted me that he would working on drawings and plans for my project. The permit was finally approved in January 2022. They were ready to resume work in March 2022 but then I spent that month arguing with them that they needed to re-frame since the untreated lumber had been out in the weather for 9 months and there were signs of rot and splitting. I was paying for new, and I wanted new! They finally agreed to replace most of the lumber. Work started in April 2022 and was finally complete in late June 2022. Since the start of this project there were so many incidents of mistakes, lack of professionalism and communication. At the beginning of this project, we asked Keystone to notify us when there would be workers on our property so one of us could plan to work from home and they never would give us that courtesy. Workers would show up unannounced access our backyard then leave without knocking on our door to let us know their purpose then leave the gates open when we had dogs in our backyard. Who wants random people on their property while they are at work when there is no supervision from Keystone. The workers including the engineer would complain about Leonard's shady business practices and not getting paid. The workers were rarely supervised by a Keystone employee. The workers dumped metal panels just inside our back gate that killed the grass and prevented us from getting our RV out or driving the lawnmower from the back yard to the front yard. After many calls and emails to Keystone to move these panels to the slab they sent someone to stack these heavy metal panels against our fence! After many more emails they finally moved the panels to the concrete slab. there was also an occasion where Keystone workers parked a 1- ton panel truck for trash in our driveway and wouldn't come and pick it up for two weeks.

They were kind had great prices and expertise.

Please stay away from this company. They are scams.

Do not hire this company Check the complaints on the BBB to get an idea of the company and their ethics. The BBB revoked its good standing due to the workmanship and how they deal with consumers. Keystone was contracted to build an outdoor Kitchen, my husband signed the agreement and we gave Greg the info needed for HOA approval. After a month of back and forth with slow to no responses we canceled the project. We were told that we would not be charged until work was done but we could not even get the HOA renderings and drawings needed for approval yet Keystone charged me a $10,593.00 cancellation fee for 50% of the agreement my husband signed. The agreement does not state this fee and we were unaware of it, I used a finance company keystone uses and they allowed them to charge this amount to my account. My husband who signed the agreement is not on my account and they used every excuse to justify the charge and the finance company has allowed this to happen. We never told Keystone we were waiting on HOA approval because we needed them to give us the documents, we never agreed to the design so they could not have purchased anything for us, and we never got anything from them except a stock drawing that did not reflect what we wanted. I am now fighting the bank and because of their affiliation with the company they keep stating I signed a contract that does not have my signature on it and I am the only one on the account. Beware of the good reviews there are a lot of bad ones online.

Keystone Homepros are a menace. Beware. Very poor construction practices and Leonard Courtwright has never been acquainted with the truth.

We love our new cabinets that Keystone installed and thankful for Greg's help along the way!

We added a new room addition as well as a new patio door to the back of our home and are beyond pleased with the speed at which the team moved and the results of the new addition.

We are beyond happy with the results of the project and enjoy having breakfast in our newly renovated kitchen that Grace and Leonard helped us with. They have a great team of people that are able to successfully bring dreams to reality!

Keystone did a wonderful job on our windows and siding and made it as easy and painless as possible for us by cleaning up daily and ensuring we were kept in the loop on all aspects of our project.

Good work and good price!