Krispy Clean, Inc.

great through service, cleaned better than any other carpet cleaner!!

Good experience

Krispy Clean, Inc. did a very nice job with my carpeting and couch cleaning project. However, when I first made the appointment they failed to put it on the books and the technician never showed up. When we called to request an ETA, we ended up having to reschedule for a later date--after we had already cleared all of the furniture out!

They did the water remediation

Jeremy showed up right on time. He cleaned the carpet so quietly and efficiently even our normally high strung dog didn't notice him much. He was up front about the things that could and couldn't be fixed and knowledgeable about cleaning carpet. We even had Pad Injection done at the site of a couple of really bad pet soiling areas. The whole house smells nice and clean now, and the carpets look great. There were a few spots that couldn't be gotten totally clean due to abuse on our part (really we should vacuum more often) but it looks fantastic. He took extra time at the end with his UV light to look for any remaining pet stains.

Great, thank you!!

Krispy Clean did a wonderful job cleaning my carpets and in a very timely manner. The staff was friendly and responsive. My only warning would be: When they give you a quote on the phone it may not be the same as when they arrive and measure. I have wool carpet and there was a significant difference in pricing, almost double. I had taken the day off to accommodate the carpet cleaning so I did proceed. The carpets look great, but I think I paid too much.

I had lots of pet stains and the results were impressive. I would definitely hire them again.

They were prompt, right on time and very polite

The experience started out positive, but has ended with me having to dispute the charge on my creidt card due to a lack of response from Christopher at Krispy Clean. They arrived on time, but the conversation I had with the scheduler obviously did not get communicated to the person who came to my home. My furniture was not moved as requested and I was not given the same rate that I was quoted on the phone. This resulted in the need for the cleaner to come out again to finish the other areas and issue a credit. I am still waiting to receive that credit a month later. i have called Christpher several times and it is not resolved yet.

Exceptionally good; returned my calls immediately; arrived when they said they would and did a nice job on the carpets. I would definitely hire them again.

Great! On time, did a great job, great service!

I was pleased with the time frame and scheduling. Note to prospected costumers do not expect the house to be spic-n-span unless you would like to pay the extra for it.

Jeremy was on-time & came right at 10am on a Saturday morning. He was very friendly and did a thorough job on my 3 yr old ivory carpet. Overall it looked clean, but the high traffic areas still looked gray and dingy even after it dried. Guess nothing stays new looking forever, even after a good clean! Good service overall and they use truck mounted machinery so you don't have to mess around with letting them hook up to your water and dump down your drains like others cleaning services do!

The Krispy Clean team was really good. They were courteous,and provided a tremendous service at a reasonable price. There were no hidden costs. The carpets look great! -Vani.

As the guy arrived I had an emergency with my dogs and had to leave to the vet. He was fine with it and did a good job. Thankfully the dogs were okay and when I returned he had just finished up and wasn't crabby with me for leaving and arriving after he was done. The carpets look great! Good price too!!

Window cleaners didn't come at original time, then left at rescheduled time. When project was completed there were parts of windows that were clearly not cleaned. We also discovered someone had broken a handrail in our bathroom and stained a hand towel. The lower price of this service was not worth it.

Thorough and professional job cleaning.

Price

I had a difficult sewage backup cleanup job, and they brought in the right skilled team for the job. Did it quickly, efficiently, professionally. Extremely well done. The only reason I'm not offering 5 stars is because I didn't think I had a sufficient understanding going in of exactly how much I had to do before they got the work done -- it was extremely stressful to, with no notice (and thus no help) remove an entire basement of belongings. I hadn't realized EVERYTHING would need to move out at one time.

Jeremy, the carpet technician, was very personable. He explained things very well, and there were no hidden costs. I had to reschedule with Krispy Clean, because their truck was frozen due to the below 0 weather we were having. But, Jeremy gave me a discount for the inconvenience. I rated them as Good versus Very Good, because they missed a couple spots on our stairs, and Jeremy had to run out to get a spot remover, because the cleaning truck had already left.

They were very good up front. great price and easy to schedule. But on the day of cleaning...They called to state the time, and the cleaner did not show up until 1hour after appointed time. I tryied calling the number that they left me, but no one called back. I had to reschule a different appointment. I also thought they would be able to get the "matted" down parts of the carpet up, but they did not. After they arrived the person was friendly, but the being extremly late and no call back was a large problem with me.

We hired Krispy Clean to clean the upholstery in two high end restaurants. Matt was very helpful and easy to communicate with. He was very friendly and professional, The technicians did a great job. We will be using Krispy Clean's services again and highly recommend them to others.

They were fast, hardworking and thorough. They were very professional and they did a good job. I am very happy with them.

Krispy Clean is a local, family-owned business with friendly, professional employees. They get the job done well. I definitely recommend their services!