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LBA Air Conditioning, Heating & Plumbing, Inc.

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40 Years In Business

Company Details

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Contact

6850 West 47th Terrace
Mission, KS 66203
www.lbaheroes.com

Hours

  • Mon:
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Service Details

    Areas of Expertise

    • Central A/C - Install
    • Electric Furnace: Install
    • Gas Furnace: Install
    • Heat Pump - Install or Replace
    • Water Heater - Install or Replace
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    Deals

    Cost Information

    • Credit Cards Accepted
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    Ratings

    4.5
    254 Verified Reviews
    • 5
      186
    • 4
      41
    • 3
      15
    • 2
      3
    • 1
      9

    Highly rated for

    • Quality
    • Customer Service
    Showing 1-10 of 254 results
    1.0 Amanda F. Olathe, KS
    11/7/2023

    Last week our kitchen sink was clogged. LBA sent a plumber out and they tried to use their auger to clear the clog, but they could not get it cleared. The plumber told us they would need to come out a couple days later and use the jetter to clear the clog. The plumber said it would fix the problem and that it would be $765. We desperately needed our sink fixed and figured since we were part of the LBA rewards program that it was going to be the best deal. The LBA plumber came back out three days later and used the jetter on our sink drain. After two hours, he said that he did his best but it would take too long with the jetter to get the drain cleared. The plumber suggested we would need to cut a hole in our basement ceiling and replace the pipe which would cost $1800 (plus however much it cost to fix the ceiling). We still had to pay LBA the full $765 for the jetter even though they had not cleared our drain. After the plumber left, we noticed that he left deep scratches all over our hardwood floors around the kitchen sink. We called LBAs office to complain, and they said they did their best, the $765 charge was for the attempt, not actually for clearing the drain, and that the scratches in the hardwood couldnt be from the plumber because he had a blanket down. Later that afternoon, we discovered that the sink was now dripping water into the cabinet below. We finally called another company who came out right away. This company said that the LBA plumber who worked on the drain before had left out a washer when he put the sink back together and that is what was causing the leak. This other company also cleared the clog in our sink in under an hour for less than $200. No jetter or pipe replacements needed. We can not help but feel like LBA scammed us. After being loyal customers for years, we will not be using them going forward and advising everyone we know to do the same.

    5.0 Rose T. Mission, KS
    6/28/2023

    Technicians, salesman, and installer very prompt and helpful

    0.50 Michael C. Olathe, KS
    8/18/2022

    I was Quoted one Fee to find the Problem and Told a Price would be given to repair once the problem was found.No Problem was found and I was Charged Double what the quote was. I was left with 3 Large Holes cut out of my ceiling which I had to hire another company who charged me $300 to repair. These People Lie!... Would Never Recommend it to anyone use!!! 38 years is Business?? A Total Rip Off!

    5.0 Kathy U. Raytown, MO
    12/10/2020

    Did a good job

    4.0 Martin K. Basehor, KS
    6/25/2020

    I received the service I needed.

    4.0 Carolyn P.
    6/4/2020

    I am not really rating you right now because you just called and cancelled an appointment for today. I have been a customer for over 20 years first in a large home at [Consumer Information Removed], KC.Mo you replaced a water line and boiler at that address. You also installed zone conditioning there. At my address now [Consumer Information Removed] you have replaced a furnace and air conditioner so I feel I know your work and I have no problem with it but you cancelled an appointment today to take care of other people who have lost air conditioning and I feel it is because you already have my money because I sign a contract and pay in advance every fall. You are coming tomorrow afternoon so it is not the end of the world but I really feel since I called over a month ago and made this appointment my time should be considered in your managing your schedule. I will be home tomorrow and wait for your tech.

    5.0 Susan H. Overland Park, KS
    5/14/2020

    Excellent service team installed out heating and cooling unit today. Professional in house crew, responsive to questions, friendly and service oriented. Priced fair and 1 year warranty included. Highly recommend.

    5.0 Deanna W. Overland Park, KS
    4/17/2020

    Super professional. Wonderful service. Let us borrow a window air conditioner while waiting and installed it for us.

    5.0 Cathy T. Grandview, MO
    11/12/2019

    5.0 Gwena J. Raytown, MO
    10/28/2019

    Friendly yet professional.

    Photos

    LBA Air Conditioning, Heating & Plumbing, Inc.
    2
    AC and Furnace Install
    2
    Wall Mount A/C
    Tankless Water Heater

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