AMM Service Group

"Wow Elena, that is a lot of unfounded negativity. First, we put drop cloths down in every area we worked in and walked on. We did not need to use shoe coverings. I do not see how we could have scratched your walls when we did not work on anything on the walls. Sometimes a screwdriver or something falls on the floor. If we dented the floor, let me know personally, I can easily fix that. The floors were cleaner when we left than when we got there. We even vacuumed. Sometimes it requires a few trips to the truck to bring in materials and equipment. The drywall ceiling in your basement was installed by an amateur, as I stated to you and there were multiple obstructions in the way for us to fish the raceway. I explained what would need to be done as far as making access holes. The steel raceway for the 50 Amp feed is not very flexible and sometimes the access holes need to be somewhat large. Your gable wall in your attic has no support for the vinyl siding other than a two-by-four vertical in the center and a random one-by close to the bottom. The old siding was probably Masonite or wood, which is self-supporting. I could not cut through what meager support you have without damaging the structure and leaving the siding unsupported even further, as I explained. This is why the vent is off center. I could not just screw the vent cap to the unsupported siding and so I found the closest framing available to fasten the vent to. You may want to look further into why your new siding job was done in this fashion. The next big storm is going to rip it off. I am not a plumbing contractor and it is unfortunate that you needed to hire a plumber to work on the gas line, but I do not see why this is my fault or why it should be mentioned here. The *extra work* was to rework the amateur 120 Volt wiring job your husband did in the attic for a receptacle to power your security cameras that would have eventually burned your house down. We found this while we were in the attic doing the bath exhaust fan. I notified you of what I had found and asked you if you wanted us to rework the wiring. We all had a laugh when you mentioned that your husband went to school for electrical engineering and you agreed that it should be fixed. I explained that it would add a slight increase to cost of the job and you said that you understood. We did come back and lower the receptacle at no cost to you. You were quite bitter from the start of the job because you did not understand why the manufacturer of the range did not tell you that the unit needed a 50 Amp 240 Volt electrical feed along with the existing gas feed. I do not know that there is any way possible to have made this a better experience for you. Mike"