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LT Electric
Electrical for Home Addition or Remodel Installation, Electrical Wiring or Panel Upgrade, Electrical Switches, Outlets & Fixtures Install or Repair,
About us
LT Electric & Signs, is the premier electrical company in San Antonio, TX. We pride ourselves on delivering a quality product and service, in a timely manner, at an affordable price. For your entire commercial and residential electrical needs, call LT Electric. You will be glad you did! Our prices won't "Shock" you.
Business highlights
Se habla espanol
Emergency services offered
27 years of experience
Memberships & Affiliations
Better Business Bureau
Services we offer
Bucket Truck service to 47ft, Commerical installation & remodel, Ground up projects, Lighting retrofits, Residential repairs & remodel
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Reviews
4.5115 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 16% | ||
| 5% | ||
| 1% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 115 reviews
CHRISTOPHER K.
Apr 2019
Electrical Switches, Outlets & Fixtures Install or Repair
I ...
Response from LT Electric
"Thank you for the review"
Byron K.
Nov 2018
Electrical Switches, Outlets & Fixtures Install or Repair
I wish they had all the parts on hand but I don't fault them for not having them as I need non-standard outlets repaired. I am very happy with the service and I plan on hiring them again for some follow up lighting installation work.
Response from LT Electric
"Thank you for the review and feedback. We try to carry as many items as we can on our service vans. But, with over 100 thousand different electrical items it's impossible. Sometimes, we try to have the items needed beforehand. Thanks again Louis."
David L.
Nov 2018
Electrical Switches, Outlets & Fixtures Install or Repair
Responsive and responsible. Will use again.
Response from LT Electric
"Thank you for the review and feedback. Call us again for any future electrical needs, thanks Louis"
John R.
Nov 2018
Electrical Switches, Outlets & Fixtures Install or Repair
Courteous, knowledgeable Tech who explained everything in detail. A go-to business for anything electrical.
Response from LT Electric
"Thank you for the review and feedback. Were glad you were satisfied with our service. Call us for any future electrical needs, thanks Louis"
Michael M.
Aug 2018
Electrical Switches, Outlets & Fixtures Install or Repair
GREAT PEOPLE TO WORK WITH. DID A GREAT JOB. WOULD HIRE AGAIN FOR SURE.
Response from LT Electric
"Thank you for the review and feedback. Call us for any future electrical needs, thanks Louis"
Willie W.
Jul 2018
Electrical Switches, Outlets & Fixtures Install or Repair
Did good job.
Response from LT Electric
"Thank you for the review and feedback. It is really nice to work with such good customers. Thanks, Louis"
David L.
Jul 2018
Electrical Switches, Outlets & Fixtures Install or Repair
Moved a stove outlet. The technician left the old hole uncovered. Yes, we had an appointment at 9am. When scheduling an appointment it was understood and in writing that we would meet around 9am. The person I had arrived no later than 9:14am. I was charged an extra $15.00. (The tardy arrival was stated as the reason for the extra charge). My immediate question to the technician and to this company is if they had been 14 minutes late would they have refunded part of their estimate? I think not. I gave the technician a 3 star rating and that was generous. I have not seen too many electrical jobs where the old hole was left open. There are better companies, I am sure.
Response from LT Electric
"This has become too common with some of our customers. Actually, I saw it coming that they are going to complain no matter what we do. Our time is just as important as yours. We don't start our time for any customer until we're on the job site including travel time. I spoke to David over the phone and I specifically told him, we don't patch holes (sheetrock). He said that is fine they would take care of it. We did blank off the hole anyway, at no charge. He also does not mention that we had to wait 30 minutes to get paid. They didn't have any form of payment on hand. Regarding a better company, just look at our star rating from reasonable and understanding customers. Such a big complaint for a small job. We move on!"
Cindy K.
Jul 2018
Electrical Switches, Outlets & Fixtures Install or Repair
Jerry, our LT electrician did an awesome job. Our den and back deck did not have power. He could not immediately find the problem, but he searched every electrical plug and switch in the area without power. After a while he came across one switch that he found was cracked and by jiggling it the lights flickered in the den and deck. He removed the switch and per our request replaced the other switch too. Once he did this our desktop computers, tv, sound system, wifi, DVR and disk played lit up like a Christmas tree. If you need some one who is tenacious at his job, ask for Jerry. We we very happy with the job he did. As far as the final price for his work, LT Electric was very comparable to the industry. We indeed got what we paid for and recommend Jerry and LT Electric to anyone need electrical service.
Response from LT Electric
"Bob, thank you for the review and feedback. We feel we have some professional and very knowledgeable employee's. I'm glad he was able to locate your electrical problem. Call us for any future electrical needs. Thanks, Louis"
Linda T.
Jul 2018
Electrical Switches, Outlets & Fixtures Install or Repair
He asked if I lived alone, which is none of his business
Response from LT Electric
"Thank you your for your feedback. I'm sorry that that question even came up. The tech. has been working for us since 2006. That scenario or anything like that has never happened. I will address it. Thanks, Louis"
Nancy R.
Jul 2018
Electrical Switches, Outlets & Fixtures Install or Repair
I rated the customer service low because they did not respond in a timely manner after I accepted the contract. I had to keep calling them about when they were coming. Then, they didn't show up at the designated time which required additional calls.
Response from LT Electric
"Thanks for review and feedback. We strive to have better communication with our customer everyday. That was an unusual day for us, in which we had quite a few emergency calls. We will work to do better, thanks Louis"
Joyce H.
Jun 2018
Electrical Switches, Outlets & Fixtures Install or Repair
GReat work. Definily hire again.
Response from LT Electric
"Thank you for the review and feedback. Call us for any future electrical needs, Louis"
Tim C.
Jun 2018
Electrical Switches, Outlets & Fixtures Install or Repair
Did not complete the work
Response from LT Electric
"Sometimes customer's leave feedback that is unjustified. We did finish the work that we were called out to complete but the customer wanted more work done for the same amount of the not to exceed quote. To be more specific he had us relocate and install a customer furnished motion fixture, well the fixture had no power to it in the first place, so we told him it would be an extra charge to troubleshoot the circuit. The tech did do some initial testing but the work was more in depth. He told the tech. to wrap it up and he would re-schedule to have work done at a later time. Thanks Louis"
Willie H.
May 2018
Electrical Switches, Outlets & Fixtures Install or Repair
Update: July 30, 2018, please update your records to indicate that we were contacted by LT Electric (Louis, Owner) via a text on July 26, 2018, stating that, Why don't you find something better to do, then to bother a 4.6 stars company. You didn't get your way, so move on you ungrateful customer. Any more correspondence from you, I'm going to turn you in to my attorney for harassment. We have not sent anything or contacted this company since June 4, 2018, when Louis sent us an email and decided not to provide us with the $100 refund unless we adjusted our ratings. July 16, 2018, here is an update to our complaint against LT Electric (Louis Talamantez, Owner). On May 24, 2018, we reached out to Home Advisor Customer Solutions Team to aid us in resolving this issue. On May 31, 2018, Louis sent us an email agreeing to refund us only $75 of the $200 we paid. Louis stated, being that my technician did go out there, we responded by agreeing to a refund of $100 because we did not believe it was fair that his technician received $125 for just coming out and hanging the thermostats. On June 4, 2018, Louis sent an email back agreeing to refund the $100 if we change our rating first. We did not agree to adjust the rating until he refunded us the $100 first. Louis made it all about the rating he and his company received and not about the job that his technician performed incorrectly. So we agree to disagree and still have not received a refund to date for their less than acceptable service. Again, this is the worst service we have received from any company and we would not recommend this company to anyone. We also still recommended that Home Advisor remove LT Electric from their list of Professionals. May 17, 2018, We were so disappointed with the install. We hired LT Electric & Sign to install both of our Nest thermostats at the cost of $200. The Electrician hooked up both thermostats incorrectly (2 of 6 wires at downstairs unit & 3 of 6 wires at upstairs unit). After the LT Electric technician finished the job, he failed to perform an operational check of the systems & did not setup/program the system. When he finished hooking up the thermostats, he turned back on the circuit breakers and left for another job. I had to program the system and I realized quickly that something was wrong with it. In the 'cool' position, our AC unit blew out heat instead of cool air. Temperatures in our home reached 90 degrees so we had to turn off the AC system and run ceiling fans in all rooms. We called the technician shortly after he left our home to explain the problem. He said he would return that evening after completing the job he was on, but never did. We contacted the owner (Louis) and his position was to say how good his technicians are and refused to make any adjustments with our payment, provide us a refund, or make any plans to revisit us to fix the problem (thermostats). We decided to hire a new company (Airtron Heating & Air Con
Response from LT Electric
"Update:7-19-18. CONTRACTORS BEWARE! I would not recommend any contractror having to work for this unreasonable customer (Willie H [Consumer name withheld at their request]) period. Look at past ratings and quit harassing us. All that hot air for $200, really. He is upset because he jumped the gun and made a mistake. We always stand behind our work despite what he is claiming. As usual people try to use other people as a scapegoat for their own mistakes and try to get more from our electricians after they arrive to do the initial work. Then "jumping the gun" and having no patience on a service call in which we made a mistake on wiring two thermostats. He also wanted us to program the thermostats, that was not part of the phone quote. Willie did not give us a chance to return and take care of the issue, instead he called another company right away. Then he wants a refund after he has called someone else. Since someone else touch the thermostats, it now voids all warranties. Yes, my tech told him he could come back later, but doesn't make the schedule. The tech was sent to other projects and that is when Willie lost his patience. He gave us a low rating but LOOK AT OUR PAST TRACK RECORD WITH HOMEADVISORS, IT SPEAKS FOR ITSELF. We move on. As of 7-31-18, this customer continues to haress us . We have no choice but to hand the situation over to our attorney."
Andrew J.
May 2018
Electrical Switches, Outlets & Fixtures Install or Repair
Excellent service! The electrician was very professional and knowledgeable of the problem. Will hire LT Electric for future electrical issues!
Response from LT Electric
"Thank you for the review and feedback. Please call us for any future electrical needs, Louis."
Al P.
May 2018
Ceiling Fan - Install
The work was to replace an existing ceiling fan. The electrician was timely and efficient. He took the old fan down and assembled the installed the new fan in a little over an hours time. He was very friendly and accommodating to our needs. I would use this company again.
Response from LT Electric
"Thank you very much for the review and feedback. I'm glad we were able to take care your electrical needs, Louis"
Israel G.
May 2018
Electrical Switches, Outlets & Fixtures Install or Repair
Response from LT Electric
"Thank you for the review, Louis"
Eric J.
Apr 2018
Electrical for Home Addition or Remodel Installation
Very professional!
Response from LT Electric
"Thank you very much for the review and feedback. Call us for any future electrical needs, Louis"
Pedro L.
Apr 2018
Electrical Switches, Outlets & Fixtures Install or Repair
Response from LT Electric
"Thank you for the review, Louis."
JOEL A.
Apr 2018
Electrical Switches, Outlets & Fixtures Install or Repair
They did not have the right bulb for our fixture but they said they could go get one and come back. They never came back.
Response from LT Electric
"I was not aware of that, we will try harder next time, thanks Louis"
Sean B.
Apr 2018
Electrical Switches, Outlets & Fixtures Install or Repair
Polite & competent workers. Responsive management. Great experience
Response from LT Electric
"Thank you for the review and feedback. We are glad to take care of your electrical needs, Louis"
CareyLyn C.
Apr 2018
Electrical Switches, Outlets & Fixtures Install or Repair
LT Electric is hands down the best electrical company we have worked with. And they are very reasonable - they are good fair folks. You will not go wrong hiring them!
Response from LT Electric
"Thank you very much for your business, review and feedback. By our overall star rating with Homeadvisors, we really strive to service our customers and treat them fair. Please call us for any future electrical needs, Louis"
Eric W.
Apr 2018
Electrical Switches, Outlets & Fixtures Install or Repair
Lou and his team were very professional and on time as promised. The work done was top notch, I would hire again.
Response from LT Electric
"Thank you for the review and feedback. Call us for any future electrical needs, thanks Louis"
Kellie W.
Apr 2018
Electrical Switches, Outlets & Fixtures Install or Repair
prompt and thorough job. Only complaint is the bit of a mess that was left behind
Response from LT Electric
"Thank you for the feedback. It will make us work that much harder, thanks Louis"
Delton G.
Mar 2018
Electrical Switches, Outlets & Fixtures Install or Repair
JOB WELL DONE
Response from LT Electric
"Thank you for the review and feedback. Call us for any future electrical needs, thanks Louis"
Tim C.
Mar 2018
Electrical Switches, Outlets & Fixtures Install or Repair
Satisfied. Responsive.
Response from LT Electric
"Thank you for the review and feedback. Hopefully we can get a better rating on the value of money next time, thanks Louis"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
LT Electric is currently rated 4.5 overall out of 5.
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Yes, LT Electric offers free project estimates.
No, LT Electric does not offer eco-friendly accreditations.
Yes, LT Electric offers emergency services.
Yes, LT Electric offers warranties.