Kitchen Tune Up of Chandler

This has been a nightmare that will not end! Met with Reno on March 2 and after agreeing on the scope of work, schedule and costs, he did not show or call me for almost 3 months. I was advised the lead time for materials would be ~6 weeks due to business interruptions as a result of the pandemic, so I needed to be flexible; I totally understand that. But after 2 months, we called them and were promised they would start work on June 4 (3 months after he told me that it is just a 4-day job). Within another few days, they rescheduled it for June 19. In the meantime, I was already being billed for nearly $20,000 with interest accruing before they even showed up to begin work. When we first met, the pictures in the brochure looked great and the financing seemed reasonable. The website boasts that most jobs can be completed within 5 days, while other contractors take up to 10 weeks. I wish it was done within only 10 weeks. What I was actually getting was nowhere close to what we agreed in quality or schedule. When the Kitchen Tune-Up team did begin working on my cabinets, it was immediately obvious these guys did not know what they were doing. Their work was a complete abortion (I have posted a few pics). I called Reno back to the job after the first day of work when I observed the horrible quality and I was concerned they would cause more damage. They tried to put some peel and stick garbage over the solid wooden frames that immediately started peeling back off because the cabinet surface was not properly prepared. I would never have agreed to using a laminate over the solid wood cabinet frames. Also, they butchered the cheap peel and stick material as they tried to cover all of the surface areas. My cabinets now look more like Frankenstein monster. All of his work must be undone, I still need to resolve the expenses, and I need get my kitchen completed. I have been rehabbing real estate for more than 20 years and have worked with all kinds of contractors, but I am new to Arizona. During this complete rehab job, I have hired and worked with plumbers, carpenters, flooring, window, roof, granite and landscaping contractors without issue or delay. This contractor has some serious concerns and, now because I hired him, so do I. I hope this helps others in some way to avoid the continuing problems I have with this incompetent contractor. Incidentally, this week, he filed his Notice of Intent to Lien - really.

Kitchen Tune Up of Chandler are very professional, they did a great job and were very clean with their work

He was prompt and did a great job. He was very personable.